In order to configure an email client you need

email address, SMTP, POP3, username and password

You should always backup data stored on a cloud computing service because

if the service is interrupted, you can't log on

One advantage of Open Source Software is that

open source software is free and development is open to all

If you receive an attachment from someone you know that you are not expecting, you should...

Call, text or IM the sender to see if they meant to send it

If you have a group of traveling employees and you need to give them an update, you should

Send a text to the employees to give them the update

You are waiting for an important file & don't receive it. You find it in your spam folder. Why?

attachments with .exe extension could be malicious

How should you list important action items in a email?

List the action items in a bulleted or numbered list.

If you use a copyrighted logo from the company you work for without permission, you will

be fired for copyright and trademark violations.

You are talking to an angry customer on the phone but have to go to a meting.What should you do

ask the customer to send their complaints through email

Adding new requirements to a project in the middle will result in the need for

an increase in the cost of the project.

You were just forwarded a joke at work. If you keep forwarding it, what might happen?

Someone might get offended by your joke.

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Duplicate of CIW IBA Exam Review 1

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CIW IBA Exam Review

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Answers

1
When conducting a keyword search, you should
use verbs instead of nouns
use as few keywords as possible
always use "the" and "an"
use nouns instead of verbs
2
In order to configure an email client you need
company name, SMTP, POP3, username and password
email address, DNS, IMAP, SMPT, POP3, username and Password
email address, SMTP, POP3, username and password
Company name, DNS, IMAP, SMPT, POP3, username and Password
3
You should always backup data stored on a cloud computing service because
you don't need to back up data
data stored online is always at risk to security breaches
if the service is interrupted, you can't log on
only some users can log onto a cloud service at one time
4
One advantage of Open Source Software is that
source codes for open source software are not viewable
open source software is free and development is open to all
open source software is always free of bugs and viruses
open source licenses are never in the public domain
5
If you receive an attachment from someone you know that you are not expecting, you should...
open the attachment before talking to them
Back up files on your computer
run antivirus software before opening the attachment
Call, text or IM the sender to see if they meant to send it
6
A webpage where you can directly download a file or application uses the protocol
FTP
POP3
HTTP
MIME
7
If you have a group of traveling employees and you need to give them an update, you should
call each employee and give them the update
Post an announcement on the company website
send an email to each employee with the update
Send a text to the employees to give them the update
8
You need to meet with your companies members to get their feedback but you can't meet in person
Create a webcast.
Create a slideshow.
Plan a webinar.
Plan a web conference.
9
A great way to help non-technical users classify and find information on a site is through
web feeds
ajax
tagging
mashups
10
Digital signatures verify the integrity of the data, verify the identity of the sender, and
sign digital certificates
provide data confidentiality
create a digital certificate
enforce non-repudiation
11
You opened an attachment. It launches a virus. What do you do?
Turn off computer and reboot.
Call the police.
Plug in a backup drive.
Let the virus run its course.
12
A URL that goes into the folder structure of a website is called a
relative URL
full qualified domain name
virtual URL
deep URL
13
You are waiting for an important file & don't receive it. You find it in your spam folder. Why?
attachments with extensions are always viruses.
attachments always go to the spam folder
attachment file size exceeds the limit
attachments with .exe extension could be malicious
14
How should you list important action items in a email?
List the action items in a bulleted or numbered list.
Write them using all CAPITAL LETTERS.
Include emoji's if they are very important.
Describe each at length in the middle of the message.
15
A file format that is viewable regardless of the local operating system of the user is
MP3
DOC
XML
PDF
16
If you use a copyrighted logo from the company you work for without permission, you will
be asked to stop using the logo.
be asked to work on more important company business.
be fired for copyright and trademark violations.
be promoted to manager.
17
You are talking to an angry customer on the phone but have to go to a meting.What should you do
hang up on the customer
skip the meeting and keep talking to the customer
ask the customer to send their complaints through email
tell the customer to hold on and don't come back
18
Adding new requirements to a project in the middle will result in the need for
an increase in the cost of the project.
a reduction of the scope of the project.
a reduction of the cost of the project.
a decrease in the amount of time needed.
19
Pandora is an example of
crowdsourcing
grid computing
folksonomy
a wiki
20
You were just forwarded a joke at work. If you keep forwarding it, what might happen?
You will be guilty of copyright infringement.
Someone might get mad you didn't send it to them.
Someone might get offended by your joke.
You will reduce the effectiveness of the spam filters.

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