Public Safety II EOY Review - Part 3

Call handling where info is copied by the PSAP call taker, who then forwards the information to the action agency:

The number of calls anticipated during each Public Safety Answering Point's busiest period is called:

The public safety agency that has a legal or consensual obligation to respond to a call for help is called an:

TTY/TDD is an acronym for:

The rules, standards, and/or principles governing the conduct of civil service is:

Protection of citizens within community; standards, and/or principles governing the conduct of civil service is:

Equipment that distributes incoming calls to PSAP personnel in the order or holds the call until a PSAP is available is:

Automatically rerouting 911 calls to designated alternate locations if all 911 trunks are busy or out of service is:

NECI is an acronym for:

Call taker fails to advise the caller of phone transfer &/or fails to remain on the line to ensure successful transfer:

The automatic display at the PSAP or PSDP of the caller's telephone number is called:

An appropriately equipped location within a PSAP that is used to receive incoming 9‐1‐1 calls is an:

PSDP is an acronym for:

Service provided by EMTs that includes such care as CPR, Extrication, and wound care is called:

The total number of calls for each Public Safety Answering Point is called the:

The one hour during the week statistically shown to have the most emergency telephone calls received is called the:

Paramedics, Nurses, Doctors, & EMTs use these skills when responding to serious, life-threatening medical emergencies:

Call handling procedure in which a call is disposed of by providing the caller the appropriate non-911 number to call:

Caller is transferred from one PSAP to another PSAP, and the call taker remains on the line to obtain or relay info:

Which titles are recognized by the FCC?

A means of establishing chronological and operational accountability for each 911 call (phone number, time stamps, etc):

A computer-based system designed to increase the efficiency and accuracy of Public Safety call handling and dispatching:

The caller's 10-digit telephone number used by the PSAP to reestablish the call if it is prematurely disconnected:

A call placed to 9‐1‐1 in which the caller disconnects before the call can be answered by the PSAP is an:

A set of principles of right conduct; a theory or system of moral values adopted by a particular profession is:

Emergency telephone system using the digits 9‐1‐1 for access & routing from a central office to a single answering point

Caller is transferred from a PSAP to another PSAP, and call taker disconnects as soon as the transfer is completed:

The automatic display at the PSAP or PSDP of the caller's telephone number, telephone location, & other information is:

Automatically inserting the ALI data into a Computer Aided Dispatch (CAD) system, instead of manually entering the info:

The capability to maintain control of an incoming 9‐1‐1 call by a PSAP (for tracing/info) even if the caller hangs up: