When a medical office operates on a computer network, where should passwords be applied?

On all computers and software applications

What is a key requirement for storing chemicals used in laboratory work?

Must be properly labeled and stored

Which of the following is not recommended when using a computer?

Thighs perpendicular to the floor & the lower legs parallel to the floor

Regarding EHR software, the electronic superbill:

Can be completed alongside charting

EHR software provides many features, but which of the following is not one of them?

Determining the best drug for a patient without consulting the provider

How do you type a capital R?

Shift key with right pinky and type R with left index finger

How would you type a capital P?

Shift key with the left pinky and type P with the right pinky

Which statement about modern copy machines is true?

Can be programmed to perform functions such as resizing and stapling

What task is not part of preparing the front desk for the workday?

Checking reading material, toys, and books

How would you type a capital U?

Shift key with the left pinky and type U with right index finger

Regardless of EHR software usage, best practices for computer security must be followed. What is not best practice?

Placing printers, fax machines, and copiers in high-traffic areas

Which rule mandates that covered entities limit the use, disclosure, and requests for protected health information (PHI)

The HIPPA "Minimum Necessary" Privacy Rule

Which statement correctly describes the Internet?

A web browser is required to access websites

Which of the following should NOT be done when using a fax machine?

Sending documents without a cover sheet

How do you type a capital A?

Shift key with right pinky and type A with left pinky

Which function is not included in the Provider's Home Page feature of EHR software?

Automatically integrating lab results into the patient's record

If you arrive at work and notice signs of forced entry, what should you do?

Leave immediately and contact security or the police

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Questions 57

Answers

1
The National Task Force on Violence Against Health Care Providers recommends medical facilities conduct ____ inventories
Semi-annual
Annual
Monthly
Weekly
2
When a medical office operates on a computer network, where should passwords be applied?
On all computers and software applications
Only on the server and its software applications
On the terminals and all software applications
Only on the terminals
3
Which of the following is an advantage of encoder software?
Medicare CCI edits
All of the above
Decrease in the rules set
Noncompliance editing
4
What is a key requirement for storing chemicals used in laboratory work?
Are always considered volatile
Must be properly labeled and stored
Pose no risk
Can be used past their expiration date
5
Which of the following is not recommended when using a computer?
Maintaining straight wrists and hands, avoid bending up, down, or sideways
Thighs perpendicular to the floor & the lower legs parallel to the floor
Keeping shoulders and upper arms aligned with your torso
Feet flat on the floor or on a footrest
6
Which finger should be used to type the letter H?
The right thumb
The left thumb
The right index finger
The left index finger
7
Dragon Naturally Speaking falls under which category of software?
Speech recognition
EHR
Operating system
Practice managenment
8
To type a capital Y, shift key with the left pinky and type Y with the right index finger.
True
False
9
Define CPU
Control Position Unit
Central Processing Unit
Controlled Packed Unit
Central Patient Unit
10
A bit is represented by:
Hardware or software
X or Y
0 or 1
A or B
11
Regarding EHR software, the electronic superbill:
Can only exist in a single version
Requires manual entry of fees for each procedure and patient
Can be completed alongside charting
Must be generated using separate billing
12
Which is not a function of encoder software?
Enhancing billing performance
Minimizing reject claims
Replacing EHR software
Improving coding accuracy
13
Define NCD
New Commercial Design
Network Community Display
Network Communication Design
New Community Dentist
14
EHR software provides many features, but which of the following is not one of them?
Tracking ineffective, discontinues, & negative reactions to specific drugs
Submitting prescriptions electronically to patient's pharmacy
Obtaining information and alerts about specific drugs
Determining the best drug for a patient without consulting the provider
15
Define LCD
Liquid Continued Demand
Lucid, controlled drugs
Limited Control Distribution
Liquid Crystal Display
16
To minimize repetitive strain injuries while working, you should:
Utilize a wall-mounted computer screen
Use proper ergonomics
Sit in a standard chair
Ensure proper lighting
17
Which finger should be used to typer the letter S?
The left ring finger
The left thumb
The left index finger
The left ring finger
18
Which finger is used to type the letter B?
The left index finger
The middle finger
The left ring finger
The left thumb
19
Which of the following represents the right-most home keys?
u i o p
j k l ;
7 8 9 0
m , . /
20
ROM in medical terminology stands for: Range of Motion
True
False
21
How do you type a capital R?
Shift key with right pinky and type R with left index finger
Shift key with the right pinky and type R with the left thumb
Shift key with the right pinky and type R with the left ring finger
Shift key with left pinky and type R with the left index finger
22
The computer data should be backed up every week.
False
True
23
How would you type a capital P?
Shift key with the left pinky and type P with the left ring finger
Shift key with the right pinky and type P with the left ring finger
Shift key with the right pinky and type P with the right middle finger
Shift key with the left pinky and type P with the right pinky
24
Define RAM
Reckless Admission Medication
Reunited All Medications
Random Alternative Memory
Random Access Memory
25
Which key is found in the first row?
L
U
M
Q
26
To type an exclamation mark, shift key with the right pinky and type ! with the left pinky.
True
False
27
How many times is it possible to record data onto a DVR-R disc?
Until the disc wears out
Once
As many times as you want
Twice
28
Which statement about modern copy machines is true?
Require no routine maintenance
Produce copies at a much higher cost than a printer
Can be programmed to perform functions such as resizing and stapling
Use liquid ink instead of toner cartidges
29
Which hardware or software component is designed to protect a network from unauthorized access?
Security logs
Antivirals
Firewalls
Lockboxes
30
When using practice management software, where are charge entries typically recorded?
Transactions entry screen
Utility menu
Patient demographics screen
File maintenance menu
31
What task is not part of preparing the front desk for the workday?
Powering up computers, scanners, printers, and other electronic devices
Checking reading material, toys, and books
Retrieving phone messages, faxes, and printed lab & hospital reports
Setting up the sign-in sheet and cash balance forms
32
How do laser printers compare to inkjet printers?
Have lower ink cost over time
Are less expensive to purchase initially
Offer lower print quality
Are less popular in office environments
33
How would you type a capital U?
Shift key with the left pinky and type U with th right thumb
Shift key with left pinky and type U with right ring finger
Shift key with the left pinky and type U with the right pinky
Shift key with the left pinky and type U with right index finger
34
According to the Institute of Medicine's 2003 report, how many core care delivery functions should an EHR be capable of?
4
15
20
8
35
At the start of the workday, what tasks should be completed in all exam and lab rooms?
Check temp, plug in equipment, & ensuring the autoclave has enough water
Replacing exam table paper and emptying waste bins
Restocking supplies and maintaining inventory
All of the above
36
To type a quotation mark, shift key with the left pinky and type " with the right pinky.
True
False
37
Regardless of EHR software usage, best practices for computer security must be followed. What is not best practice?
Backing up data to protect against loss, disasters, and human error, etc.
Using encryption methods
Placing printers, fax machines, and copiers in high-traffic areas
Using passwords for each computer & software application with auto log-off
38
Which rule mandates that covered entities limit the use, disclosure, and requests for protected health information (PHI)
The Patient's Bill of Rights
The HIPPA "Minimum Necessary" Privacy Rule
HIPAA-Title l
HIPAA-Title ll
39
Why is it crucial to monitor inventory in a medical practice, & what is considered best practice?
Organizing time-sensitive items by expiration date, earliest expiring first
All of the above
Preventing over-ordering
Avoiding running out of supplies
40
Which statement correctly describes the Internet?
Conducting business transactions over the Internet is not possible
A web browser is required to access websites
All online content is reviewed by: Department of Information for accuracy
Patients should be encouraged to rely on the Internet for medical advice
41
Which of the following should NOT be done when using a fax machine?
Removing paper clips and staples before scanning
Sending documents without a cover sheet
Writing out numbers in words to prevent misinterpretation
Resending a fax if a poor connection results in unclear transmission
42
How do you type a capital A?
Shift key with left pinky and type A with right pinky
Shift key with right pinky and type A with left pinky
Shift key with right pinky and type A with left middle finger
Shift key with right pinky and type A with left ring finger
43
Which function is not included in the Provider's Home Page feature of EHR software?
Providing a quick view of daily schedules
Offering an intra-office messaging system
Automatically integrating lab results into the patient's record
Highlighting health maintenance tasks needing immediate attention
44
Which finger would you type M with?
The right ring finger
The right middle finger
The right index finger
The right thumb
45
Which of these keys is located in the third row?
B
D
E
X
46
ROM in technology stands for: Read Only Memory
True
False
47
Which practice helps reduce musculoskeletal disorders in the workplace?
Best practices
Good hygiene
Improper alignment
Proper ergonomics
48
Which of the following is an example of software?
Aplication program
Monitor
Printer
Keyboard
49
Which of these is not a standard feature of practice management software?
Claims processing
Appointment scheduling
Word processing
Financial report generation
50
Ensuring safety begins at the front entrance. Which is not part of assessing the reception area?
Checking the temperature
Inspecting the physical space and its appearance
Displaying the smoking policy
Placing charts for check-in
51
If you arrive at work and notice signs of forced entry, what should you do?
Enter and call security or the police from inside the
Leave immediately and contact security or the police
Enter the office to check for an intruder
Wait for a colleague to arrive before entering
52
DVD=R strands for Digital Versatile-Disk Recordable
True
False
53
Which of the following is not considered proper ergonomic posture while working?
Forearms, wrists, & hands straight and in line
Upper arms and elbows extended outward
Head, neck, and trunk facing forward, not twisted
Shoulders and upper arms in line with the torso
54
To access the Internet, which of the following is required?
A computer
All of the above
A web browser
A modern
55
Which of these identifies the left-most home keys?
4 3 2 1
v c x z
r e w q
f d s a
56
Which of the following is not part of daily equipment maintenance?
Checking cosumables
Troubleshooting
Ordering replacement parts
Cleaning
57
Which seating position does not follow proper ergonomic guidelines?
Using armrests that support both forearms without restricting movement
Sitting in a chair with cushioned, rounded edges to prevent pressure points
Having a seat front that presses against the back of the knees & lower legs
Having a backrest that supports the lower back (lumbar area)

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