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Testing 1 advanced Flashcards | StudBud
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Testing 1 advanced
Testing 1 advanced
30 terms
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30 cards
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Practice quiz
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Questions
30
Answers
1
All the following topics are considered controversial for discussion with the client EXCEPT
Skin care needs
Politics
Personal problems
Religion
2
A goal you know you can complete because someone did it before is considered
Timely
Achievable
Measureable
Specific
3
What percentage of the total salon/spa expenses generally represent compensation for the salon/spa owner
45%
75%
25%
10%
4
Preserving through difficult times is an example of
Respect
Commitment
Etiquette
Integrity
5
Which type of insurance protects the salon/ spa owner from financial loss due to employees negligence
Malpractice
Premise
Product liability
Unemployment
6
Which of the following time periods identifies the consideration for a long term goal
6 months
1 year
5 years
3 months
7
Pareto principle is called the
80/20 rule
90/10 rule
50/50 rule
60/40 rule
8
An efficient working space for each esthetician is
50-75 soft
Over 300 soft
200-300 soft
120-150 soft
9
Which of the following terms refers to all money owed
Assets
Financial status
Liabilities
Net worth
10
No show clients can be handled with all the following strategies EXCEPT
Making reminder calls ahead of time
Informing client of cancellation policy
Offering available appointment times
Never discussing the missed appointment
11
A goal you believe can be accomplished represents which of the following S.M.A.R.T goals
Timely
Realistic
Measureable
Specific
12
Paraphrasing to summarize the meaning of what has been communicated is known as
Staying focused
Using tact
Reflective learning
Using discretion
13
Practicing good manners in the workplace is referred to as
Reflective listening
Professional etiquette
Flexing
Conflict resolution
14
As soon as you notice a discussion is getting off track, you should
Talk louder
Bring it back to the main issue
Try harder to make your point
Remain silent
15
Renting or leasing a workstation from building owner would represent which of the following situations
Partnership
Independent contractors
Corporation
Sole proprietorship
16
Setting what type of S.M.A.R.T goal will help you avoid procrastination
Specific
Measureable
Timely
Achievable
17
Not making assumptions about people based on appearances, reflects the use of
Etiquette
Integrity
Respect
Commitment
18
Which of the following business types is owed by the shareholder and formed under legal guidelines
Corporation
Franchise
Sole proprietorship
Partnership
19
Details of a short term goal might include the following examples EXCEPT
Avoid alternate plans
Create a set of objectives and tasks
Identify resources
Create a budget plan
20
Adjusting your behavior to ensure your messages are being understood, & adapting ur approach, is referred to as
Respecting
Reflecting
Flexing
Interacting
21
Workers compensation insurance is needed to protect the
Customers
Salon/spa
Corporation
Employee
22
If a person matches their actions with their words! It’s an example of
Commitment
Respect
Etiquette
Integrity
23
All the following actions describe how to create a plan to achieve your goals EXCEPT
Create a set of objectives and tasks
Create a budget plan
Identify resources
Avoid alternate plans
24
Net worth is calculated by subtracting liabilities from
Net worth
Financial status
Student loans
Assets
25
Tracking your progress is accomplished in which S.M.A.R.T goals
Timely
Specific
Achievable
Measureable
26
The scheduling concern of a client arriving early can be addressed by
Avoiding offering reading material
Welcoming client with cool dismissiveness
Letting clients get their own beverage
Telling client how long before the service will begin
27
To be granted future loans, it is important to pay on time and avoid
Insurance
Compensation
Taxes
Default
28
The type of business ownership in which two or more persons share all costs
Sole proprietorship
Partnership
Franchise
Corporation
29
Which statement below represents a specific goal
I will most likely get a job somewhere close to where I might live
I will get a job
I will very easily get a job
I will get an entry-level position in a reputable salon after graduation
30
Details of the following periods identifies considerations for a short term goal?
6 months
3 months
5 years
1 years