The Pareto Principle would say that...

20% time expended usually produces 80% of results

Which of these is a a modern management approach?

Contigency Approach, Systems Approach

Katz’s Essential Management Skills are:

Technical, Conceptual and Human Skills

Which of the following is an example of quantitative management science?

Linear Programming, Queuing Theory, Network Models, Mathematical Forecasting

Functions of Management are...

Planning, Organizing, Leading, Controlling

What is the traditional definition of business management?

Coordinating a business's resources to achieve its goals

deal with non-managerial employees.

study of scientific management and work efficiency

What is the Hawthorne effect?

Participants change their behavior when they know they are being observed

a set of key activities in a company to create and sell a product

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BOH4M Business Leadership Unit 1 Review

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Questions 26

Answers

1
The Pareto Principle would say that...
20% time expended usually produces 80% of results
A job expands to fill time available to accomplish the task
Puts off work and postpones decisions
A recurrent, often unconscious pattern of behavior
2
Senge's "learning organization" has ... components.
1
2
4
5
3
Which of these is a a modern management approach?
Scientific Management
Quantitative Management
Contigency Approach
Systems Approach
4
Katz’s Essential Management Skills are:
Technical, Tenure and Human Skills
All of the options
Technical, Conceptual and Human Skills
Human, Interpersonal and communication Skills
5
All managers have...
tactical influence
formal influence
strategic influence
expert influence
6
Which of the following is an example of quantitative management science?
Linear Programming
Queuing Theory
Network Models
Mathematical Forecasting
7
What management approach did the Hawthorne Studies initially try to prove?
Contigency Management
Behavioural Management
Scientific Management
Administrative Management
8
Functions of Management are...
Controlling, Evaluating, Criticizing, Complaining
Planning, Organizing, Leading, Controlling
Planning, Emphasizing, Monitoring, Evaluating
Planning, Communicating, Directing, Engaging
9
What is the traditional definition of business management?
Achieving a work/life balance
Operations to maximise profit
Satisfying the wants and needs of a target market
Coordinating a business's resources to achieve its goals
10
21st Century Leadership involves...
Interconnecting among nations, cultures, etc.
All of the above
Acting ethically in all ways
Comfortable with information
11
First-line managers
have only planning responsibilities.
Deal with all employees first
deal with non-managerial employees.
have the same role of the top managers
12
How many levels of management do most organizations have?
2
4
1
3
13
Theory Z is based on the following premise:
self-direction and control are emphasized
workers accept responsibility
mutual worker-employer loyalty
task, structure and authority
14
What study did Elton Mayo conduct for the behavioural Management approach
The Wrigley Studies
The Mayo Studies
The GE Studies
The Hawthrone Studies
15
Which level of management is most responsible for long-term planning?
Top managers
Supervisory-level managers
Middle managers
Non-managers
16
For which level of management are technical skills most important?
Top Level Managers
Data Managers
Middle Managers
Lower Level Managers
17
What is Taylorism?
introduction of assembly line
synonym of laissez-faire
improving working conditions of tailors
study of scientific management and work efficiency
18
What does TQM stand for?
Transformed Quality Management
Trans-national Quality Manangement
Total Questionable Manangement
Total Quality Managment
19
Which level of management is most often engaged in tactical planning?
Middle managers
Top managers
Working-level employees
First-line managers
20
What does CFO stand for?
Chief Financial Officer
Chief Finance Official
Chief Financial Official
Chief First Officer
21
First line manager is another name for which level of management?
Middle Management
Tri-Level Management
Lower Level Management
Top Level Management
22
What is the Hawthorne effect?
Participants change their behavior when they know they are being observed
The assessors behave differently if they know the participants
The participants are more likely to finish the study if they are paid
The ratio of drop-outs increase with the duration of the study
23
Which theory states that people dislike work and lack ambition?
Theory X
Theory Y
Theory W
Theory Z
24
Which of these is NOT part of a Learning Organization?
Team Learning
Tunnel Vision
Personal Mastery
Systems Thinking
25
The value chain is
a department of the company that is specialized in concrete activities.
a set of key activities in a company to create and sell a product
the competitive advantage of a comany due to its USP
the chain to produce a product
26
According to Argyris's Personality Theory, bosses who treat workers as adults will see...
Apathy
Alienation
Higher absenteeism
Lower turnover

BOH4M Business Leadership Unit 1 Review Flashcards | StudBud