F&B Final Exam Review

An end-game strategy on a business plan addresses what?

Changes in eating habits would be an example of what aspect in a PEST analysis?

True or false: Holiday hours are counted as 1.5x in an FTE.

Which of the following are generally not considered in a feasibility study?

True or False: Allocation of money for repairs lowers profits in the long-term.

True or False: Open-ended questions are effective in learning about the customer experience.

Which of these are not part of the Promotion Mix?

Of the following, which trait is the best predictor of short-term performance?

In comparison to a GM, a supervisor is more concerned with:

Which of these are an example of wage variance?

Restaurants tend to fail because of what aspect of financial planning?

Situational interview questions are designed to track what?

In comparison to a single-unit manager, a multi-unit manager is more concerned with:

True or False: Sales Promotions are more effective in the long-term.

Of the following, which would be the most important aspect of active management?

Which of these guests should be served first in formal dining?

What does FTE calculation allow a restaurant to do?

Which of these are not generally focused on in online restaurant reviews?

Which would be an example of a direct competitor for a Chipotle?

Which is not an attribute of a firm's resources that can lead to competitive advantage?

Which of the following are an example of the "Halo Effect" in interviewing?

Which of the following best describes employee development?

Which of these are not unique to the F&B industry in competitive analysis?

Which of these online review strategies results in positive customer perception?

An analysis of the viability of an idea is a _____.

What is a benefit of advertising for restaurants?

The number of guests a restaurant pulls from a market's pool of potential customers is?

A structured interview is ___ more likely to be a good prediction of a candidate's value.

Which of the following are generally not included in "Other" costs?

The behavioral aspect of empowerment positively affects ________.

Which of these are a convivial aspect of service?

True or False: After the first taste in wine service, the host is always served first.

True or False: Side-work and training should not be included in forecasting of labor hours.

Other or Misc. costs are usually attributed to?

Which of these are a motivation to hire internally?

Which of the following are not one of the Big 5 personality dimensions?