ITE 7.0 - Ch. 10 - 11

Question 1

Control Panel Matching: Allows configuration of networking, file sharing, default Microsoft browser, & IR file settings.

Accepted Answer

Network and Internet

Question 2

Event Viewer Matching: There is an indication of a potential problem with a software component that is not functioning

Accepted Answer

Warning

Question 3

A user is moving files within different directories to accommodate new projects & needs to relocate a file. Command?

Accepted Answer

move

Question 4

A user is experiencing issues with system startup & w/ failing to open some files. What command will help find HDD issue

Accepted Answer

chkdsk

Question 5

Internet Options Matching: Allows for adjustment of AutoComplete settings, and configuration of the feeds and web slices

Accepted Answer

Content

Question 6

Control Panel Matching: Provides access to configuration of devices such as printers, media devices, power, & mobility.

Accepted Answer

Hardware and Sound

Question 7

A user wishes to view an ISO disk image file on a Windows 10 Pro PC. How can this be done?

Accepted Answer

Use File Explorer to find the ISO file & mount it using the Disk Image tool

Question 8

A tech wants to achieve maximum write performance w/ data fault tolerance. What type of RAID volume should be used?

Accepted Answer

RAID 1 volume

Question 9

A user has just installed a new hard drive into the PC and needs to prepare it to store Windows files. What command?

Accepted Answer

format

Question 10

The technician suspects probs with a HDD. What should be done to protect the data that is on the PC & to fix it?

Accepted Answer

Back up all important files, then run chkdsk .

Question 11

A tech tried to remove malware from a PC & finds that when the system is rebooted error messages display. What utility?

Accepted Answer

SFC

Question 12

A Windows 10 PC keeps freezing occasionally after a driver update. System restore is off. What can be done?

Accepted Answer

Reset this PC.

Question 13

A user is reporting that a file has been shared w/ another user on the network, but they can't save it after editing it.

Accepted Answer

The user shared the document with Read permissions.

Question 14

A tech modifies group policy settings in active directory. Which command will force the change to resolve the problem?

Accepted Answer

gpupdate

Question 15

Internet Options Matching: Allows for Dial-up, VPN, and Proxy Server settings to be configured

Accepted Answer

Connections

Question 16

Which feature is included w/ both macOS & Apple iOS to establish a Wi-Fi direct connection with devices to simplfy xfer?

Accepted Answer

AirDrop

Question 17

Event Viewer Matching: A problem exists, but no immediate action is required.

Accepted Answer

Error

Question 18

Control Panel Matching: Enables admin of Windows user accts & management of Web & Windows Credentials incl. file encrypt

Accepted Answer

User Accounts

Question 19

The automatic restart setting is making it difficult to see any error messages. What can be done to fix this?

Accepted Answer

Access Advanced Startup options menu before the OS, to disable the restart.

Question 20

Control Panel Matching: Provides access to allow activation or deactivation of a wide range of Windows features.

Accepted Answer

Program

Question 21

Control Panel Matching: Provides access for configuration of speech recognition and text to speech services.

Accepted Answer

Ease of Access

Question 22

A tech is troubleshooting a Windows 10 PC that will not do any windows updates in auto or manually. What can be done?

Accepted Answer

Delete all the files in C:\Windows\SoftwareDistribution folder and restart

Question 23

Event Viewer Matching: A successful event is logged.

Accepted Answer

Information

Question 24

information about the current hardware profile of the machine

Accepted Answer

HKEY_CURRENT_CONFIG

Question 25

32-bit Folder Matching: It is used by app installation programs to install software. All 32-bit progs install here.

Accepted Answer

Program Files (x86)

Question 26

Which question is an open ended question that could be used when helping a customer troubleshoot a Windows problem?

Accepted Answer

What programs have you installed recently?

Question 27

A technician notices that a program that is listed in the registry of a Windows computer is not found on that computer.

Accepted Answer

Reinstall the application. Then, run the uninstall program.

Question 28

A user is trying to create a new Windows directory for storing files related to a new project. What is the best command?

Accepted Answer

md

Question 29

Which three levels of RAID are supported by Windows 10 Pro? (Choose three.)

Accepted Answer

1, 0, 5

Question 30

A tech is troubleshooting a PC. The display shows an "Invalid Boot Disk" error after the POST. Why?

Accepted Answer

The MBR is corrupted.

Question 31

settings about the file system, file associations, shortcuts used when you ask Windows to run a file, & view a directory

Accepted Answer

HKEY_CLASSES_ROOT

Question 32

Internet Options Matching: Allows for default home page, viewing & deleting browsing history, adjusting search settings

Accepted Answer

General

Question 33

32-bit Folder Matching: It contains files created by the OS and programs that are needed for a short period of time.

Accepted Answer

Temporary Files

Question 34

A tech is troubleshooting a Windows 7 laptop that takes significantly longer than expected when performing a file search

Accepted Answer

The index service is not running.

Question 35

Control Panel Matching: Provides access to admin tools for configuring security & a wide range of system functions.

Accepted Answer

System and Security

Question 36

A user tries to install an app in Windows 10 but it fails. The user tries to uninstall the app but fails. What to do?

Accepted Answer

Use Restore Point.

Question 37

A tech is diagnosing & rectifing a boot problem on a Windows 10 installation. Which recovery option will help?

Accepted Answer

Startup Repair

Question 38

data about the preferences of the currently logged on user, inc. personalization settings, default devices, & programs

Accepted Answer

HKEY_CURRENT_USER

Question 39

A user is looking for a file but can not find it in the Docs folder. The user wants to move another directory. Command?

Accepted Answer

cd

Question 40

A comp tech is modifying settings in the Network Adapter > Properties > Advanced tab > Speed and Duplex. What can happen

Accepted Answer

The network connection may experience issues.

Question 41

A user needs to display a list of current processes running on a local or a remote computer. What is the best command?

Accepted Answer

tasklist

Question 42

Event Viewer Matching: Immediate attention is required.

Accepted Answer

Critical

Question 43

all of the configuration settings for the hardware and software configured on the computer for all users

Accepted Answer

HKEY_USERS

Question 44

Event Viewer Matching: A security event has been successful

Accepted Answer

Success Audit

Question 45

When resintalling the OS on a corrupted system, what is done after inserting the install files in the optical drive?

Accepted Answer

Change the boot sequence in the BIOS.

Question 46

A user has an important file that is used in many projects and needs to move that file. What is the best command?

Accepted Answer

copy

Question 47

A company is implementing a wireless network & using wireless devices as part of the corporate environment. Which two?

Accepted Answer

TACACS, RADIUS

Question 48

Computer displays error messages about an invalid system disk. Worked yesterday and cable is working. What is the issue?

Accepted Answer

The MBR/GPT is corrupted.

Question 49

A technician is troubleshooting a Windows 10 PC with a frozen Internet Explorer window. Which command can the tech use?

Accepted Answer

taskkill /f /im iexplorer.exe

Question 50

Internet Options: Allows IE to be set as the default web browser, enables browser add-ons, allows for HTML editor select

Accepted Answer

Programs

Question 51

32-bit Folder Matching: It contains most of the files that are used to run the computer .

Accepted Answer

System Folder

Question 52

Which file sharing mechanism is included with Microsoft Windows 10 to provide simple file sharing via Wi-Fi & Bluetooth?

Accepted Answer

Nearby Sharing

Question 53

A user suspects being hacked & wants to verify activity on the PC by displaying TCP connections. Which command will help

Accepted Answer

netstat

Question 54

A user is troubleshooting a connectivity issue from the PC to a web server & wants to see the traffic stops. Command?

Accepted Answer

tracert

Question 55

A user of a Windows 10 PC wants to auto sync the user profile across various devices that the user owns. How can they?

Accepted Answer

Have the user sign into all devices with the Microsoft account of the user.

Question 56

A user has to shutdown several remote computers one at a time. What is the best Windows command to select to do the job?

Accepted Answer

shutdown

Question 57

Internet Options Matching: Allows for IE settings to be reset to their default state

Accepted Answer

Advanced

ITE 7.0 - Ch. 10 - 11

Questions 57

ITE 7.0 - Ch. 10 - 11

Questions 57