Business Management: Chapter 3 Review

Relationships are important for managers, because they are responsible for getting work done through others.

Power given to people because of their superior knowledge about the work.

All leaders tend to share several common characteristics.

A Leaders who gives employees little or no direction

getting people to support the same goals and work well together to accomplish them

The ability to influence individuals & groups to cooperatively achieve common goals

Both expert and identity power are related to effective leadership characteristics.

A leader who encourages workers to share in decision-making

Managers are the only people in an organization who need leadership skills.

prescribed guides for actions and conduct

an awareness of your attitudes & opinions, leadership style, decision-making style & relationships with others

In the past, managers had little authority over the employees in a business.

Leaders can be effective without good human relations skills.

How well people who work together get along

Any manager who is able to get employees to do what he or she wants is a leader.

includes people outside of the business environment

Power given to people because others identify with and want to be accepted by them.

Not every manager is currently an effective leader, but leadership skills can be developed.

The type of leader who is usually most efficient is

Effective leaders are born with the necessary skills; the skills cannot be learned.