Milady Chapter 2 Life Skills

Professionals who practice active listening and have both non-verbal and verbal skills, are effective at _____.

A combination of understanding, empathy, compassion, responsiveness and acceptance can best be described as _____.

What are three habits mentioned in your text that can keep you from maintaining peak performance?

The moral principals by which we live and work are known as _____.

If studying or other activities become overwhelming, focus on _____.

What term refers to having a talent, as well as possessing unlimited inner resources of ideas and solutions.

Developing & applying life skills help build a foundation for a successful career in salons. Which is most important

_____ means to order tasks on a to-do list from most important to least important.

Competent services; being honest, courteous & sincere; client confidentiality, continuing education, & accurate info are

_____ is based on inner strength and begins with trusting your ability to achieve set goals.

What symptom of a faulty organization results from scheduling too many tasks at a time & then putting them off?

_____ is the process of fulfilling one's potential over the period of a lifetime.

Despite what emotion a person feels, _____ & _____ skills will help people move to the next level in their career.

Which term refers to the identification of long-term and short-term goals?

What is a success strategy that can turn your image of a dream job into a successful salon?

_____ is the conscious act of planning your life with daily, monthly & yearly goals instead of just letting them happen.

_____ is the unhealthy compulsion to do things perfectly due to the fear of taking risks and making mistakes.

_____, also known as tact, is the ability to deliver truthful, even sometimes critical or difficult, messages kindly.

Being on time, starting the first client as soon as he or she arrives, and staying on schedule are good examples of real

Which action is the best example of a long-term goal?

How can a licensed cosmetologist best keep abreast of new tends, techniques, products, and information?

What are three active problem-solving words that should be utilized when building a positive vocabulary?

What are the 4 primary aspects of ethical professionals, as mentioned in your text?

Which action is the best example of a short-term goal?

One essential part of any business plan is a _____ which establishes the purpose and values of an institution.

_____ unblocks the creative mind and allows for the exploration of new ideas and solutions.