03-06-18--Workplace Readiness Skills 2017 Review #1

Act or process of using words, signs, sounds or behaviors to express or exchange information

To have an effective team, which skill is not essential?

process which information is given between people through systems of symbols, signs, behavior.

Being proactive can best be described as:

When delivering a speech, do not

How can creativity and resourcefulness help you be successful in your career?

Ivan gives customers a coffee cup at the end of year. Now they say he can't give a explanation?

The appearance a young professional should present is

Which of the following would require that you follow a set in order to keep operations working?

The individual negotiates diplomatic solutions to interpersonal & workplace issues.

Employers expect certain things from employees like “initiative.” Initiative means

Your team asked you to stay late and work but you made other plans. What should you do?

A question raised for inquiry, consideration, or solution is called a _____

An individual works well with all customers and coworkers has

Which of the following is NOT a benefit of doing a community service project?

Tom said he would finish the report by Friday if he does it's an example of what positive trait

Motivating factors can be:

One can demonstrate a positive work ethic by

Which of the following is a good basic rule of a business meeting?

Demonstrate ________ by contributing new ideas and working with initiative

The purpose of writing a thank you note to a job interviewer is____.

Critical thinking and problem solving are defined as:

____ is a prewrite helps get your ideas flowing and writing everything that comes to mind

This term describes an individual's level of quality, achievement, that is seen as acceptable

The purpose of writing a thank you note to a job interviewer is____.

What of the following refers to the mixing of people from other cultures who are in a setting?

Demonstrate ___ by adding to the success of the team or requesting help when needed

Why is having diversity in a company staff a good idea?

The individual dresses appropriately, and uses language and manners suitable for the workplace.

The gestures, movements, and mannerisms by which a person communicates with others.

A spreadsheet application is primarily used to

What is the BEST way to begin your email to Sally Smith?

The five stages in solving a problem are evaluate, manage, decision, resolve, and examine.

What is the best way to email a potential customer?

Technological literacy is ___

The idea that people have about someone or something

This term best describes rules of behavior based on ideas about what is morally good and bad.

Conditions or practices (as in cleanliness) conducive to health is described as

One demonstrates ___ by negotiating solutions to interpersonal and workplace conflicts.

Which of the following statements about reading skills is true?

When preparing to give a presentation you should

Contributes to the success of the team, assists the others, & requests help when needed.

To hear something with thoughtful attention; to give consideration

This describes a person’s feelings to duties such as goal settings, cooperation, and honesty.

You've been working with your manager who has been using inappropriate language. What do you do

Solving a problem, dispute, or contentious matter is called

_________ is a chart that shows the order in which events occur.

Relations of people and ability to communicate with people without speech.

One way to help identify effective work skills and behaviors is to do which of the following

After a argument they treat you poorly. What is the BEST way for you to resolve this conflict?

Liable can be defined as:

What is the purpose of a cover letter?

A person's principles or standards of behavior; one's judgment of what is important in life.

The cornerstone for business, technology and relationships is

An individual that contributes new ideas and works with initiative has

As a committee member, you are responsible for:

The biggest killer of innovation is

Listening and hearing are the same thing when it comes to effective communication.

The word “critical” means:

Demonstrate ________ by abiding by workplace policies and demonstrating honesty and reliability