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BUS 321 Exam 2 Review Flashcards | StudBud
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BUS 321 Exam 2 Review
BUS 321 Exam 2 Review
40 terms
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Chapters 6-10
Flashcards
40 cards
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Practice quiz
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Questions
40
Answers
1
Mark is assigned to this type of team. They are tasked with creating 6 viable alternatives to a problem and disbanding.
none of these
permanent team
standing committee
task force
2
_____ occurs when managers know the goals they need to achieve but info about alternatives & future events is incomplete
ambiguity
uncertainty
risk
certainty
3
This legal form of a business protects the owner from personal liability.
Sole proprietorship
Corporation
Partnership
Association
4
The next step for a decision maker after recognizing and analyzing a problem is ______.
choose among alternatives
evaluate and provide feedback
generate alternatives
prioritize alternatives
5
This type of planning helps managers implement the overall strategic plan.
tactical
operational
contingency
crisis
6
The official goals of the organization are known as:
tactical goals
strategic goals
Operationalgoals
None of these
7
Managers who have a deep concern for people adopt this kind of decision style.
classical
analytical
logical
behavioral
8
This organizational structure supports a formal chain of command for both divisional and functional relationships
matrix
functional
virtual network
divisional
9
The combination of the benefits received and costs paid by the customer is called _______.
competitive advantage
synergy
organizational benefits
value
10
A SWOT analysis consists of __________.
assessing the strengths, weaknesses, opportunities and threats in a company
choosing a strategy implementation plan
developing a mission
conducting an external wage survey
11
__________ means that decision authority is located near the __________ of the organization.
centralization; top
decentralization; top
centralization; bottom
span of control; top
12
Ted has a great product idea and finds the resources necessary to make and sell it. Ted is a ________.
Trader
Entrepreneur
Moron
Optimizer
13
Continuously perceiving and processing information based on knowledge and experience without being aware is called ___.
intuitive decision making
bounded reality
satisficing
evidence-based decision making
14
________ entrepreneurship combines profits and innovation with a mission to make the world a better place.
Betterment
Ad nauseam
Dumb
Social
15
What is the primary limitation of planning?
Planning limits employee motivation
Planning creates a false sense of security
Planning makes innovation difficult
Planning makes it more difficult to create new policies
16
XYZ factory gives wide authority to employees on the assembly line. XYZ Factory has a high degree of centralization.
True
False
17
This strategy helps international companies achieve both national responsiveness and global integration
domestic
globalization
glocalization
multidomestic
18
A _____ provides a blueprint for goal achievement and specifies the allocation of resources, schedules and tasks.
goal
vision
plan
mission
19
Borrowing money that has to be paid back to start a business is called _______.
Franchising
Venture Capital
Debt financing
Angel financing
20
______ refers to the number of subordinates reporting to a supervisor/manager.
chain of command
span of management
management chain
line of authority
21
Relative to a flat organizational structure, a tall structure has a ____ span of management and ___ hierarchical levels.
narrow; fewer
wide; fewer
narrow; more
narrow; wider
22
A cost leadership strategy involves an attempt to distinguish a firm's products from others in the industry.
False
True
23
Change and uncertainty in the environment is typically associated with decentralization.
False
True
24
Which of the following is NOT an appropriate legal structure for an entrepreneurial company.
proprietorship
All of these are correct
Trade alliance
partnership
25
Outcomes that major departments must achieve so the organization can reach its overall goals are operational goals
False
True
26
A mix of business units and product lines that fit together to create a competitive advantage is called a _____ strategy
portfolio
business-level
diversification
competitive
27
Research has identified four major decision styles. These include all of the following except ______.
behavioral
analytical
conceptual
authoritative
28
You are asked to come up with a plan in the event that sales in the company drop by 20% or more. This is ____ planning.
financial
environmental
crisis
contingency
29
This type of strategy involves having a product that people love and will pay a premium for.
differentiation
stability
focus
cost leadership
30
Decentralized planning is planning done by top managers who have expertise in the strategic vision of the company.
False
True
31
In this arrangement, an owner of a company allows others to purchase the rights to distribute their product/service.
Globalization
Spinning off
Coworking
Franchising
32
All of the following are methods used to monitor external environments except ________.
contracting with scanning organizaitons
employee attitude surveys
government reports
hiring competitive intelligence professionals
33
According to experts, creating a corporate strategy is much more difficult than executing one.
True
False
34
All of these are steps in the organizational planning process except _________.
plan marketing tactics
monitor and learn
develop the plan
plan operations
35
_____ means choosing the first alternative that satisfies minimal decision criteria.
creativity
decision maximization
satisficing
bounded rationality
36
This personal decision style is used by people who prefer simple, clear-cut solutions to problems.
conceptual
behavioral
analytical
directive
37
STAFF departments include all of those employees who provide the skills to support LINE departments.
True
False
38
Ambiguity occurs when _____.
information about outcomes is readily available
objectives are well defined
alternatives are difficult to define
decisions are already made
39
_____ plans are associated with a long-term time frame (5 or more years).
operational
tactical
mission
strategic
40
Ann is collecting data on how the company has performed since her HR strategy was implemented. This is the ____ stage.
recognition of decision requirement
Development of alternatives
Diagnosis and analysis or causes
evaluation and feedback