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Esthi Empower Business Ch 103 pt 2 Flashcards | StudBud
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Esthi Empower Business Ch 103 pt 2
Esthi Empower Business Ch 103 pt 2
25 terms
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Answers
1
Alycia is open-minded & willing to take a chance on new products without hesitation. She’s considered what type client?
Logical
Bargain
Ready
Stubborn
2
Which type of insurance protects the salon/spa owner from financial loss due to employee’s negligence?
Product liability
Unemployment
Premise
Malpractice
3
Procedures in the salon/spa that ensure all products are accounted for is known as:
Advertising
Scheduling
Budgeting
Inventory control
4
Net worth is calculated by subtracting liabilities from:
Charge accounts
Loan balances
Student loans
Assets
5
All of the costs incurred in running the salon/spa each day is referred to as:
Operating loss
Loss
Profit
Operating expense
6
The emotional buyer type bases their purchase on:
Price
Personal reasons
Facts
Brand new products
7
Compliance with all local, state/province and federal rules, regulations and laws is the responsibility of the:
Salon/spa employees
Salon/spa owner
Local authorities
Former building owner
8
In many cases, the first person to greet a client as they arrive is the:
Owner
Distributor consultant
Manager
Front desk associate
9
Worker’s compensation insurance is needed to protect the:
Salon/spa
Inventory
Employee
Customers
10
A set dollar amount of rent paid each month to the lessor is called:
Fixed rent
Variable rent
Flexible rent
Tentative rent
11
The generation that wants to know more about products/business is:
Traditionalists
I Generation
Millennials
Baby Boomers
12
The exchange of the services, products or expertise for money is known as:
Assessing
Analyzing
Recommending
Selling
13
Which of the following items is/are usually the largest expense in operating a salon/spa?
Advertisement
Rent
Supplies
Salaries or commissions
14
All of the following examples will help the esthetician manage working time effectively EXCEPT:
Don’t worry about being on time
Prioritize tasks
Keep working area organized
Perform treatments in an efficient, tidy manner
15
The following descriptions are all benefits of a product EXCEPT:
Concentrated formula
Perfect size for traveling
Economical purchase
Renewing effect
16
What is considered the best form of advertising?
Word of mouth
Direct mail
Print ads
Social media
17
Before a salon/spa owner can hire employees, they need to apply for a:
Drivers License
Social Insurance Number
Social Security Card
Federal Employer Identification Number
18
Which of the following strategies works to involve the client when recommending products?
Know what the promotions are
Give reasons why to buy the product
State the price
Let the client hold, smell or sample the product
19
A sole proprietorship is a business owned by:
A corporation
A franchise
Two or more poeple
One person
20
Features of a product are its characteristics, which might include:
Size of container
Economical purchase
Renewing effect
Perfect for traveling
21
A set income given to an employee on a weekly or monthly basis is known as:
Salary
Commission
Stock
Booth rent
22
Which of the following business types is owned by shareholders and formed under legal guidelines?
Franchise
Corporation
Partnership
Sole proprietorship
23
The tax based on the profits (earnings) of a business is known as:
Income tax
Payroll tax
Operating tax
Sales tax
24
Which buyer type wants to save money at all costs and is not as interested quality of the product as price?
Stubborn
Bargain
Ready
Logical
25
Which of the following terms refers to all money owed?
Financial status
Assets
Liabilities
Net worth