Sam earned her NASM CPT certs & has been hired at a club. What quality would help her the most to attract clients?

Providing accountability, support, feedback and guidance, and results

What most correctly identifies the purpose of a resume?

Present their job skills to a potential employer

How can fitness professionals earn CEUs?

Attending fitness industry conferences

What is Jay's (NASM CPT) most important step before starting a job as an independent contractor at a popular health club

Purchasing liability insurance to protect his personal assets

Why it's important for professionals to pay attention to their personal grooming when working in a fitness facility?

Professional appearance's can ensure clients treat PT's as professionals

What statement best describes a mid-market health club?

Low-cost, high-end locker rooms, snack, supplement sales in the price

What statement best describes a premium health club?

Multiple group-fitness studios options, selection of high-end amenities

What has the modern personal trainer has evolved to a professional responsible for producing which of the following?

Improving overall health and movement quality for their clients

An individual who has been identified as a potential client

Technique to help predict how much work is needed to meet revenue goal

Karim (NASM CPT) just retired from professional football, beginning career in industry. Best way to promote experience

Athlete create USP allowing club members to exercise with former athlete

Why is continued education required for NASM Certified Personal Trainers?

To stay current on the latest understandings & findings in the industry

How are open-ended questions best used during the sales process?

Identifies the customer's desires, fears, needs, wants

What is the most appropriate way to conclude a sales presentation with a potential client?

Asking for the sale and scheduling the first session

What statement best describes a low-cost health club?

Low-price membership with amenities other than access to exercise equipment

For a Certified Personal Trainer, what would provide the most time-efficient option for increasing income potential?

Learning how to lead group training programs

What would indicate the primary difference between working as an independent contractor and working as an employee?

Independent,pays their own taxes,employees taxes withheld by employer

What statement best describes a nonprofit health club?

Uses revenue to cover operation costs, improve facilities, community-based

Dan (NASM CPT) had a successful interview with manager at studio. What is his best action plan moving to next phase

Handwritten thank you note to manager for job interview opportunity

Which previous experience would Ari want to be sure to discuss when interviewing for a studio to show qualities of CPT?

Repeatedly recognized as top salesperson at clothing store she's worked at

What is the most effective way to learn about a large health club company before an interview with a hiring manager?

Reviewing company website/social media to learn programs/services offered

When working in a health club, what piece of equipment would it be essential to know the location of?

The AED, in the PT needs to perform CPR on a health club member

Sarah (NASM CPT, no formal experience) is asked how much she can contribute as PT in the field. What's a good response?

Worked in busy daycare, Good at multitasking, Good for demand of busy floor

What has become an effective way to deliver customized exercise solutions to clients based on their individual needs?

Offering online coaching programs

What statement best describes the main benefit for establishing a brand identity?

A brand identity establishes a top-of-mind presence

What option would be best for Eli,recently retired military veteran/NASM-CPT cert,to access clients in all locations?

Conducting online coaching and personal training

Which option best indicates the primary difference between working as an independent contractor and an employee?

Independent, pay their own taxes, employees taxes withheld by employer

If Dee's primary goal's to learn a stable income/help clients reach their fitness goals, which would be the best option?

Working for a premium health club company

What is an important step after conducting an interview with a potential employer?

Sending a handwritten thank-you letter or an email

Bridget's (NASM CPT)looking for ways to satisfy her CEU requirement. What will fulfill this requirement?

Completing NASM specialization 1.9 CEUs, CPR/AED course 0.1 CEUs

Which statement best describes the second stage of the sales process?

Communicating solutions for the customer's needs

Which would be the best for increasing Kim's (used to be copywriter, now NASM CPT at fitness studio) earning potential?

Marketing her services as a writer to create blogs/social media posts

What is the purpose of a professional personal training certifications?

To ensure candidates can demo the ability to perform tasks required for job

Which statement best describes the final stage of the sales process?

Make sale by asking for financial commitment to solve the customer's needs

Before working with a client, what is most important priority when starting an independent personal training business?

Purchasing liability insurance and appropriate business licenses

What is something that allows a fitness professional to stand out from others in featuring their services?

Unique selling proposition (USP)

What's the best way to get noticed by hiring manager for Drew (NASM-CPT) who submitted application through PT website

Wear a suit & tie to give resume to hiring manager, in person application

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Questions 50

Answers

1
Sam earned her NASM CPT certs & has been hired at a club. What quality would help her the most to attract clients?
Offering services as an in-home training to people in her immediate area
Providing accountability, support, feedback and guidance, and results
Providing custom exercise prescription with added meal plan for each client
Creating social media pages to post client results + hashtag they can use
2
What most correctly identifies the purpose of a resume?
Present their job skills to a potential employer
Identify athletic accomplishments
Express a personal statement about their passion
To highlight their expertise in a particular field
3
How can fitness professionals earn CEUs?
Reading exercise-science textbooks
Attending fitness industry conferences
Accumulate hours training clients either independently or in a health club
Reading scholarly research journals
4
How many pages are most appropriate for a resume?
1 page only
1-2 pages
3-4 pages
2-3 pages
5
What is Jay's (NASM CPT) most important step before starting a job as an independent contractor at a popular health club
Purchasing social media followers to enhance his profile
Designing cute t-shirts with his logo to give away to potential clients
Buying new outfits so other members will notice her while he's working out
Purchasing liability insurance to protect his personal assets
6
Why it's important for professionals to pay attention to their personal grooming when working in a fitness facility?
Critical for creating engaging social media posts
Professional appearance's can ensure clients treat PT's as professionals
Can help PT's appear more in shape, is important for attracting clients
Will make it easier to make friends while working
7
What job would be most appropriate for Mac (NASM CPT, Personal Trainer for almost 3 year, positive evaluations)
General manager
Fitness manager
Area fitness manager
Group fitness manager
8
What statement best describes a mid-market health club?
Locker rooms, snack, supplement sales, & group fitness included in price
Low-cost, high-end locker rooms, snack, supplement sales in the price
Low-price membership, few amenities
Uses revenue from fitness programs and memberships to cover operation costs
9
What statement best describes a premium health club?
This statement does not best describe a premium health club
Multiple group-fitness studios options, selection of high-end amenities
Low price membership, few amenities
Uses revenue from fitness programs and memberships to cover costs
10
What has the modern personal trainer has evolved to a professional responsible for producing which of the following?
Designing meal plans that can help clients shed unwanted fat
Creating exercise programs to heal injured body parts
Help clients get shredded to stand out/gain more followers on social media
Improving overall health and movement quality for their clients
11
Which statement best describes the first stage of the sales process?
Promote benefits of personal training for improving health and longevity
Discussing pricing options
Identifying a customer's needs
Asking for referrals
12
What is a prospect?
A method of creating a service identified by specific characteristics
Technique that helps predict how much work is needed to meet revenue goal
An individual who has been identified as a potential client
A potential career advancement opportunity
13
What is forecasting?
Rapport-building, professionals walk around gym not overtly presenting sale
Technique to help predict how much work is needed to meet revenue goal
Learning system about needs of client to identify/present # of solutions
Two understand others' ideas, respect for one another, communicate well
14
How many CEC units that a NASM Certified Personal Trainer needs to complete in a 2-year cycle to renew the certification
1.5
4.5
3
2
15
Which job from Bob's previous non-fitness industry work experience demos qualities that would be best to apply to PT?
Nightclub security guard
Driver for a ride-sharing service
Warehouse worker
Restaurant server
16
How often does a NASM CPT need to renew their certification?
Every 5 years
Every year
Every 2 years
Every 3 years
17
Karim (NASM CPT) just retired from professional football, beginning career in industry. Best way to promote experience
Professional athlete builds immediate rapport with clients
Athlete create USP allowing club members to exercise with former athlete
Professional athlete gives ability to create an accurate business forecast
Professional athlete allows him to establish a recognizable brand identity
18
Why is continued education required for NASM Certified Personal Trainers?
To stay current on the latest understandings & findings in the industry
To promote economic prosperity for fitness industry and certifying org.
To abide federal guidelines that require CEUs for allied health care
To elevate professional's status and reputation within fitness community
19
How are open-ended questions best used during the sales process?
Identifies the customer's desires, fears, needs, wants
Simple yes or no answer. Require critical thinking
Helps PT learn if customers's workout schedule fit with PT's availability
Help a PT learn about a customer's family medical history
20
What marketing strategy is most effective at helping fitness professionals create a recognizable level of service?
Creating a brand identity
Advertising sales and discounts
Providing complimentary water bottles
Offering free t-shirts
21
How many CEUs does the mandatory CPR/AED certification provide for renewal of the NASM-CPT credential?
0.1
0.2
0.5
1
22
What is the best choice of attire to an interview at a health club?
Jeans and a polo shirt
Professional business attire
Brand-new workout clothes
Business casual
23
What is the most appropriate way to conclude a sales presentation with a potential client?
Ask the member for a personal phone number to use to follow up via texting
Asking for the sale and scheduling the first session
Swap social media handles so the trainer and client can follow each other
Agreeing to call the potential client in 2 days to follow up
24
What option would be the best chance to provide mentorship to professionals, use managements skills, respond to members
General manager
Strength and conditioning coach
Master instructor
Fitness manager
25
What statement best describes a low-cost health club?
Uses revenue from fitness programs + memberships to cover operational costs
Low-price membership with amenities other than access to exercise equipment
Locker rooms, supplement sales, group fitness included in price
Extra fitness studios, towels, hygiene products, cafes, pools, childcare
26
For a Certified Personal Trainer, what would provide the most time-efficient option for increasing income potential?
Earning a massage therapy license to be able to offer massage treatments
Become a registered dietitian nutritionist to give nutritional counseling
Pursuing a degree in exercise science
Learning how to lead group training programs
27
What would indicate the primary difference between working as an independent contractor and working as an employee?
Employee can earn more per hour than an independent contractor
Independent, expect referrals, employee finds clients on gym floor
Independent,pays their own taxes,employees taxes withheld by employer
Employee established hours, independent contractor, specific schedule
28
In a SWOT analysis, which of the following would be an example of a strength?
Competition from other health clubs/training studios in the immediate area
Having the NASM-CPT credential
Taking workshop to learn more about sales/marketing for professionals
Needing to learn more about marketing and sales
29
What statement best describes a nonprofit health club?
Extra fitness studios, towels, hygiene products, cafes, pools, childcare
Low-price membership, few amenities
Complimentary memberships and free child services for low income families
Uses revenue to cover operation costs, improve facilities, community-based
30
Dan (NASM CPT) had a successful interview with manager at studio. What is his best action plan moving to next phase
Handwritten thank you note to manager for job interview opportunity
Posting a video on social media showing him working out at the health club
Calling the manager to ask when the first day of work will be scheduled
Sending a text to the manager saying, "Thanks for your time"
31
Which previous experience would Ari want to be sure to discuss when interviewing for a studio to show qualities of CPT?
Mara worked as a camp counselor at a youth sports camp while in college
Repeatedly recognized as top salesperson at clothing store she's worked at
Maria was a co-captain on state champion volleyball team in high school
Maria placed second in her first bikini competition
32
What is the most effective way to learn about a large health club company before an interview with a hiring manager?
Reviewing company website/social media to learn programs/services offered
Following the most popular instructors from the club on social media
Visiting to ask members what they think about their experience at the club
Reading reviews of the company and its programs on rating websites
33
When working in a health club, what piece of equipment would it be essential to know the location of?
The AED, in the PT needs to perform CPR on a health club member
The remote control for the TV's or sound system
Rags and cleaning supplies
Vaccuum cleaner, in case a PT has to clean during the shift
34
Sarah (NASM CPT, no formal experience) is asked how much she can contribute as PT in the field. What's a good response?
Cashier at snack bar. Ability to run a cashier, complete daily cash reports
High school athlete. She was a good athlete so she'll be a good PT
Worked in busy daycare, Good at multitasking, Good for demand of busy floor
Trained for figure competitions, so she can help clients train too
35
What has become an effective way to deliver customized exercise solutions to clients based on their individual needs?
Offering customized meal plans for each client
Creating exercise programs to heal injured body parts
Teaching group fitness workouts
Offering online coaching programs
36
What statement best describes the main benefit for establishing a brand identity?
A brand identity could make it easier to create a social media profile
It provides more opportunities for being featured in magazines
Allow professional to design a colorful logo that attracts attention
A brand identity establishes a top-of-mind presence
37
Technique that helps individual identify their strengths and weaknesses, opportunities to grow, threats to success
Forecasting
A unique selling proposition
Building rapport
A SWOT analysis
38
What option would be best for Eli,recently retired military veteran/NASM-CPT cert,to access clients in all locations?
Conducting online coaching and personal training
Hosting boot camps in a local park
Working in a non-profit facility
Working as an in-home independent personal trainer
39
Which option best indicates the primary difference between working as an independent contractor and an employee?
Employee established hours, independent contractor, specific schedule
Independent, pay their own taxes, employees taxes withheld by employer
40
If Dee's primary goal's to learn a stable income/help clients reach their fitness goals, which would be the best option?
Offering in-home training services
Creating online coaching programs
Working for a premium health club company
Working for a low-cost health club company
41
What is an important step after conducting an interview with a potential employer?
Texting hiring manager to thank them for their time during the interview
Sending a handwritten thank-you letter or an email
Having a parent call to about the interview results
Posting on social meda how much fun & cool working at the company would be
42
What term describes the process of building a relationship based on a communication and trust?
Working the floor
Developing a unique selling proposition
Forecasting
Building rapport
43
Bridget's (NASM CPT)looking for ways to satisfy her CEU requirement. What will fulfill this requirement?
Reading textbook on a related fitness topic
Completing NASM specialization 1.9 CEUs, CPR/AED course 0.1 CEUs
Attending an 8-hour fitness seminar
Completing approvec CEU course for 0.9 CEUs, CPR/AED for 0.1 CEUS
44
Which statement best describes the second stage of the sales process?
Discussing discounts on various personal training packages
Communicating solutions for the customer's needs
Discussing the customer's budget
Communicating the negative side effects of a sedentary lifestyle
45
Which would be the best for increasing Kim's (used to be copywriter, now NASM CPT at fitness studio) earning potential?
College football conditioning coach
Marketing her services as a writer to create blogs/social media posts
Becoming a NASM master instructor
College instructor
46
What is the purpose of a professional personal training certifications?
To ensure candidates can demo the ability to perform tasks required for job
To ensure gyms and health clubs follow rules established by OSHA
To abide federal guidelines that requires certs for fitness professionals
To demonstrate an individual is committed to the field of personal training
47
Which statement best describes the final stage of the sales process?
Communicating solutions for the customer's needs
Make sale by asking for financial commitment to solve the customer's needs
Identifying a customer's needs
Asking for referrals
48
Before working with a client, what is most important priority when starting an independent personal training business?
Purchasing fitness equipment
Purchasing liability insurance and appropriate business licenses
Having consistent names on all social media accounts
Designing a website to advertise personal training services
49
What is something that allows a fitness professional to stand out from others in featuring their services?
Statement of work (SOW)
PERT estimate
SWOT analysis
Unique selling proposition (USP)
50
What's the best way to get noticed by hiring manager for Drew (NASM-CPT) who submitted application through PT website
Wear a suit & tie to give resume to hiring manager, in person application
Call health club, ask to speak to hiring manager, he's perfect for the job
Posting workout videos, tagging heath club and hiring managers
Showing up in workout clothes, he's an applicant, asking for free workout

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