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Business Management Unit 1 Flashcards | StudBud
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Business Management Unit 1
Business Management Unit 1
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Unit 1 review
Flashcards
38 cards
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Questions
38
Answers
1
How much people believe what you say and are willing to follow you depends on your
Emotional intelligence
Self-confidence
Credibility
Responsibility
2
If a leader wants people to believe what s/he says and follow him/her, s/he must demonstrate
The ability to share a vision
Decisiveness
Competence
Self-awareness
3
Operations managers must work closely with managers and employees in
Competitive businesses
All other parts of the businesss
Foreign markets
The marketing department only
4
Which operations activity is also referred to as procurement?
Inventory control
Purchasing
Quality control
Logistics
5
Maintenance and repairs is an operations activity that includes
Financial analysis
Custodial work
Production planning
Quality inspection
6
A leader should be an expert at his/her job. Thisdemonstrates the leadership characteristic of
ability to share a vision.
flexibility.
emotional intelligence.
business knowledge.
7
Which of the following is an example of one of a business's inputs:
Goods
Products
Services
Employees
8
Operations managers have two main goals in mind-efficiency (keeping costs low) and
Productivity (keeping the business running fast)
Reputation (keeping up the business's good name)
Legality (keeping the business in good standing with the law
Effectiveness (keeping customers satisfied)
9
Sara shows that she is a high achiever by taking _____ risks and avoiding _____ risks:
High;realistic
Moderate;high
Unrealistic;moderate
High;moderate
10
Juan wants to be the top salesperson in his company this year. What standard has he set?
Demonstrating leadership
Past performance
Outperforming others
Trying something new
11
Which of the following is a true statement about leadership
Anyone can be a leader leaders are typically poor managers
Leadership cannot be studied and practiced
Leaders are typically poor managers
Leaders are born, not made
12
Which of the following is a behavior of an achievement oriented leader:
Setting easy goals
Allowing followers to take moderate risks
Withholding feedback
Not allowing followers to take responsibility
13
Keeping the end goal in mind refers to which standard of excellence?
Trying something new
Results
Improvement
Competition
14
Leadership is important when things are going well for a business because
Leaders determine the next step for the organization
Team members usually embrace change
Employees become discouraged in times of crisis
People don't need role models
15
Which of the following leadership characteristicswould be too difficult to fake:
Self-confidence
Credibility
Integrity
Passionfor work and people
16
Human capital refers to
How much we can work
The value of our knowledge about a specific topic
Our own potential for leadership
The sum of our knowledge, skills, health, and values
17
Achievement-oriented people often want to
Let others win
Be told what to do
Do things more efficiently
Keep things the same
18
Which of the following is a sign of high achievement orientation:
Poor-work quality
A lack of competitiveness
An entrepreneurial spirit
Impatience
19
Achievement orientation has a close relationship with _____ skills.
Technology
Writing
Leadership
Physical
20
Because operations managers control so much of a business's money, they must focus on
Hiring the best employees.
Generating publicity.
Keeping costs low.
Creating effective advertising campaigns.
21
Complying with environmental laws is part of which operations activity?
Logistics
Safety and security
Inventory control
Purchasing
22
The foundation of the operations function is
Quality control
Production planning
Purchasing
Maintenance and repairs
23
Leadership is especially important at the beginning of a business because
Businesses cannot afford to pay employees
Only certain types of people can be leaders
Every company must have a president
Start-up failure rates are high
24
Which of the following is a result of an achievement orientation:
Continuous improvement
Automatic raises and promotions
Less risk taking
Lower standards
25
The money it takes to keep inventory in stock is called ________ cost.
Holding
Purchasing
Production
Stockout
26
Operations activities vary depending on a business's
Name
Address
Product
Tax return
27
A willingness to learn, to change, and to takeoccasional risks all refer to a leader with
credibility.
a passion for work and people.
business knowledge.
flexibility.
28
The operations function consists mainly of activities that are performed on a __________ basis.
Yearly
Monthly
Weekly
Daily
29
A simple definition of a leader is someone who
Lives by a moral and ethics code
Has the ability to guide or direct the actions of others
Can recognize a bad situation and alert others
Is ready to take action at a moment's notice
30
Angela has achieved business success, and many other people look up to her. This makes her a(n)
Role model
Example
Leader
Hero
31
Collette wants to fill out at least five job applications this week. What standard has she set?
An objective measure
Past performance
Improvement
Outperforming others
32
Achievement oriented people rely on ______ to set the standards for their work.
Themselves
Their coworkers
Their followers
Their bosses
33
Which of the following is not a main factor in a business's site selection decision:
Media
Labor
Community
Costs
34
Deciding how to transport goods is part of which operations activity?
Safety and security
Logistics
Maintenance and repairs
Scheduling
35
Running out of inventory can result in
Lost sales
More satisfied customers
Higher productivity
Higher taxes
36
Which of the following is a characteristic of aself-confident leader?
S/He demonstrates empathy.
S/He is decisive, even in uncertain circumstances.
S/He is truly invested in the work team.
S/He has the ability to share a vision.
37
A leader with emotional intelligence is good atmanaging
money.
raw materials.
feelings.
facilities.
38
which of the following forms of technology is most useful in operations:
Computer-aided design
E-mail
Wireless internet
Smart phones
