Salon Spa Business Exam

An efficient working space for each esthetician is:

A goal strategy that’s states exactly what you want to accomplish is referred to as being:

An effective strategy to encourage repeat business from a client is to:

If a client is unhappy with the service provided, this client may tell as many as how many about their dissatisfaction?

The tentative client arrives at the salon/spa with which type of budget?

Treating your client like an important, valued individual is known as:

Rhinoplasty is surgery to reshape the:

Which of the following statements describes a value add-on package?

Insurance that helps cover cost of salon/spa equipment and location in case of fire or thief is known as premise or:

A sole proprietorship is a business owned by:

The emotional buyer type bases their purchases on:

According to industry experts, how often does the average loyal client visit a salon?

Ecchymosis is the medical term for:

Which of the following business types is owned by the shareholders and formed under legal guidelines?

Which of the following statements describes what you should do if you are asked a question that seems discriminatory?

Services regulated by a cosmetology board or local laws are considered:

All the property you own is called a list of:

Which of the following actions is recommended for pricing retail products?

Workers compensation insurance is needed to protect the:

A client retention strategy in which clients reserve a future appointment before leaving the salon/spa is called:

The tax based on the profits (earnings) of a business is known as:

During a job interview it is very important to:

A brief, written account of personal, educational and professional qualifications and experiences is known as:

Setting what type of S.M.A.R.T. Goal will help you avoid procrastination?

If and esthetician leaves a salon/spa, his or her clients will frequently:

Which of the following terms is associated with injectables?

The generation that wants to know more about products/business is :

Showing up on time and ready to work is the work principle:

Passion as a work principle can be described as:

Which of the following concepts involves convincing new clients to return and hopefully become lifelong clients?

A realistic goal is one that:

Which of the following descriptions is considered a key to successful client relationships?

Business ownership in which 2 or more persons share all costs of owning, operating & maintaining the business is a:

A rental agreement is known as:

Net worth is calculated by subtracting liabilities from:

All of the following descriptions apply to an independent salon/spa EXCEPT:

For estheticians just starting out, the most common and immediate source of referrals is:

All of the costs incurred in running the salon/spa each day is referred to as:

A form of operation in which an initial purchase fee plus a monthly service charge is paid to a parent corporation is a:

When team members have each others backs it’s an example of a: