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MIS 302 Final Exam Overview Flashcards | StudBud
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MIS 302 Final Exam Overview
MIS 302 Final Exam Overview
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1
What are the attributes of a transnational organization
None of the Above
Parent and subsidiaries work together to design procedures
Parent & subsidiaries work together on policies, procedures & logistics
Parent & subsidiaries work together on logistics for delivering products
2
A multi-channel is a B2C strategy that seeks to integrate the physical stores, the internet & mobile technologies?
False
True
3
4D Printing is a process for making a physical object from a 3-dimensional digital model.
True
False
4
What are the Components of a Decision Support System
Database, Model base & User Interface
Drill Down Features, & Digital Dashboard
5
Customization focuses on building customer relationships, & building products that meet customers' preferences
True
False
6
All of the following are criteria for using expert systems except:
The knowledge that is needed can be represented as rules or heuristics
The decision involves more than 10,000 rules
Human expertise is needed but a single expert can not tackle
Decision requires consistency and standards
7
A Data Flow diagram is a Modeling Tool used for Process Analysis & Design
True
False
8
What is Not an example of a Consumer to Business E-Commerce Transaction
Online Auction Sites
Business Uses Crowdsourcing to perform services
Answering a poll through a survey
The consumer creates online survey for a company
9
The following organization conduct business across national borders
Global & Transnational Organizations
Transnational & Multinational Organizations
Multinational & Domestic Organizations
Global, Multinational, Transnational, & International Orgs
10
What are the attributes of a Multichannel B2C Strategy?
A customer uses one channel of a business to purchase an item
Buying Channels are not connected
All of the above
Customer orders online, visits store, & store does not have order history
11
What is the activity that you should Not accomplish during the design phase of Decision-making
Define associations between the criteria and the alternatives
Choose the best course of action
Generate alternatives for meeting the criteria
Define criteria for the decision
12
Executive Information Systems typically includes "drill down" features & digital dashboards
True
False
13
Internet & Information Technologies play a Major Role in implementing Supply Chain Management Systems
False
True
14
What are the components of a Global Information System?
Knowledge acquisition facility, inference engine, explanation facility
Global Database, Information Sharing Technologies
unified database, information, data, processes
Network, Transmission technology, communication media
15
E-Commerce is buying/selling goods & services over the internet?
False
True
16
What type of conversion occurs when the old system is stopped and the new system is implemented
Phased-In-Phased-Out Conversion
Pilot Conversion
Direct Cut-over
Parallel Conversion
17
TV's that stabilize the volume based on the viewer's location in the room is using fuzzy logic capability
True
False
18
Forward chaining is a technique where the expert system starts with the goal and backtracks to find the right solution
False
True
19
What is Not a Benefit of 3D Printing
Manufacturing Lead times will be significantly reduced
Customer Demand will be met more quickly and more specifically
Produces products that can adapt to changing environmental conditions
New Designs will come to market more quickly
20
During the Intelligence Phase of Decision-making, what are the core objectives
Collect data and information about the problem
All of the above
Gather data & information to define alternatives for solving the problem
Identify what is going on in order to define the problem
21
An advanced intelligent agent has the following unique characteristics
Collaborative behavior, Humanlike Interface
Adaptability, Autonomy
Mobility & Reactivity
All of the above
22
AI technologies apply computers to areas that require knowledge, perception, & cognitive abilities
False
True
23
What are the benefits of a Global Supply Chain System
Increase Access to New Customers
Expand Sourcing Opportunities
All of the above
Extend growth opportunities in new marketplaces
24
What is Not an application for Drones within the manufacturing supply chain
Spot Areas of Insect Infestations on Farms
Last-Mile Delivery
Produce Flatpack furniture pieces such as chairs & tables
Read Inventory RFID Tags in Warehouses
25
A Conceptual Data Model is used for Process & Data Analysis
True
False
26
The Object-Oriented System Design Approach is a sequential approach that treats process & data independently
False
True
27
In the context of SDLC's phase 2, what technique(s) can be used to gather requirements?
interviews & observations
interviews & surveys
Joint Application Deveolopment(JAD)
interviews, surveys, observations & JAD
28
What are the strategic requirements for a Global Information System?
Strategic Planning Support & Management of Global Tax Risks.
Communication between headquartes and Subsidiaries
Management of short term foreign exchange risks
Global Data Access, Global Reporting
29
Voice-based E-Commerce relies on voice recognition and text-to-speech technologies?
False
True
30
Systems Development life cycle is known as "Agile"
False
True
31
A Knowledge Management System will Not help an organization
Improve Employee Retention Rates
Reduce Labor Cost
Promote Innovation by encouraging free exchange of ideas
Improve customer service by reducing response time
32
What are the unique attributes of a Collaboration System
Supports Communication, Collaboration, Coordination & Decision-Making
Provides communication, task & document management solutions
All of the above
Provides a Content Management Solution
33
What is NOT a disadvantage associated with Enterprise Resource Planning System
Compatibility Problems with Legacy Systems
High Cost
Improved Data Accuracy
Installation Difficulties
34
The major activities in B2C e-commerce are information sharing, ordering, & payment
True
False
35
What is a disadvantage associated with Cloud-based enterprise systems
Lack of customization
Increased Mobility
Increased Storage
Cost Savings
36
What is Not an example of Web marketing?
Pay per Click
SEO
micro blogging
Venmo
37
E-Marketplaces help businesses maintain a competitive edge in the supply chain by
Reducing Marketing costs
Making it possible to conduct business around the clock
All of the above
Providing chances for sellers & buyers to establish trading partnerships
38
Attributes of an International Org Structure
Operates like a multinational Corporation
Subsidiaries depend on headquarters for process and production decisions
Information Systems personnel are exchanged between locations
All of the Above
39
What are the major components of a Feasibility Study
Economic, Technical, Operational, Scheduling & Legal
Economic & Operational Feasibility
Technical & Legal Feasibility
Hardware & Software, Supplies & Equipment, Training strategy
40
Which platforms represent Social Commerce?
Group Buying Platforms - Groupon
Social Networking sites - Facebook, Twitter, &Google
Recommendation Web sites- YELP
All of the above
41
What activities are not accomplished during the SDLC's Design Phase
Develop Request for Proposals
Create Conceptual, Logical, & Physical designs
Use CASE tools to Develop Exact Design Specifications
Choose the solution that is the most realistic and provides a high pay-off
42
IT Projects fail for all of the following reasons except:
Missed Deadlines
Lack of communication among team members
Support from Top Management
Exceeding the budget
43
Augmented Intelligence replaces a decision maker's capabilities
False
True
44
What are two of the Operational Requirements for a Global Information System
Consolidated Global Reporting, Management of Global Tax Risks
Global Data Access, Consolidated Global Reporting
None of the above
Global Data Access, Management of Global Tax Risks
45
What are the core components of a CRM system
All of the above
Knowledge Management, Personalization Technology
Sales Automation, Order Processing
Marketing Automation, Customer Support
46
What are examples of e-business?
Salesforce automation
Electronic Procurement
Online shopping
All of the above
47
What are obstacles to using global information Systems
None of the above
language barriers
offshore outsourcing
Standards, Culture, Regulations, Infrastructures, Limited Technical skills
48
Supply Chain Management systems support what functions?
Product, Information & Finance Flow
Procuring, Transforming, & Distributing Finished Products
49
What Technologies support E-Commerce?
E-Payment, Smart Cards, E-Cash, e-check, Digital Wallet, & Pay Pal
Ad Impression, Banner Ads
Electronic Payment Systems, Web/Mobile Marketing, & SEO
QR Codes, In-Game mobile marketing
50
Everyone customer Accepts E-commerce Technologies.
False
True
51
The SDLC Model might Not be appropriate in the following situations
User's Needs keep changing
Lack of Specifications
All of the above
Input-Output process cannot be identified completely
52
The architecture of a Transnational Org. requires a higher level of standardization & uniformity for global efficiency
True
False
53
Identify one approach to examine e-commerce and its role in the business world?
Human Resource Management
Value Chain
Organizational Infrastructure
Technological Development
54
Attributes of a Multinational Organizational Structure
Financial Management is the parent company's responsibility
All of the above
Marketing is Decentralized
Production & Sales are Decentralized
55
What task(s) do not take place during the Implementation Phase of the SDLC
Coding, Testing & Developing Security Measures and Recovery Plans
Submitting Requests for Proposals & Requests for Information
Monitors system's performance and collects performance data
Training Employees, Designing system's physical Lay-Out
56
During the Implementation Phase, the team configures the system & procures needed components
False
True
57
What activities do not occur during the planning phase of the SDLC
Choose the solution that is the most realistic
Formation of Task Force
Conduct Feasibility Study
Define the Organizational Problem
58
A model base component of a DSS includes mathematical and statistical models for analyzing information
True
False
59
During the requirements gathering phase, a project team should
Send system specifications to all task force members for approval
Understand the Main problem & Define the Project's Scope
Determine what the new system should do & Determine what data is needed
All of the above
60
All of the following are among the important factors in designing a management support system except:
Support from the top
Objectives and benefits clearly articulated
Response Time is Slow
Lines of Communication are Open
61
A Global Organizational Structure is called a "Franchiser"
True
False
62
Approximately 60% of Internet Access is through Mobile devices?
True
False
63
What is NOT an E-Commerce Advantage?
Gathering more info about customers
Reducing administrative cost
Creating better relationships with suppliers, customers & business partners
Security & Privacy Issues
64
Which company uses Business-to-Consumer E-Commerce?
Amazon
All of the above
Barnes & Noble
Overstock
65
An ERP is an
integrated
system that collects/processes data, & manages resources, information & functions
True
False
66
Knowledge Management System can track how often an employee participates in knowledge sharing interactions
False
True
67
Pair Programming concentrates on user involvement and continuous interaction between users & designers
True
False
68
What are examples of Government -to- Government E-Commerce?
Disaster Assistance & Crisis Response
E-Training
License Applications & Renewals
Tax filing & Payments
69
Global Supply Chain Systems will Not face legal issues related to privacy & transborder data flow
True
False
70
What technology does E-Commerce use to acknowledge products?
Online catalogs
Email, web sites & Electronic Data Interchange (EDI)
Web sites
emails
71
Social Commerce is a subset of e-commerce
True
False
72
A Proof-of-Concept Prototype is used to sell a proposed system to users or management by showcasing features.
False
True
73
What is NOT a component of an Expert System
Model Base
Knowledge Base
Knowledge Acquisition Facility
Explanation Facility
74
A Structured System Analysis & Design(SSAD) Approach completes analysis before beginning the system's design
True
False
75
Artificial Neural Networks can be used to predict Bankruptcy
False
True
76
In a Global Structure, subsidiaries are autonomous and do not rely on headquarters for processes
True
False
77
What is Not a tool/process associated with Agile
Focuses on Incremental Development
Agile guidelines addressed in the Agile Alliance Manifesto
Emphasis on Team Coding
Uses Scrum & Kanban framework
78
What are unique attributes of a Geographic Information System
Can be used for Education Planning, Urban Planning, Insurance, & Marketing
All of the above
Captures, stores, processes, and displays geographic information
Mainly used in government & Utility companies
79
What is Not an advantage of Omni Channel
Complex processes, Everyone needs to be on same page
Increases Revenue
Improves Brand Recognition
Improves Customer Satisfaction
80
Robotic Process Automation offers all of the following advantages except
Increasing Cost
Increased employee productivity
Improved Accuracy & Quality
Increased customer satisfaction
81
What is Not a development tool for creating Prototypes
Visual Basic
GUI Design Studio
Designer Vista
JAD
82
What are the most widely used business models in E-Commerce?
Merchant, Brokerage, Advertising, Mixed, Infomediary, & subscription
Merchant, Advertising, & Subscription
Mixed & Advertising
Merchant & Brokerage model
83
Intelligent Agents can be grouped into the following categories except
Fuzzy Logic
Monitoring & Surveillance
Shopping & Information
Personal
84
Electronic Data Interchange enables business partners to send and receive information on business trasactions
False
True
85
Goals of a Customer Relationship Management System are to: Manage organizational resources, information & functions
True
False
86
The integration of CRM, IoT, Social media & Analytics has enabled CRMs to
Personalize messaging to customers based on Analytics
All of the above
Interact with customers through social Media
Target customers with customized contents
87
Which B2B E-commerce occurs most often?
Buyer-Side Marketplace
Third-Party Exchange Marketplace
Trading Partner Agreements
Seller-Side Marketplace
88
M-Commerce is based on the Wireless Application Protocol?
False
True