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Duplicate of Workplace Readiness Skills 2017 Flashcards | StudBud
Duplicate of Workplace Readiness Skills 2017
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A customer orders fish you learn that the fish has sold out. What is the BEST way to tell them?
A
Make sure the customer knows this will never happen again
B
talk to the manager offer another dish a discount apology
C
Talk to another server, ask the chef to come and apologize
D
Have the restaurant manager offer a substitute.
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