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Unit 3 and 4 exam revision Business Management Flashcards | StudBud
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Unit 3 and 4 exam revision Business Management
Unit 3 and 4 exam revision Business Management
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1
Which of the following is not a management style?
Autcratic
contingency
consultative
participative
2
Which of the following is not an input?
time
welding
raw materials
labour
3
The degree to which a business has achieved its stated objectives.
To improve efficiency
To increase efficiency
To increase effectiveness
To improve effectiveness
4
Manager not only consultswith employees, but also shares decision-making authority with subordinates.
Participative
Autocratic
Laissez-faire
Persuasive
5
Awards apply to which group of people?
awards do not exist anymore
all employees within an industry
all employees within one workplace
an individual employee
6
Which of the following is not an example from the 10 National employment standards (NES)?
notice of termination
maximum working hours
compulsory rewards other than remuneration
Annual leave
7
Which of the following is not involved in materials management?
Master Production Schedule
Forecasting
Lean Management
JIT
8
Change that occurs as a result of forecasting is called....
incremental change
proactive change
transformational change
reactive change
9
Which of the following is not one of the 7 business objective that we studied?
To increase sales
To fufill a social need
To improve efficiency
To increase market share
10
The values,ideas, expectations and beliefs shared by members of thebusiness
Official Corporate Culture
Corporate Culture
Real Corporate Culture
Corporate Social Responsibililty
11
The contracting of a specific business operation to an external person or business inanother country
Global outsourcing
Global sourcing of outputs
Overseas manufacture
Global sourcing of inputs
12
Entitlement considerations?
sick leave credits
long service leave
wages owed
resume writing support
13
Fair Work Commission roles
set awards
review and set a minimum wage level for the lowest paid workers
administer the regulation of industrial action
deal with applications in relation to unfair dismissal
14
who developed the motivational theory based on a hierarchy of 5 needs, in order of importance
Maslow
Lawerence & Nohria
Locke & Latham
Ronald Mcdonald
15
Which of the following is not an internal driving force for change?
management
corporate culture
employees
organisational inertia
16
Which of these business structures are unincorporated?
Public Listed company
Private Limited Company
Sole Trader
Partnership
17
The waste minimisation strategies we studied are
Reduce, renovate, recycle
Reduce, reuse, recycle
Read, reuse, recycle
Reduce, reuse, renew
18
Awards are another name for agreements
False
True
19
Which is not a performance management strategy?
Self-evaluation
Appraisals
Sanction
Management by objectives
20
Formal assessment of how efficiently and effectively an employee is performing their role in the business
Management by objectives
Employee Observation
Appraisal
Self-evaluation
21
Which of the following is not a category of maslow's hierarchy of needs?
self actualisation
social/love
satisfaction
safety/security
22
Task word meaning to provide reasons for or evidence to support a view.
compare
discuss
justify
evaluate
23
Stakeholders in the internal environment of a business
Employees
Suppliers
Managers
Customers
24
Management skill? The ability to influence or motivate people to work towards the achievement of business objectives
Decision-making
Leadership
Interpersonal skills
Communication
25
What is the 3rd stage of Lewin's change model?
Refreeze
Change
Unfreeze
Communicate
26
Lean management strategies
Pull, One-piece flood, Takt, Zero defects
Push, One-piece flow, Takt, Zero defects
Pull, One-piece flow, Takt, Zero defects
Pull, One-piece flow, Take, Zero defects
27
Which is not a motivation strategy?
Support
Career Advancement
On the job training
Performance related pay
28
Technological development strategies
CAD
JIT
Online services
Robotics
Artifical intelligence
CAM
29
Which of the following are not examples of a low risk strategy
Investment in training
offer support
threats
threats
30
The use of an external organisation that a business pays for to achieve a set standards in production.
quality control
quality checks
total quality management
quality assurance
31
Which of the following is not a HR STRATEGY for social needs in Maslow's theory of motivation
fostering teamwork
providing supportive management
providing safe working conditions
involving staff in decision making
32
Corporate Culture strategies
Empower staff/build teams
Implement policies reflecting values
Not communicating desired values to staff
Hire staff who fit in with the values of the business
33
Strategies to respond to KPIs
Innovation
Staff motivation
Cost cutting
Staff training
Initiating lean production techniques
Employment of services
34
Which of the following is not a driving force for change?
Globalisation
Legislation
Competitors
Technology
Time
Innovation
35
Which is not a principle of Senge's learning organisation?
personal mastery
team learning
mental models
systems thinking
building shared vision
motivation
36
The three strategies of quality are
planning, organisation, leading
inputs, processes and outputs
quality control, quality assurance, TQM
Recycle, reuse, reduce
37
When a business undergoes change, the manager may need to makedecisions quickly and so may adopt this management style.
Consultative
Persuasive
Participative
Autocratic
38
Coordinates activities involved in acquiring,developing, maintaining and terminating employees
front line manager
abraham maslow
human resource manager
operation manager
39
A materials management strategy where materials are delivered only at the time when needed
supply chain
inventory control
quality control
just in time strategy
40
When the shareholders in a company will not be held personally responsible for the debts of that business, this is
corporation
limited liability
incorporation
Unlimited liability
41
Locke & Latham argued that goals should be:
unrealistic
not have time limits
overwhelming, vague and unmeasurable
clear, specific, challenging, achieveable
42
The task word that means to show strengths and weaknesses
compare
explain
discuss
define
43
A business making decisions that will allow it, and the rest ofsociety, to continue to interact with the environment.
Environmental sustainability
Corporate Culture
Corporate social responsibility
Waste minimisation
44
Which of the following is not a type of voluntary termination?
voluntary redundancy
retirement
resignation
dismissal
45
Which of the following performance indicators is worded incorrectly?
number of workplace accidents
level of wastage
number of customer complaints
staff turnover
46
A desired goal, outcome or specific result that an organisation aims to achieve
business objective
key performance indicator
mission statement
strategy
47
What is the role of the mediator during the workplace dispute process?
they have no role
They just facilitate and do not offer suggestions
they offer suggestions but do not make any decisions
they offer suggestions and make a decision to resolve issue
48
Performance management strategies aim to help achieve objectives and improve performance.
True
False
49
Porter's Generic Strategies
Differentation
Lowest cost
Lower cost
Difficulty