OB Lecture 9 Quiz

...................... is what stories do people tell about organization

If structure is the organization’s skeleton, ................. is its soul.

…………… role is one of the informational managerial roles

All of the following indicators considered as indirect tools for measuring job satisfaction except .....................

.................... provides a map that members can rely on to choose appropriate course of action depends on values

According to Blake & Mouton Leadership Grid, the ……………….. believes that employees are simply just means to an end

Which level of management is responsible for developing broad organizational strategies?

............... is the line of authority that extends from the highest strategic levels to the lowest operational levels

Communication is one of the ………………………..

................. are informal guidlines about what is considered normal

Regarding the pace of change, it becomes unstoppable when ..........of people within the organization adopt this change

All the following types of organizational structure provide excellent preparation for a successor top manager ecxept ...

Which of the following is NOT an individual factor causing resistance to change?

As a leader, if you are most concerned about employee satisfaction and loyalty you should demonstrate ..................

E-mail, telephone & letter are examples of ……………………………

A reason why the introduction of new technology might increase resistance to change is …………………….

Managers take decisions by using their ……………........

The ……………… effect states that individuals don't exert their full efforts when they're judged as part of a group

………………… allows observation and evaluation the performance of non-managerial employees in some managerial tasks

Which of the following is reward power?

.......................... repeating the same ideas of another person using same words

According to John Maxwell, …………………….. is one who knows the way, goes the way, and shows the way

E-mail is a type of ……………………………

..... is way in which the organization divides its labor into distinct tasks and then achieves coordination between them

................... refers to any positive individual actions by employees that are outside their formal job description

................ in which the organization units are defined by the nature of the work

.................... refers to the number of followers that can be managed by supervisors or managers in an organization

........ is a positive feeling about a job resulting from an employee own evaluation of his job and its characteristics.

During change process, isolation of top management causes …………………

Kurt Lewin’s model for change is a ……………………….. model.