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Business Ethics, Communication, Skills Flashcards | StudBud
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Business Ethics, Communication, Skills
Business Ethics, Communication, Skills
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Business Ethics, Business Communication, Business Skills 8th
Flashcards
23 cards
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Questions
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Answers
1
Way to show improper business etiquette
Body Language
Netiquette
Good manners
Speak without thinking, cursing, rude, loud
2
Ethical people are Confidential, they ______.
can not be given private information
Can keep a secret
Can not keep a secret
tell everything they know
3
Amy, must give new procedures to employees while at work, which should she use?
Report
E-mail
Letter
Memo
4
Working from home, Ann reminds employees to submit time sheets. Which communication is used?
reports
e-mail
none
letters
5
Ethical people are trustworthy, they ______
can not be trusted
do not have loyal friends
do not get extra privileges
can be relied on as honest or truthful
6
What Is Ethics?
immoral principals by which people conduct themselves
moral principles by which people conduct themselves
deceitful principles by which people conduct themselves
unethical principles of behavior
7
Why is a proper handshake important?
Gives a bad first impression
create tension and you can both stress.
can affect someone’s entire opinion of you
This is your not a chance to connect with the other person.
8
Why do we have "Ethical Computer Use Policy"?
To allow online shopping during work time
To allow personal business during work time.
To allow computer users to abuse computer time.
To have set expectations for computer user behavior.
9
Shawn is preparing his company's annual communication to the stockholders for their review.
E-Mail
Report
Memo
Letter
10
What is one example of ethical abuse and the effect in the workplace (school)?
Using computers appropriately, more computer time.
Respecting Property, allowed to borrow more often
Arriving late, receiving a tardy & being left out.
Arriving on time, staying on task.
11
Ethical people are prompt, they ________.
get side-tracked (distracted) with their friends
are not late
delay getting things done
slow
12
What is the Occupational Safety and Health Administration
Division of Department of Labor (OSHO)
Business does not have to worry about it
Does not enforce safety laws or allow worker rights
Division of the Department of Labor (OSHA)
13
Employees who act ethically build a good ____________or name for themselves.
Habit
Reputation
Routine
Control
14
Ethical people are
Dependable, they _______.
they are two-faced
do what they say they will do
are not responsible
honor nobody
15
Not a method of written
business
communication
Personal Letters
Reports
Electronic Mail (email)
Memorandums (Memos)
16
What is business etiquette?
behavior to be followed in business & corporate world
Rules for the Computer
consequences of business
Business Communication
17
Ethical people are
Able to get along with others, they ___________.
work well with children
work well with all kinds of people
only work well with people with their same hair color
only work with their own culture of people
18
Jo manages a grocery store. He must communicate with a supplier. Which form of communication?
report
memo
letter
e-mail
19
Bill's boss wants him to send a short, message about benefits to all employees in the office.
Report
Memo
E-mail
Letter
20
Ethical people respect other people and their property, they _________
treat others property as good, if not better, than their own
break rented pencils and throw them
write on (graffiti) desk, chairs, bleachers, walls, etc.
dirty, leave hand prints, trash, & disorganize things
21
What is Acceptable Use Policy (AUP) ?
(login - user name & password)
Statement of intent to shop online
Rules to follow to be provided access to Network or Internet
Policy to be unacceptable
22
Ethical people are honest, they _______
are straight forward and tell the whole truth
are deceitful
are straight forward and tell the some truth
are not sincere
23
What is
Code of Ethics?
Only Lawyers have a code of ethics
The right to do whatever a person wants to do.
A set of guidelines for maintaining ethics in the workplace
Code of unprofessional conduct