2024 911 PST Study Guide

One example of conditions which could rise to the level of trauma are falls greater that __________feet.

The Amber Alert contains critical information about: 

A serious line of duty injury can create significant distress to the telecommunicator. 

An emergency response can be commonly referred to as

ATL is an acronym for

The use of force or threat without declaring war to terrorize citizens and achieve a political goal is _____________

NENA is an acronym for National Emergency Number Association. 

The first test call of the 911 system was made in

PSTs are allowed to use personal data and case information for personal reasons

A mobile water source

SCOTUS is an acronym for Supreme Court of the United States. 

GIS is an acronym for

Edema means

Writ of bodily attachment is a warrant issued as a result of criminal contempt. 

The unlawful killing of a human being

TERT teams were deployed to Louisiana after Hurricane Katrina. 

Under control is a status called by incident command when the situation is no longer escalating. 

Florida Public Records Law

The abbreviation for Intoxication from ethyl alcohol is

A uniform measurement of each PST’s word product when compared to the goals and requirements set by the agency

In 1981, California recognized the "voices behind the headset", by declaring the first: 

Standardized system to aid LEO in the rescue of an elderly person w/a cognitive impairment who is lost/missing

A felony is a serious crime punishable by death or imprisonment in a state penitentiary or in correctional facilities fo

______________ can be divided by city, county, zone, region or terrority.

E911 is also known as:  

Helicopters or planes used to drop water in large quantities are called

Emergency medical care provided by paramedics that involve invasive procedures is known as

An agreement that allows agency's to provide resources into another agency's jurisdiction is known as a

When a fire is declared "under control" it is considered

Signals, codes, and other terminology provide ways of classifying incidents.

EMTs are training for all of the following except

A favor or advantage granted or expected in return for something else

A 24/7 clearninghouse which holds and shares information with local, state and federal entities

In fire services, “Situational Awareness” refers to a roll call of all units assigned to an incident, usually done with

Truck which carries large amounts of foam to fight fires accelerated by airplane fuel

A MAYDAY is an internationally recognized distress signal.

All local hospitals are considered trauma centers. 

Wireless Communications and Public Safety Act was enacted in what year?

These items are exempt from disclosure per Chapter 119, F.S. 2.07

Lawmakers passed the Denise Amber Lee Act creating Florida Statute 401.465, 911 PST certification on

The failure to do that which a PST has a directed or moral obligation to do; careless or reckless performance of one's d

A fire incident that requires crowd control prompts a law enforcement response.  

EDICS is an acronym for

Some gas pumps broadcast alert information and allow customers to print details out at the pump.

EMS units respond with lights and sirens to all calls

Apparatus that is able to reach fires in multiple story buildings

Bunker gear is a location away from the scene where units wait for their assigned position

A rescue is a unit used to respond and/or transport for medical emergencies

Who coordinates a response to a disaster that has occurred in the US and overwhelms local authorities

Level of Consciousness (LOC)

SLERS

It is not necessary to stay on the line when transferring a 911 call. 

A situation that does not require immediate response

Recorded public safety radio transmissions are considered public records in Florida.

To obtain a PST state certification, a PST must successfully pass the state exam and complete a

A dispatch supervisor gossiping online about the Chief of Police is considered: 

All of the following are a responsibility of an EMT and Paramedic EXCEPT

To be eligible for 911 PST renewal certification, you must complete 40 hours of renewal training.

RITS is a component of CISM.

Effective communication is essential to understanding the message has been received and understood

What type of resources are the Highway Patrol, Fish & Wildlife, and Department of Health?

TTY is an acronym for: 

You should NEVER ask a suicidal caller if they are suicidal. 

Which mnemonic is commonly used to aid in obtaining standard vehicle descriptions?

NFPA

Terrorism practiced in a foreign country by terrorists who are not native to that country is called

Bad stress is defined as ________

When dealing with other agencies and the public, PST’s must use industry jargon, codes, and abbreviations. 

Florida Statue number for 911 PST Certification

Both EMTs and Paramedics provide advanced life support. 

Natural disasters can be classified a mass-casualty incident. 

Which is not part of the 6 W's

An urgent message which takes precedence over routine radio traffic, which may involve the use of alert tones

Law enforcement may be required to respond to fire or EMS calls.

Symptoms of a diabetic emergency mimic those of

A unique stressor to the telecommunicator is

The phases of a barricaded subject are

Criminal mischief (vandalism) is destroying or damaging public or private property maliciously

PSTs must focus on one task at a time

PSTs are not responsible for requesting wreckers or utility services. 

Something that is known to exist or has happened

Which is not a community resource?

Internet based technology that allows callers to send text messages, photos and videos

In 1928, which Police Department used the first one-way radio communications?  

_____ is a subcomponent of NIMS and is used by all levels of government

PSTs need to be aware of officer safety issues ___________

________ are the central databases for tracking crime-related data at state and national levels

The five major functional areas in ICS are Command, Operations, Planning, Logistics and _____________

A Robbery is the unlawful entering of a dwelling, structure, or conveyance with the intent to commit an offense inside

__________refers to the mental process of selecting a course of action from two or more possible alternatives.

Misdemeanor: a criminal offense with jail time served in a ________correctional facility for up to a year.

Direct 911 calls are received by a: 

Most ___________ have a computer interface. They display all available talk groups and channels. 

Rear side of a structure as established by incident command:  

The abrupt loss of effective heart function is known as a: 

The highest rank in the fire chain of command is

Florida Interoperability Network

Date when state certification took affect

Air Rescue Transport Unit is a aeronautical transport unit used for transporting only medically ill patients

An intentional act in response to dangerous incidents, such as bomb threats and active shooter incidents.