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HCE CMAA - Variety Questions Flashcards | StudBud
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HCE CMAA - Variety Questions
HCE CMAA - Variety Questions
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1
A patient's weight, blood pressure, height & temp would be recorded in the subjective portion of the chart note.
False
True
2
Medicare requires the patient to sign this form, acknowledging services may not be covered.
Assignment of Benefits
Explanation of Benefits
Advance Beneficiary Notice
Advanced Directives
3
What is the medical term for too much fat in the blood?
Hyperlipidemia
Hypertension
Hyperthermia
Hyperthyroidism
4
Copayments are expected at the time of service.
False
True
5
Patients who aren't scheduled for a specific time, but told to come in at intermittent times, is what type of booking?
Cluster/categorization
Modified wave
Open booking/tidalwave
Wave
6
What is a closed file?
Patient who hasn't been seen in 6 months.
Patient who hasn't been seen in 3 months.
Patient with an outstanding balance.
Patient who has moved, terminated care, or is deceased.
7
If a patient calls the office and you need to place them on hold, you must wait for the patient to verify they can hold.
True
False
8
osteo means
eye
bone
ear
muscle
9
Hippocrates is known as the
father of medicine.
founder of medical terminology.
first official doctor of medicine.
mythological medical character.
10
If a patient has crohn's disease what type of specialist should they see?
Endocrinologist
Oncologist
Gastroenterologist
Gynecologist
11
What type of a specialist would treat a patient who needs a hip replacement?
Endocrinologist
General surgeon
Orthopedic surgeon
Dermatologist
12
Are medical offices permitted to charge for "no-shows"?
True
False
13
Strategies for preventing no-shows include all of the following except
automated call routing
verifying the insurance
confirmation calls
appointment cards
14
If the physician/provider gets called away from the office due to an emergency, you should first
call the physician/provider and ask how they'd like you to proceed.
wait until the patient arrives and notify them of the emergency.
reschedule the patients who are currently in the waiting room.
start calling all of the remaining patients for the day to reschedule them.
15
The amount of time a physician/provider spends with a patient plays a role in the amount an insurance company pays?
False
True
16
The telephone should be answered within how many rings?
3
1
4
2
17
In the event a patient isn't able to communicate for themselves, what form should they have completed?
Notice of Privacy Practices
Advanced Beneficiary Notice
Release of Information
Advanced Directive
18
What is covered under the Notice of Privacy Practices document?
Advance Beneficiary Notice (ABN)
Treatment, payment, and operations (TPO)
Assignment of Benefits (AOB)
Healthcare Common Procedure Coding System (HCPC)
19
What type of Medicare covers prescriptions?
Medicare Part A
Medicare Part D
Medicare Part C
Medicare Part B
20
When an established patient comes in for an appointment we need to
have a new HIPAA form signed at each appointment.
have them complete new paperwork at every appointment.
verbally verify that their demographic information is still the same.
photocopy their picture ID and insurance card at each appointment.
21
The lowest level of consent is
Surgical consent
Verbal consent
Implied consent
Informed consent
22
When calling to confirm future appointments you should leave what on the machine?
The address and location of the office.
How much time to set aside for the appointment.
The name of the doctors office.
The reason for the appointment.
23
If a patient calls the office & asks to speak to the physician/provider regarding their bill, you should
Have the patient call their insurance company since all plans differ.
Interrupt the physician/provider to speak with the patient.
Tell the patient that the physician/provider will return their call.
Pull the patient's chart to see if it's a question you can help resolve.
24
Once you've paid ____ your insurance covers 100% of the charges?
Maximum out of pocket
Copayment
Deductible
Premium
25
Which type of mail is best to use if you're mailing something of value?
First class mail
Registered mail
Priority mail
Certified mail
26
If a patient needs to be discharged from the practice what type of mail do we use to send the dismissal letter?
First class
Priority
Certified
Registered
27
What test would a physician order to measure the electrical activity of the heart?
EEG
ECG/EKG
CT Scan
MRI
28
The abbreviation gtt means
every third time
drops
after meals
before meals
29
The abbreviation prn means
by mouth
nothing by mouth
under the tongue
as needed
30
Medicaid is the same as Obama care.
False
True
31
The abbreviation qhs means
every 4 hours
every night
every hour
every other day
32
The Patient's Bill of Rights was created in what year?
1992
1996
1998
1997
33
If two parents are married and carry insurance for their child, how is the primary insurance determined?
The parent who has the lowest copayment.
The parent who has had their insurance plan the longest.
The parent most likely to take the child to medical appointments.
The parent who has the first birthday in a calendar year.
34
What section of the chart would we find out if a patient drinks alcohol?
Personal and medical history
Social history
Family history
Surgical history
35
Medical terminology is a combination of
Prefixes, root words, & suffixes
Prefixes & root words
Root words & suffixes
Prefixes & suffixes
36
HIPAA stands for
Health Information Portability and Accountability Act
Health Information Privacy and Accountability Act
Health Insurance Privacy and Accountability Act
Health Insurance Portability and Accountability Act
37
What type of doctor specializes in the treatment of diabetes?
Endocrinologist
Cardiologist
Ophthalmologist
Pulmonologist
38
If two patients are scheduled at 10am and one patient is scheduled at 10:30 what type of scheduling is this?
Stream/time specific booking
Cluster/categorization booking
Wave booking
Modified wave booking
39
A request for payment is
A daysheet
An EOB
A statement
A copayment
40
Booking a number of patients who have specific needs together at the same time of day is what type of scheduling?
Modified wave
Cluster/categorization
Double booking
Wave
41
A grid with time slots blocked out when the physician/provider is unavailable or the office is closed is called a
matrix
schedule
document
template
42
Scheduling two patients at the same time to see the same physician/provider is referred to as what type of booking?
Cluster/categorization
Double-booking
Stream/time specific
Modified wave
43
If you're on the phone and a new patient arrives for their appointment, you should
Complete the phone call & let the back office know the patient has arrived.
Ask the caller to please hold for a moment.
Acknowledge the patient and complete the phone call.
Hand the new patient a clipboard with paperwork to complete.
44
If a patient made an appointment six months in advance, when should we call to remind them of their appointment?
Two weeks before.
One week before.
One day before.
Two weeks before and again, one day before.
45
If a patient is diagnosed with bronchitis where would that be noted in the SOAP charting format?
Plan
Assessment
Subjective
Objective
46
If a patient needs to come in for fasting lab work, we should try to schedule them
right after their lunch break
at the first available appointment regardless of the time
first thing in the morning
last appointment of the day
47
If a patient has a CVA they need to see what kind of specialist
Neurologist
Cardiologist
Radiologist
Pulmonologist
48
The abbreviation bid means
by mouth twice daily
twice daily
three times daily
by mouth
49
A patient scheduled for surgery notifies you that they forgot to stop taking their aspirin as instructed, you should
note it in their chart, but keep the scheduled surgery time
check with the physician/provider to see if the surgery can proceed
reschedule their surgery for another day
immediately cancel their surgery
50
The RBRVS system provides national uniform payments after adjustments across all practices throughout the country.
True
False
