Salon/ Spa Business Ch. 103

Features of a product are all about:

All of the following terms are examples of post-op complications EXCEPT:

Which of the following job competencies would be expected for performing chemical peels?

A pay structure that is based on a percentage of the income the esthetician generates from services is referred to as

Which cosmetic procedure is recommend for loss of density in the skin, sagging and medium/deep wrinkles?

Which of the following guidelines represents something you should NOT do for a job interview?

A type of business ownership in which two or more persons share costs of opening, operating and maintaining the business

What approximate percentage of all clients that visit the salon/spa are lost annually?

Which of the following services is considered in-scope for an esthetician?

Shelly had a client who was very pleased with her services. Her client recommended Shelly to a friend. This is known as:

If a client visits a salon/spa 9 times and spends $70 each time, what is the total revenue generated from this client?

Rhinoplasty is surgery to reshape the:

All of the listed guidelines could be used to set service prices EXCEPT:

Which term defines a specific target or benchmark of achievement that can be attained within a specific time frame?

The tentative client arrives at the salon/spa with which type of budget?

Insurance that covers the cost of spa equipment and physical location in case of a fire or theft is known as premise or:

Barriers to the effective use of time include all of the following factors EXCEPT:

I will get a job within the next 60 days is an example of what type of goal?

Benefits of a product are all about:

All of the following guidelines can help you plan your career path EXCEPT:

All of the following descriptions identify ways to help create a long-range goal EXCEPT:

A client retention strategy in which clients reserve a future appointment before leaving the spa is called:

An agreement on how things are to be done in the salon/spa so things happen in a uniform way is called:

Susan earns an additional payment based on the number of clients she sees. What type of compensation is Susan receiving?

Of the items listed, which one is NOT considered a benefit?

Which of the following descriptions identifies the meaning of clientele?

Gen X prefers:

Baby Boomers:

Sara is placing aromatic soaps and lotions in the spa restroom. This is an example of which of the following principles?

This gives you access to people and resources in the industry that provide you with opportunities for career advancement

A set income given to an employee on a weekly or monthly basis is known as:

Alycia is open-minded and willing to take a chance on new products without hesitation. Alycia is what type of buyer?

A set dollar amount of rent paid each month to the lessor is called:

Showing up on time and ready to work is the work principle:

Mary doesn't always wait to be told what to do. She has a work ethic known as:

An efficient working space for each esthetician is:

All of the following actions describe how to create a plan to achieve your goals EXCEPT:

Before a salon/spa owner can hire employees, they need to apply for a:

Non-ablative lasers produce effects such as:

If a client is unhappy with the service, this client might tell as many as how many people about her dissatisfaction?

Tracking your progress is accomplished in which of the S.M.A.R.T. goals?

Ecchymosis is the medical term for:

The salon/spa exterior, décor, music and sounds, and air and ventilation are all components of:

Treating your client like an important, valued individual is known as:

Four main areas to consider for employment in the esthetics industry are service, management, sales and education.

What is it called when the actions of 2 or more people work cooperatively together to achieve a greater effect?

Patient privacy measures for working in a medi-spa or clinic include all of the following descriptions EXCEPT:

An example of a liability on your financial statement would be:

A sole proprietorship is a business owned by:

Benchmarks for a goal are usually expressed with: