NOCTI 15.1202 Study Guide Review

Question 1

After installing an EIDE drive, the computer displays an error: "no boot device available" What should be checked first?

Accepted Answer

Confirm Auto detection is enabled.

Question 2

Which of the following operating systems is open source?

Accepted Answer

LINUX

Question 3

A critical component to effective teamwork is

Accepted Answer

preparation

Question 4

A computer designed to handle client print jobs in the most efficient manner is a

Accepted Answer

dedicated print server

Question 5

A CPU that has four separate cores, each capable of accessing the system bus, is called a

Accepted Answer

multi-core processor

Question 6

In Windows, a memory module error will cause

Accepted Answer

the blue screen of death

Question 7

A newly installed printer will not print from the computer. The first thing a technician should do is

Accepted Answer

self test the printer

Question 8

A/an ___ storage device uses a laser beam to read and write data.

Accepted Answer

optical

Question 9

A CRT contains ____, which is hazardous during disposal.

Accepted Answer

lead

Question 10

A software patch is a

Accepted Answer

short piece of code that replaces a part of already installed software

Question 11

Disposal of rechargeable batteries, such as ni-cad and li-on, is commonly done by

Accepted Answer

taking to an authorized recycling center

Question 12

To access the Registry Editor in Windows, use the following path

Accepted Answer

Start/Run/ type regedit and click Okay

Question 13

What is a slot cover on a computer?

Accepted Answer

An object that limits the airflow inside the computer

Question 14

A touch screen is a distinguishing feature of which type of computer?

Accepted Answer

tablet

Question 15

Organizing a solution that proceeds from the general to the specific is called a/an

Accepted Answer

top-down design

Question 16

A virus is a small piece of software that

Accepted Answer

may enter computers through unpatched vulnerabilities

Question 17

To connect cat-6 cable to a wall-mounted network port, an ____ connector is necessary.

Accepted Answer

RJ-45

Question 18

Once a user purchases software with a single-use license, the user may

Accepted Answer

copy the software to another DVD or thumb drive to be used as a backup

Question 19

A/an ____ is a small piece of software that piggybacks on other programs.

Accepted Answer

virus

Question 20

The term computer ethics refers to

Accepted Answer

a person's conduct and behavior as a computer user

Question 21

What class of fire extinguisher should be used in an electrical or computer fire?

Accepted Answer

Class C

Question 22

Solid state drives are composed of

Accepted Answer

memory chips

Question 23

Using ___ storage allows a user to easily sync information between devices.

Accepted Answer

cloud

Question 24

A feature that allows certain hardware to directly access the system memory, bypassing the CPU, is called

Accepted Answer

DMA

Question 25

A device that continually protects a PC against electrical spikes and provides backup power is a/an

Accepted Answer

UPS

Question 26

A source of information on hazardous materials is known as a

Accepted Answer

Safety Data Sheet

Question 27

The final step that a technician takes when troubleshooting a user's problem is

Accepted Answer

document the solution

Question 28

During boot-up, if a technician wants to get to the Recovery Options in Win7, which key sequence should be used?

Accepted Answer

F8, then choose Repair Your Computer

Question 29

Thermal paste is used to

Accepted Answer

assist in cooling the CPU

Question 30

Plug and Play Devices...

Accepted Answer

have their drivers installed automatically when first plugged into a port

Question 31

The ___ is the circuit board upon which the processor, memory, and expansion cards are mounted.

Accepted Answer

motherboard

Question 32

Which of the following is the most secure password?

Accepted Answer

R#$34wb*e

Question 33

When a technician cannot solve a problem, sending it to those higher in the support chain is known as ___ the problem.

Accepted Answer

escalating

Question 34

Jim was searching in Windows for a list of services that starts at system boot. Where is the best place to find this?

Accepted Answer

Run the msconfig System Configuration Utility.

Question 35

A SO-DIMM would be used to upgrade the memory in a

Accepted Answer

laptop

Question 36

After a technician has finished or fixed a customer's computer, the final step is to

Accepted Answer

document the outcome

Question 37

The Advanced Configuration and Power Interface level that controls the internal operation process is known as

Accepted Answer

C state

Question 38

The keyboard shortcut Ctrl+P is used to perform what action?

Accepted Answer

Print a document

Question 39

On many system boards, the CMOS setup utility can be used to configure the...

Accepted Answer

COM port I/O address

Question 40

Which of the following is described as the physical arrangement of network nodes and media within a network structure?

Accepted Answer

topology

Question 41

Which of the following transmits data using light pulses?

Accepted Answer

fiber optic cables

Question 42

Select the most secure password from the list below.

Accepted Answer

078uhBU*38

Question 43

Gathering personal information from a social media website without the user's knowledge is commonly called

Accepted Answer

social engineering

Question 44

The ___ is an example of firmware.

Accepted Answer

BIOS

Question 45

Which of the following types of media is the least susceptible to a lightning strike?

Accepted Answer

fiber optic

Question 46

A system designed to prevent unauthorized access to or from a private network is known as a/an

Accepted Answer

firewall

Question 47

A technician working on a computer needs to reference the motherboard specs. The best source to locate that info is

Accepted Answer

manufacturer's website

Question 48

A megabyte equals

Accepted Answer

1,048,576 bytes

Question 49

Peer-to-peer networks

Accepted Answer

allow workstations to share and access resources without a dedicated server

Question 50

A good preventive maintenance plan should include a registry, documents, operating system settings, and

Accepted Answer

backup of files

Question 51

A computer no longer boots properly after having new hardware installed. The first diagnostic step you should take is

Accepted Answer

remove the new component(s) and try booting the computer

Question 52

The general way to transfer files over the Internet is to use

Accepted Answer

FTP

Question 53

Fusing is a step in the ___ printing process that uses heat and pressure to seal the toner to the paper.

Accepted Answer

laser

Question 54

What software is required to access .pdf files?

Accepted Answer

Acrobat Reader

Question 55

THE USE OF ALL CAPS IN AN EMAIL MESSAGE IS COMMONLY UNDERSTOOD AS

Accepted Answer

important

NOCTI 15.1202 Study Guide Review

Questions 55

NOCTI 15.1202 Study Guide Review

Questions 55