Chapter 3 & 4 Esthetics Study Game

How you behave and get along with clients, co-workers, and your employer or supervisor is known as _________.

The daily maintenance of cleanliness and healthfulness through certain daily practices is known as ______.

The act of transmitting information in the form of symbols, gestures, or behaviors in order to express a idea or concept

In dealing with conflicts that may occur between your co-workers, it is important to _________.

The act of transmitting information, in the form of symbols, gestures, or behaviors, in order to express an idea is

When is it appropriate to argue with a client?

Your _________ should convey an image of confidence.

The most important communication you will have with your clients is the ________.

An important strategy to use when conducting a client consultation is known as __________.

What is the very first thing you should do when meeting a new client?

If a client is dissatisfied with the service, what is one of the first steps you should take?

To a large degree, your physical presentation is made up of your posture, walk & should convey am image of _______.

As you interact and communicate with fellow co-workers, remember to treat everyone with __________.

People who are rude, insensitive, and generally unfeeling are usually___________.

The best way to understand others is to begin with a firm understanding of _____________.

One way to prevent injury on the job is to relieve stress from repetitive movements and ________.

An applied science concerned with designing & arranging things people use to make body movements comfortable & safe.

The impression you project as a person engaged in a beauty & wellness profession in the workplace is known as ________.

When conducting a client consultation with a first-time client, how much time should you schedule for the consultation

Regardless of your salon's/spa's dress code, your clothing should always be clean, fresh, functional, and

One way you can participate proactively in your career success is by approaching your employee evaluation sessions

________ unhealthy or defective body postures can cause a number of physical problems.

Which tool can be used to put your clients at ease about your technical skill abilities?

The most important point about makeup is that it should _______ your best features & mask your less flattering ones.

When bringing issues or problems to your supervisor or salon manager , it is important to be _____________.