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Communication - Chapter 06 Flashcards | StudBud
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Communication - Chapter 06
Communication - Chapter 06
14 terms
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Soft Skills for the Workplace
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1
Process of using words, sounds, signs, or actions to exchange information and express thoughts.
encoding
communication
persuasion
decoding
2
The environment in which something occurs or the surrounding information that is communicated.
encoding
context
bias-free words
jargon
3
English Language usage that follows accepted rules for word use, pronunciation, spelling, grammar, and punctuation.
English as a Second Language (ESL)
tone
Standard English
channel
4
A word that expresses unpleasant ideas in more pleasant terms
feedback
communication
tone
euphemism
5
Process of turning the idea for a message into symbols that can be communicated
context
euphemism
tone
encoding
6
The impression of the overall content of the message
jargon
context
tone
bias-free words
7
A series of actions on the part of the sender and the receiver of a message, as well as the path the message follows.
tone
Standard English
communication process
encoding
8
The process involved with translating a message
sender
decoding
receiver
jargon
9
How the message is transmitted, also known as a medium.
channel
jargon
communication
euphemism
10
Neutral words that impart neither a positive or negative message.
context
connotation
bias-free words
tone
11
The receiver's response to the sender
channel
feedback
condescending words
message
12
The act of sending a message
decoding
channel
transmission
context
13
Technical terminology or vocabulary specific to a field or work or group
condescending words
jargon
tone
bias-free words
14
A word's meaning apart from what it explicitly names or describes.
jargon
informal communication
feedback
connotation