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Chapter 1 and 3 Medical Assisting Flashcards | StudBud
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Chapter 1 and 3 Medical Assisting
Chapter 1 and 3 Medical Assisting
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1
What task is not considered in the scope of practice for multiskilled healthcare professional?
scheduling teleconferences for Dr
Facilitating treatment for patients with disabilities
performing medical billing and coding
Making judgement or interpretations concerning Pt diagnosis
2
What is the term for the ability to identify with and understand another person's feelings?
Rationalization
Empathy
Sympathy
Experience
3
Who is responsible for documenting competencies learned by medical assisting students?
OSHA
The student
certifying body (AAMA or AMT)
The educational institution
4
The purpose of accreditation of medical assisting programs is to?
ensure the program provides a competency-based education
prevent medical assistant from being sued for malpractice
set maximum standards of practice
establish organizations for medical assistants
5
Which organization awards the Registered MA credential
National Center for Competency testing
American Associations of Health Professionals
National Healthcareer Association
American Medical Technologists
6
Testing the functioning of a patients eyes and eye muscles is an example of which type of task?
Administrative
Specialized
Clinical
Laboratory
7
How many specific areas of competence are included in the Occupational Analysis?
6
8
10
4
8
Which of the following factors does not affect your specific responsibilities as a MA?
Your stated work preferences
The state in which you work
Location for the facility
Size of the facility
9
Which organization awards the CMA credential?
National Healthcare Association
American Medical Technologist
National Center for Competency training
American Association of Medical Assistants
10
Formal training programs in medical assisting
can be replaced by on-the-job training
are offered only at 2-year colleges
must be approved by the AAMA or AMT
9 mo. to 2 yrs. and award a certificate, diploma, or degree
11
What is the term for the process by which programs such as medical assisting is authorized?
Accreditation
Externship
Certification
Registration
12
Example of a clinical duty for a MA is?
interpreting basic lab tests
preparing a patient for an examination
meeting safety and fire protection standards
greeting patients and answering telephones
13
Who is eligible to take the AAMA's certification exam?
MA who has passed the AMT certification exam
Students who completed CAAHEP or ABHES accredited MA program
Anyone who has a high school diploma or GED
Anyone who holds a current CPR card
14
One of the effects of good time management is ____.
increasing your personal stress
being overly busy
eliminating the stress of work overload
having less time for your personal life
15
Which of the following is an example of a soft skill?
Cleaning an exam room
Managing medical records
Being dependable
Assisting a physician with patient examination
16
Which of the following is
not
one of the stages that lead to burnout?
Boredom phase
Full-scale burnout phase
Honeymoon phase
Brownout phase
17
Which of the following involves careful listening, observing, speaking, and writing?
Communication skills
Critical thinking skills
Professional judgment
Empathy
18
Org that offers certification exams for phlebotomy tech, EKG tech, and Medical transcriptionist
National Association for Health Professionals
American Association of medical assistants
Accrediting Bureau of Health Education Schools
American Medical Technologists
19
the expectations for MAs have increased because
changes in billing systems for insurance companies
they are not paid as much as others
changes in healthcare and availability of formal training
not enough students are taking MA courses
20
An example of a behavior that reflects integrity in a medical assistant is ____.
always having a positive outlook
wearing the proper clothing
being honest
showing self-confidence
21
Which of the following occurrences is not likely to be a cause of stress?
Making a good grade on a test
Forgetting to complete a homework assignment
Learning a new skill for your job
Having an argument with your best friend
22
Burnout phase when early enthusiasm and energy give way to chronic fatigue and irritability?
Honeymoon phase
Brownout phase
Full-scale burnout phase
Boredom phase
23
When organizing tasks on a very busy day, the MA is displaying which professional behavior?
Self-confidence
Teamwork
Empathy
Prioritizing
24
As a medical assisting professional, your attitude ____.
allows you to learn from criticism
should be true to your own feelings
should become aggressive when necessary
can be different with coworkers than with patients
25
Which two regulations are making credentialing a logical step in the hiring process?
HIPAA and AAMA
AAMA and OSHA
OSHA and HIPAA
CLIA '88 and OSHA
26
Which of the following is not a purpose of the AAMA's Occupational Analysis?
Find a job opportunities for qualified medical assistants
identify entry-level areas of competence for MAs
Prepare appropriate types of materials for home study
Help practitioners asses their own competence in the field
27
Showing up for work on time every day is an example of what type of skill?
Hard skill
Dependent skill
Competency skill
Soft skill
28
High school students can prepare to enter the MA program by studying what subject?
Social Studies
History
English
Mathematics
29
Confirmed by an org. that an individual is qualified to perform a job to professional standards
credentialing
certification
registration
cross-training
30
Benefits offered by the American Association of Medical Assistants include?
opportunity to travel on the job
guaranteed salary and job
professional publication and educational opportunities
free hepatitis vaccination
31
To receive certification or registration as a medical assistant, you must?
Become a member of the AMT
Become member of the AAMA
Pass the AAMA or AMT examination and be employed
Graduate from an medical assistant program and pass the CMA
32
A personal qualification of being an effective and productive medical assistant is to ____.
pass an accreditation exam
take a patient's vital signs
show respect to patients
have experience as a nursing assistant
33
Which of the following does not typically offer formal programs in medical assisting?
Vocational-technical high schools
Local chambers of commerce
Postsecondary vocational schools
Four-year colleges and universities
34
The main purpose of the American Association of Medical Assistants is to?
develop medical assisting at an increasing rate
establish certification requirements
Raise standards to a high professional level
provide on-the-job training
35
To control the rising cost of healthcare and reduce personnel costs,medical practices hire?
Licensed Practical Nurses
Registered Nurses
Multi-skilled Health Professionals
Medical Technicians
36
A certified medical assistant must recertify the CMA credential every
6 months
10 years
5 years
2 years
37
Which of the following is not a required topic in an accredited MA program?
Medical law and ethics
Physics
Psychology
Anatomy and physiology
38
The first national association for medical assistants was the
American Association of Medical Assistants
National Center for Competency Testing
National Healthcareer Association
National Association for Health Professionals
39
Soft skills are difficult to observe and evaluate because they reflect a person's ____.
experience level
appearance
experience level
attitudes
40
The AAMA words to protect the right of the medical assistant to practice through
professional networking
group insurcance
legislative monitoring
continuing education offerings
41
The first step in the problem-solving process is to ____.
identify the potential effects of the problem
analyze the potential solutions and strategies
clearly identify the objectives to be achieved
identify the problem and define it clearly
42
How many contact hours must a certified medical assistant accumulate in 5 yrs. to recertify?
60
15
30
45
43
The first impression the MA will make on patients, coworkers, and providers is their _________.
work quality
credentials
credentials
appearance
44
Which of the following actions is most likely to help a person reduce stress?
Allow yourself exactly 6 hours of sleep each night
Reduce the amount of time you spend exercising each week
Identify sources of conflict and try to resolve them.
Oppose anything that will cause a change in your life.
45
An example of an administrative duty for a MA is?
providing patient education
removing sutures
collecting a urine pregnancy test
creating and maintaining patient medical records
46
Your work ethic is the result of your ____.
job title
professional behaviors
technical skills
physical ability
47
In all accredited medical assisting programs, externships are?
unnecessary
voluntary
optional
mandatory
48
Which of the following is
not
included in the professional behavior of comprehension?
Analyzing information
Releasing information
Knowing how to use information
Having information
49
Which of the following is
not
an example of a hard skill?
Coding for insurance purposes
Taking vital signs
Being honest
Scheduling appointments
50
The minimum standards set by the AAMA for accredited programs are called?
criteria
Basics
areas of competence
specifics
51
Which of the following statements describes knowledge?
Memorizing the steps in a procedure
Observing professional boundaries
Understanding the "why" of what you are doing
Ability to learn, retain, and process information
52
Which is not a technique for maintaining professional boundaries with a patient?
Agree to meet the patient outside the workplace
Avoid giving the patient money
Address the patient by his or her last name
Do not offer advice on personal matters.
53
Which of the following declared medical assisting as an allied health profession?
US Department of Labor, Bureau of Labor Statistics
Us Department of Health, Education, and Welfare
American Medical Technologists
American Association of Medical Assistants
54
Accredits private post secondary institutes programs that prepare students for MA profession.
National Center for Competency Testing
National Association of Health Professinals
Accrediting Bureau of Health Education Schools
National Healthcare Association
55
The scope of practice of a MA is determined by
federal law
AMT
AAMA
state law
56
Which is not a benefit of joining a professional association?
Networking with other health professionals
Archiving career goals
Scoring higher on exams
Furthering the medical profession
57
Which of the following provides the basis for the AAMA's certification exam?
Occupational Analysis of the CMA (AAMA)
CMA Today publication
CAAHEP and ABHES
AAMA Board of Directors
58
The duties of a medical assistant are broken into which of the following areas?
Administrative, clinical, and laboratory
Housekeeping and nursing
Volunteer and food service
Hospital and hospice
59
Which of the following is
not
considered part of team dynamics?
Being considerate of all team members' responsibilities
Avoiding interpersonal conflict with other team members
Assisting each other on a daily basis
Taking credit for individual successes
60
Knowing what you know and what you don't know is part of being ____
persistent
persistent
punctual
self-confident
61
Which of the following are key strategies for ensuring your success as a medical assistant?
Critical thinking, time management, and stress management
Teamwork, organization, and professional boundaries
Work quality, punctuality, and stress management
Professional appearance, teamwork, and critical thinking
62
Which of the following is most likely to increase the career options for a medical assistant?
Employment as a nursing aide
Service as a volunteer in a hospital setting
Graduation from an accredited program
Experience as a typist or filing clerk
63
To recertify as a CMA which of the following is required?
Valid Driver's license
Organ Donor card
Current CPR card
Externship
64
Which professional organization is dedicated entirely to the MA profession?
American Association of Medical Assistants
National Center for Competency testing
National Healthcaree Association
National Association of Health Professionals
65
Which of the following examples is a lab duty for a MA
Removing sutures or changing dressings
Supervising personnel
examining patient
Teaching patients to collect specimens properly
66
Gov. regulation that help ensure continuity and privacy of healthcare information is known as?
CLIA '**
HIPAA
CAAHEP
OSHA
