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Strategies related to quality Flashcards | StudBud
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Strategies related to quality
Strategies related to quality
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Flashcards
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Questions
8
Answers
1
Which of the following best matches meets this simple phrase, the “check and reject principle”?
Just in time quality
Quality control
Total quality management
Quality assurance
2
An increased level of quality most closely leads to
Increased productivity
Increased inventory costs
Increased sales
Increased assets
3
The best description of the term “quality” in Operations Management is
An item that gives added status to the consumer
A good or service that fully meets customer expectations
A highly luxurious item that is worth a lot of money
The goods that have the best packaging
4
The logo (ISO) International Organisation for Standardisation is most commonly associated with
Quality assurance
Quality control
Just in time
Total quality management
5
A commitment to excellence where employees are involved in the continuous pursuit of quality.
Total quality management
Quality control
Quality assurance
Just in time quality
6
When an external organisation assesses the business against predetermined standards
Just in time quality
Quality assurance
Quality control
Total quality management
7
Which of the following is another word for continuous improvement?
Kaizan
Zero defects
Kanban
Just in time
8
Which of the following is more commonly a reactive process rather than a proactive one?
Quality control
Total quality management
Quality assurance
Learning organisation
