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Duplicate of Medical Assisting Exit Exam
Duplicate of Medical Assisting Exit Exam
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Medical assisting exit exam from Carrington Phoenix North
Flashcards
192 cards
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Practice quiz
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Questions
192
Answers
1
when scheduling an outpatient procedure, each of the following should be completed EXCEPT
making arrangements with the facility
obtaining necessary preauthorizations
notifying the pt of the arrangements
precertifying the admission
2
Which of the following are used in conjunction with CPT codes?
E codes
Modifiers
injury codes
V codes
3
Which of the following is NOT 1 of the 6 rights of medication administration?
provider
route
dose
drug
4
Which type of nutrient contains the most calories per gram?
fat
carbohydrate
Vitamin
protein
5
Which term describes an infection of the middle ear?
Otalgia
Otitis externa
Otitis media
Otorrhagia
6
Appropriate treatment for an acute sprain or strain would include all BUT which
ice
rest
range of motion
elevation
7
A patient who is undergoing a surgical procedure signs a consent. this refers to as
breach of contract
expressed contract
implied contract
tort contract
8
What is the purpose of the certification credential for MAs?
guarantees a job
required for graduation
meets state licensure requirements
indicates an MA's professional and technical competence
9
Which term means difficulty breathing?
Dyspnea
Apnea
eupnea
bradypnea
10
source oriented medical records are organized by the
treatment methods being used
professionals who have documented in the record
location of a patient's medical record
nature of a patient's complaint
11
An X-ray study that is shot from the back of the person toward the front
transverse
AP
lateral
PA
12
In order to track inventory in an office, the most appropriate type of software to use would be
spreadsheet
EMR
billing
word processing
13
In order to accurately locate an ICD code, which section of the book would you use first?
appendix
Volume I
Volume II
Volume III
14
Ticker files are helpful in
providing reminders for routine medical appts.
sending billing notices
processing payroll
scheduling the provider's time
15
How often must the CMA (AAMA) credential be renewed?
every three years
biannually
every five years
annually
16
A prescription that indicates a medication should be administered "OD" would go where?
left ear
left eye
right eye
right ear
17
casts found in urine are formed from
lipids
proteins
calcium
carbohydrates
18
color coding medical records assists with each of the following EXCEPT
increasing the ability to identify filing errors
increasing efficiency with filing
removing inactive files
identifying a patient's diagnosis
19
Which of the following is NOT an OSHA requirement for housekeeping in a medical setting?
alcohol based hand rub available at all times
sharps containers stored in an upright condition
biohazard waste collected in impermeable red containers
double bagged soiled linens
20
When the medical office wins in small claims court, the money is collected from the pt by
the medical office
the patient's insurance company
the probate court
the bailiff
21
Tiffany wants a well paying MA position, which statement is accurate regarding her search?
networking is her most effective tool in finding a position
running down all leads is her most effective tool
every CMA (AAMA) is guaranteed a well paid position
cold calling to offices that are not advertising
22
which of the following is a progressive degenerative disease of the liver?
Hepatitis A
Hepatomegaly
Cirrhosis
Hepatitis B
23
when taking a telephone message, everything BUT the following should be included:
time and date of call
full name of person leaving message
reason for call
diagnosis of the patient the message is about
24
An office operating on a wave schedule will
schedule two pts for the same apt time
have groups of patients arriving at relatively the same time
schedule pts in specific time increments
allow for walk in pts at any time
25
Which body system does the acronym PERRLA refer to?
nervous system
gastrointestinal system
respiratory system
cardiovascular system
26
a medical report that indicates that a provider made an incision from superior to inferior
frontal plane
transverse plane
horizontal plane
coronal plane
27
Which statement is accurate regarding Americans with Disabilities Act (ADA)
The ADA applies only to businesses with 15 or more employees
The ADA applies only to medical practices and health care
The ADA applies to all business
The ADA applies only to state/federal government agencies
28
If an office determines it will accept personal checks as payment, it is important to
follow truth in lending guidelines
verify policies with the practice's bank
clearly post the policy
implement use of a restrictive endorsement
29
Which of the following substances is NOT a normal component of urine?
blood
urea
water
ammonia
30
which of the following is true of HIPAA?
health care facilities should appoint a privacy officer...
hospitals are prevented from releasing homicide..
students performing internships may not access computer sys.
regulations do not apply to pts seeking care under governmen
31
What condition is characterized by an abnormal thickening and hardening of the skin?
psoriasis
acne
melanoma
scleroderma
32
You are a MA in a ambulatory care facility, an emergency situation arises, what should you do?
notify the provider
call 911
give first aid
assess the patient
33
Which type of injection is made into the fatty layer just below the skin?
intramuscular
intravenous
subcutaneous
intradermal
34
When alphabetizing and assigning units for filing order, titles are considered
as the third indexing unit
as a separate unit at the end
as the first indexing unit
as part of the last name
35
Which of the following diseases is sexually transmitted?
pelvic inflammatory disease
cervical cancer
ovarian cancer
prostatitis
36
which federal law requires employers to verify the right of employees to work in the U.S?
fair labor standards act
equal pay act
civil rights act
Immigration Reform Act
37
which of the following is NOT vital resume information?
work experience
education
date of birth
home address
38
which of the following statements about completing an employment application form is accurate?
complete the application quickly
following instructions is very important
write "see resume"
using either a pen or pencil is acceptable
39
Which governmental agency requires employers to ensure employee safety concerning exposure
OSHA
USPS
HCFA
CDC
40
All of the following statements about shock are accurate EXCEPT
the patient's blood pressure increases
there is inadequate circulation to body parts
the patient's pulse becomes rapid and weak
the MA can administer meds as ordered by the provider
41
statutes of limitation apply to everything but
murder
fraud
malfeasance
negligence
42
The sac that covers the heart is referred to as the
pericardium
epicardium
endocardium
myocardium
43
Which condition is detected with the mantoux test?
Syphilis
TB
PKU
HIV
44
Which is a critical issue regarding the use of a fax machine in a medical office
the clarity of the documents received
the time required to train personnel
compromised confidentiality due to access by unauthorized p
the speed at which the machine works
45
A medication that is ordered to be delivered in a sublingual route would be
placed in the cheek
swallowed
inserted into the rectum
placed under the tongue
46
Best practices with manual bookkeeping involve all EXCEPT
writing with red ink
writing numbers clearly
using consistent methods
double checking all math
47
which of these interviewing tips is accurate?
think carefully before answering questions
do not as questions as you may appear confused
give lengthy answers to all questions
answer questions "off the cuff"
48
The certifying board of which organization awards the CMA credential?
AMT
RMA
ABHES
AAMA
49
a medical professional who is convicted of nonfeasance would have
performed an illegal act
performed a duty outside her scope of practice
failed to perform necessary treatment
violated confidentiality
50
Which of the following would be considered a commercial form of health insurance?
blue cross/ blue shield
Medicaid
Medicare
workers' compensation
51
Advanced Beneficiary Notices must be used for pts with what type of insurance
Medicare
blue cross/blue shield
TRICARE
Medicaid
52
The MA you work with always changes the subject when you bring up topics, behavior considered?
professional
passive aggressive
assertive
passive
53
All of the following statements about Good Samaritan laws are true EXCEPT
no matter what level of training, providers must do every...
providers must act in a reasonable and prudent manner
the conditions of these laws vary in each state
these laws don't provide legal protection to on duty care...
54
Which of the following is used when there is not enough info to find a more specific code?
V codes
NEC
CC
NOS
55
Which legal principle is violated when an MA practices outside his/her training
standard of care
privacy rights
consent
public duty
56
Johnson's insurance will not pay for treatment for his asthma because he had it prior to policy
preexisting condition
exclusion
subjective condition
concurrent condition
57
Which is a major disadvantage of NOT seeking care for an illness until it becomes advanced
denial postpones the inevitable
pain management and treatment may not work as well
the family can prepare without frightening the patient
the patient does not have time to deal with death
58
Which type of manual identifies the specific methods for performing tasks?
training
procedures
policy
benefits
59
end of life palliative care is most often provided by
hospice
acute care hospitals
skilled nursing facilitites
assisted living facilities
60
Which of the following information is considered to be public domain?
a person's past drug addiction
a person's police record
a person's sexual preference
a person's HIV positive status
61
All of the following cultural influences may affect communication EXCEPT
sexual orientation
age
education
geographic location
62
The method used to clear an airway obstruction in an unconscious adult is
chest thrust
back blows
finger sweep
CPR
63
A medication that is classified as an expectorant would have what effect?
prevent coughing
dilate bronchi
decrease nausea
increase the amount of mucus being expelled
64
Which term describes a woman who has never been pregnant?
Nulligravida
Nullipara
Multigravida
Multipara
65
When preparing a check to a supplier, the MA should
reconcile the bank statement
record the payment on the correct ledger card
endorse with "for deposit only"
verify the expense has been approved
66
Which statement is accurate regarding ventricular tachycardia?
causes severe chest pain
often seen in patients using depressants
occurs in healthy people
life threatening
67
The type of immunity that is developed from being vaccinated is
naturally acquired passive immunity
artificially acquired active immunity
naturally acquired active immunity
artificially acquired passive immunity
68
Which of the following is used as a contrast medium for a radiographic lower GI exam
Air
A barium swallow
Iodine salts
A barium enema
69
provider asks you to provide a patient with samples of a new medication, you are
prescribing medication
administering medication
compounding medication
dispensing medication
70
Which of these positions is used for the treatment and examination of the back and buttocks?
dorsal recumbent
prone
supine
lithotomy
71
Pediatric medication dosages are figured based on the child's
weight
age
gender
height
72
Which scheduling system assigns two pts to the same time?
double booking
clustering
open hours
stream
73
which conditions is most frequently related to the repetitive use of a computer?
eyestrain
carpal tunnel syndrome
fatigue
lower back pain
74
Which of the following is an advantage of accepting credit cards in an ambulatory care setting?
they money is available to the practice within 1 day
credit cards eliminates having to file insurance claims
maintaining pt confidentiality is not a problem
there are no fees to be paid by the practice
75
Muscular movements that are out of conscious control ( e.g., the heart beating) are called
agonist
involuntary
voluntary
antagonist
76
What is the highest level in Maslow's hierarchy of needs?
safety needs
esteem needs
self-actualization
love needs
77
The goal of the National Health Information Network is to create a
method of communicating EMR software program options
standard for computer hardware in health care facilities
unified EMR for all health care facilities
system for exchange of health care information
78
All of the following are acceptable wrappings for autoclaving EXCEPT
paper wrapping
muslin
plastic pouches
aluminum foil
79
Parenteral medication is administered via
the mouth
the skin
an injection
inhalation
80
the most important component of the message you communicate is
perception of the person receiving the message
the vocab used
facial expression
body language
81
In managing practice finances, an adjustment would be used for
recording payment
recording charges
indicating discounts or write offs
indicating accounts turned over to collections
82
A medical assistant must NEVER
perform a venipuncture
give a medication after a direct order from the provider
imply that he or she is a nurse
perform a lab test
83
Each of the following is objective information EXCEPT
diagnosis
prescribed treatment
patient's complaint
lab data
84
A durable power of attorney document indicates
consent for surgical treatment
Do Not Resuscitate orders
what organs a pt would like to donate
who the patient would like to make decisions for him
85
Performing CPR on an infant or child, circulation is checked by assessing pulse at which point?
carotid
axial
femoral
brachial
86
the type of injection that is administered at a 90 degree angle is
inhaled
intramuscular
subcutaneous
intravenous
87
Hypodermic needles are most appropriate for what?
insulin administration
aspirations
intramuscular and subcutaneous injections
allergy injections
88
Which immunization must be available free to all health care employees?
Hep C
Hep A
Hep B
TB
89
An elevation of which blood cell count indicates the presence of inflammation in the body?
hematocrit
total hemoglobin
white blood cell differentiation
erythrocyte sedimentation rate
90
When stressed, we may exhibit all of the following EXCEPT
depression
objective thinking
anxiety
anger
91
Materials Safety Data Sheet (MSDS)
commends manufacturers
is used for training programs only
must be assembled and maintained
briefly explains the level of risk for each product
92
the congenital disorder that involves one or more vertebrae that don't close is called
muscular dystrophy
cerebral palsy
spina bifida
hydrocele
93
Which manner of dress is appropriate for an interview?
a medical assistant uniform
casual clothing
evening makeup
neat business attire
94
Which of the following is a type of bacteria?
Tinea
Protozoa
Streptococci
Scabies
95
The portion of the brain that is responsible for higher thought processes (logical thinking)
temporal lobe
frontal lobe
cerebellum
occipital lobe
96
Which of the following statements about medical asepsis hand washing is accurate?
MAs should turn the faucet on with a clean, dry paper towel
MAs should scrub up to their elbows
MAs should hold their hands upward
MAs should turn off the faucet with a used paper towel
97
The type of joint that allows for the greatest range of motion is the
suture
cartilaginous
hinge
ball and socket
98
How should a letter that requires a written receipt be mailed?
certified mail
registered mail
priority mail
first class mail
99
A chemical that is extremely flammable would be given a safety rating of
3
2
1
4
100
the most common disorder of the urinary system is
urinary tract infection
glomerulonephritis
cystitis
renal calculi
101
Which term describes false and malicious "writing" about another that constitutes defamation
slander
assault
invasion of privacy
libel
102
When reviewing a resume, the HR manger does NOT consider the applicant's
training related to the person
supplemental education
previous experience
age, sex, and race
103
Which of the following helps an MA to manage time well?
identifying priorities
asking pts to jot down their complaints in their charts
asking pts to email rather than call with questions
reading email while answering pt calls
104
Which of the following is NOT an important quality for an MA?
ability to delegate
initiative
ability to work as a team member
flexibility
105
PPE should always be used in each of the following situations EXCEPT
performing venipuncture
assisting with surgical procedures
handling or processing a urine specimen
taking vital signs
106
The provider you are working with asks you to place a bandage just proximal to the knee
just above the knee
on the back of the knee
on the front of the knee
just below the knee
107
Most managed care organizations provide a capitated payment for services. This means that
patients' premiums will never change
patients must pay excess charges out of their own pocket
they will not pay for services covered by another company
a maximum payment for services is set
108
Manually posting charges usually involves each of the following EXCEPT
HCFA 1500
day sheet
account summary
ledger card
109
Which of the following is NOT a portion of the large intestine?
cecum
ascending colon
duodenum
transverse colon
110
calls made to a patient's home in order to collect money owed to a practice are regulated by
CLIA
the fair debt collection act
the AMA
the truth in lending act
111
Type of urine sample that requires a patient to avoid eating and drinking prior to voiding is
24 hour
random
first morning
fasting
112
The yellow portion of the safety warning label indicates which of the following?
health hazard
biohazard level
chemical instability
fire hazard
113
RBRVS payment structures are based on all EXCEPT
malpractice expenses
level of work
regional charges
experience of the provider
114
Use of alcohol based hand rub is acceptable in which of the following situations?
before and after eating
following processing of microbiologic specimens
before and after using the restroom
after contact with body excretions
115
Health care workers are mandatory reporters in all BUT which following situations?
alcoholism
child abuse
elder abuse
death
116
Appropriate first aid for a pt with a case of acute frostbite would include
immersing the area in warm water
immediately raising the pt's core body temp
applying debriding necrotic tissues
warming the area by creating friction
117
which of the following tasks is NOT assigned to the HR manager?
hiring and firing personnel
creating office manuals
providing employee training
performing employee evaluations
118
licensing for health care professionals, health dept. regulations are examples of
contract law
criminal law
civil law
administrative law
119
which statement is accurate regarding a cover letter?
it should be bulleted
may be addressed "to whom it may concern"
the purpose of the cover letter is to ask for an interview
include list of references
120
Redirecting a socially unacceptable impulse into one that is socially acceptable is called
regression
sublimation
repression
denial
121
Which type of check is used most often for writing payroll checks?
certified check
voucher check
cashier's check
money order
122
A medical office that transmits info over a wireless network must ensure that
can be accessed by the appropriate insurance companies
the network meets HIPAA guidelines
allows the provider to transmit info while doing pt visits
allows staff to transmit info from home
123
A drug that increases the effect of another has which type of effect?
topical
remote
local
synergistic
124
The classification of drugs with the lowest potential of abuse is
Schedule I
Schedule III
Schedule IV
Schedule V
125
which of the following is NOT considered a part of negligence
damages
duty
direct cause
denial
126
Homeostasis refers to what?
a complete procedure
internal equilibrium
a sterile environment
rapid heart beat
127
What is the role of a computer firewall?
limits potential damage from viruses
protects the computer in the event of a fire
does not allow outside computers access to your computer
allows outside access to an office comp but not to databases
128
when seeking employment, a person who has job experience should use:
a complete resume
a chronological resume
a functional resume
an information mapping resume
129
What is the primary purpose of managed care plans?
to provide comprehensive heath care at a reasonable cost
to provide acute care only
to allow patients to manage their own care plans
to control patients' access to providers
130
E codes in the ICD book are used to identify
morphology
wellness related procedures
accidents
cardiovascular diseases
131
Which term describes a reason why a medication should NOT be administered?
potentiation
side effect
contraindications
cross tolerance
132
A medication that increases the amount of urine excreted by the body would be classified as
vasopressor
diuretic
antiemetic
muscle relaxant
133
The certifying board of which organization awards the RMA credential?
ABHES
CMA
AMT
AAMA
134
The component of blood that is responsible for clotting is
thrombocyte
serum
plasma
leukocyte
135
Which program provides health care coverage for low income individuals?
CHAMPVA
CHAMPUS
Medicare
Medicaid
136
Jones's insurance requires that she pay $400 before services. The $400 would be referred to as
a deductible
coinsurance
a co payment
a premium
137
Pt weighs 130lbs, convert to Kg, there is 2.2 lbs in 1 kg. How many kg does this pt weigh?
286 kg
260 kg
59.09 kg
.07 kg
138
Which infection control guidelines are used by all health care professionals for all patients?
Body substance isolation guidelines
Universal Precautions
Standard Precautions
OSHA guidelines
139
Which condition is commonly known as fainting?
vertigo
tinnitus
syncope
bruit
140
Which of the following is NOT a component of the physical examination of urine?
Color
pH
Volume
specific gravity
141
V codes in the ICD book are used to identify
neurologic diseases
morphology
accidents
wellness related procedures
142
which payroll forms must be submitted to the Social Security Administration each year?
W6
1099
W2
W4
143
How are claims managed when both parents are covered by health insurance?
the father's plan is always primary
double benefits are paid for the children
the mother's plan is always primary
claims 4 the family are paid according to the birthday rule
144
The AAMA code of ethics for MAs includes statements about each EXCEPT
honor
improving community
continuing education
supervising provider
145
What is the key to having an effective scheduling system?
accommodating the requirements of the insurance claims
customizing the system to the type of practice
accommodating pt preferences
tailoring the system to the type of practice
146
A burn that has penetrated to the bone would be considered
75%
superficial
full thickness
100%
147
The mineral that is important for the formation of bone tissue is
calcium
zinc
iron
magnesium
148
The "base" of a medical word is called the
root
prefix
suffix
combining form
149
Exposing bacterial growth to a antibiotic in order 2 determine effective treatment of infection
inoculation
culturing
taxonomy
sensitivity testing
150
Diseases caused by which type of pathogen are treated by antibiotics?
parasite
virus
fungi
bacteria
151
The type of medicare coverage that provides benefits for inpatient medical care is
Medicare E
Medicare B
Medicare A
Medicare D
152
providers' fees are generally set by each of the following EXCEPT
insurance
usual
reasonable
customary
153
What must happen when more than one policy pays on a claim?
deductible
coinsurance
co pay
coordination of benefits
154
Which of the following would NOT be considered an intentional tort?
fraud
defamation of character
assault
negligence
155
the structure that is responsible for the formation of urine is the
nephron
medulla
cortex
minor calyx
156
An individual with a blood type O positive is considered
a universal donor
a universal recipient
able to donate only to ppl with O positive blood
ineligible to donate
157
Sally new pt arrives, while copying her insurance card you notice she needs to pay 20% 4 visit
exclusion
deductible
coinsurance
co payment
158
Why are accurate medical records legally important?
they are written documentation used to prove pt care
they are needed to provide referrals
they assist in controlling health care costs
they are essential to quality pt care
159
A medication that is to be taken twice a day would be indicated as
qid
tid
bid
qd
160
a block letter style includes
centered address, signature line, and first paragraph
all components centered
centered paragraphs with all other components at the left
all components starting at the left margin
161
Which genetic disorder is characterized by mental retardation?
huntington's disease
sickle cell anemia
down syndrome
cystic fibrosis
162
which of the following tells the computer hardware what to do?
the modem
motherboard
application software
system software
163
A person who is injured on the job may be covered by
HCFA
workers' compensation
Medicaid
CHAMPUS
164
Which is NOT a step in controlling bleeding from an open wound on the arm?
disinfecting the area
wrapping the wound tightly
applying direct pressure
elevating the arm
165
A policy manual should include all of the following EXCEPT:
wage and salary scales
employment practices
evaluation schedules
insurance billing techniques
166
the truth in lending act requires
use of an independent billing service
accurate info regarding finance charges
routine billing statements
lower interest rates for medical services
167
The metric prefix which refers to one-millionth of a unit
micro
kilo
gram
meter
168
Which of the following is information about a medication that is NOT found in the PDR?
generic name
the shape of the pill
precautions
dosage and administration route
169
The standard of professional conduct for a certified medical assistant should be
determined by the state's medical practice act
based on the Hippocratic oath
outlined by the provider or employer
in keeping with the AAMA Code of Ethics
170
Which statement accurately describes ethics?
the federal legal standards established for a profession
a code of minimal acceptable behavior
a personal moral philosophy of right and wrong
the state's legal standards established for a profession
171
A person with a hypersensitivity to a bee sting may go into
seizures
cardiac arrest
anaphylactic shock
respiratory shock
172
which of the following is an important aspect of verbal communication?
gestures
body language
tone of voice
appearance
173
Which type of pathogen causes mumps, measles, and chickenpox?
Viruses
Parasites
Bacteria
Rickettsiae
174
Which of the following statements is accurate regarding vitamins?
Vitamins are needed in large quantities
vitamins are simple molecules
A, B, D, and E are fat soluble
B and C are water soluble
175
Meaningful use of health information technology is a term for
eligible patients
reimbursement purposes
rules and regulations
family coordination
176
Who is the most important member of the health care team?
the provider
the MA
the patient
the nurse
177
who discovered penicillin?
sir alexander fleming
Robert koch
Edward jenner
louis pasteur
178
The act of evaluating the urgency of a medical situation and prioritizing treatment is known as
screening
diagnosing
empathy
trauma
179
All of the following are part of a medication order EXCEPT
form of drug
route of administration
name of drug
who dispenses the medication
180
Which of the following is a characteristic of a malignant tumor?
slow growth
encapsulation
smooth borders
irregular shape
181
accounts receivable refers to
petty cash expenditures
money owed by the practice
money owed to a practice
money collected by a practice during the day
182
when performing screening, the MA must
prioritize patients' needs
schedule patients in order in which they arrive
diagnose patients' symptoms
allow patients to determine their own needs
183
the stage of grief in which patients attempt to make promises to change their situation
bargaining
denial
depression
anger
184
Consent for treatment may usually be given by
the patient's closest relative
any minor over 16
the person accompanying the patient
a legally competent patient
185
The disease of the eye that is characterized by an elevated intraocular pressure is
macular degeneration
cataract
amblyopia
glaucoma
186
which type of resume highlights one's special qualities?
functional
chronologic
concise
targeted
187
After an interview, the applicant should
promptly send a follow-up letter
telephone to say thank you
send a lavish thank you letter
telephone after 3 days to check the status of application
188
once an account has been submitted to a collection agency, the MA should
continue to send routine billing statements to the patient
send copies of billing statements to emergency contacts
discontinue sending statements to the patient
file for legal action in small claims court
189
A worker who is exposed 2 bodily fluids thru an accidental needlestick should immediately flush
with alcohol
with bleach
with water
with peroxide
190
someone who has done damage to another person or their property, what law is this under
statute
case
tort
breach of contract
191
which of the following is the best networking resource for recruiting new personal?
current employees
patients
family and friends
newspapers
192
Robby is coming down with chickenpox but does not have any symptoms yet, he is now at the
acute stage
declining stage
incubation stage
prodromal stage