Professional behavioral in the work place week 3

Question 1

Nonprofessional visual perception might include all except?

Accepted Answer

strong perfume of cologne

Question 2

Professional visual perception might include all except?

Accepted Answer

stress

Question 3

Patients expect professional behavior in the healthcare facility because of?

Accepted Answer

trust and confidence

Question 4

Work ethics are values based on the moral virtues of hard work and diligence of work ethic but

Accepted Answer

tardiness

Question 5

MA pays close attention to detail and seeks guidance when unsure demonstrates

Accepted Answer

responsible and honest

Question 6

medical assistants organizations include

Accepted Answer

AAMA

Question 7

which one is spelled correct

Accepted Answer

disseminate

Question 8

obviously harmful or damaging defines

Accepted Answer

detrimental

Question 9

all are true about self boundaries except

Accepted Answer

right to expect that everyone we interact with feel the same

Question 10

difficult to receive negative feedback in the work place, told we are doing wrong not upset

Accepted Answer

response to criticism

Question 11

patients perception of medical assistants in the office

Accepted Answer

all are correct

Question 12

What to remember with patient education

Accepted Answer

Be patient and cautious in your explanations

Question 13

MA constantly communicates politely and honestly recognizes the needs and rights of others

Accepted Answer

diplomatic and tactful

Question 14

task can be prioritized in three general categories

Accepted Answer

can be done that day, has to be done that day, could be done

Question 15

all can be used to manage skills of time management except

Accepted Answer

organize and review weekly "to do list" prioritize

Question 16

Behavior that shows professionalism in the workplace?

Accepted Answer

all are correct

Question 17

when you graduate what credentialing exam can you take and who offers it?

Accepted Answer

RMA/AMT

Question 18

This organization provides legal counsel to Medical Assistance across the us

Accepted Answer

AAMA

Question 19

distinguishing traits qualities or properties defines

Accepted Answer

characteristics

Question 20

Visual of an individual demonstrating professional image

Accepted Answer

all are correct

Question 21

Behavior toward others: outward manner defines

Accepted Answer

demeanor

Question 22

treat pts. with dignity, use proper grammar, positive nonverbal behaviors

Accepted Answer

courteous and respect

Question 23

attributes of professional ma display professionalism are

Accepted Answer

all are correct

Question 24

all are obstructions to professionalism except

Accepted Answer

putting aside personal problems or baggage

Question 25

A therapeutic communication technique a person responds with a feeling

Accepted Answer

reflection

Professional behavioral in the work place week 3

Questions 25

Professional behavioral in the work place week 3

Questions 25