Enter quiz title…

What determines the letter style used in a physician’s office?

Function keys search for a page number or word or phrase in the text and allow optional reading

Email attachments should never be sent with office email.

Even though HIPAA does not directly address email in its standards, both the privacy and security rules apply.

The line “cc: Dr. Robert Smith” is an example of a(n)

If mail to the physician marked “Personal and Confidential” is opened by mistake, how should it be handled?

Fax communication can be used

When moving sections of text in a letter using a word processor, the following text-editing feature should be used:

A piece of mail may be considered suspicious if it

All of the following are capitalized except:

Metered mail must be deposited:

Speech or voice recognition software

Identification initials

Using priority mail flat-rate boxes:

CC stands for chief complaint

15. The job of a medical transcriptionist:

What software program option would you use to view an entire page of a document before printing?

In the complimentary close:

Informal complementary closings may be used with email.

Which type of office memorandum gives brief instructions?

What device could use to arouse the reader’s interest in the first paragraph of a letter you are writing?

The forever stamp:

What are the typical default settings for right and left margins?

Informal salutations may be used with email.

Electronic typewriters are obsolete and no longer used in any office setting.

With the use of the Internet, sending First Class letters and other documents using standard mail delivery has increased

Stamps may be ordered by mail, phone, or online.

Just like the first impression of a book is determined by its cover, a letter’s first impression is made:

Never forward e-mail chain letters.

Pronouns are recommended in the composition of all emails.

Which notation is used to indicate that separate material is attached?

When proof of delivery is needed, such as for collection purposes, which service is used?

When addressing an envelope for optical character recognition,

To justify means to:

The date line is typically placed:

Two styles of punctuation used for letters are

In an office, OC stands for Orange County

Which of the following is an afterthought that appears after the last line of a letter?

Any misspelled word makes a letter unmailable.

When a service is contracted to perform medical transcription off-site, it is known as

Transcription needs in the physician’s office will be based on the following factors:

If a letter is marked “Personal” or “Confidential,” you should open it immediately.

Select the correct statement regarding the salutation.

Another name for first-class mail is parcel post.

To make a photocopy, the original material is placed face up on the photocopier’s glass surface.

Select the correct statement regarding email and the Health Insurance Portability and Accountability Act.

Data on your computers hard drive can be duplicated and transferred to other data storing media, such as:

Which type of memorandum states policy or judgment on a specific topic?

What flaws would make a letter unmailable?

When speech-recognition software is used to generate documents, the transcriptionist takes on the role of an editor.

Memory function store spelling word lists and frequently used phrases

Which of the following is often used to save time in creating a document by including a pre-set format?

E-mail often serves as a substitute for interoffice memos.

When sending mail to a foreign country, the last address line should include which information in capital letters?

Dx stands for "dosage"

In an office, adm stands for admit

A signed authorization form is not needed when sending medical records via fax.

Select the correct statement regarding the fax machine.

Basic standards for every medical communication include:

It is all right to forward chain letters via office email as long as it is done quickly.

Letters, cards, flats, bills, statements, and small parcels are typically sent by:

The modified block letter style has all lines aligned at the left margin.

When the medical assistant reads correspondence and underlines or highlights important words and phrases, it's called:

There are times when only professionally typed correspondence on business letterhead can convey the desired message

In an office, pos. stands for position

Select the correct spelling for the following commonly misspelled word.

If the photocopy machine is excessively warm or making strange noises, you should:

Ideas that are informally exchanged among individuals and departments within an organization or business are written on:

The inside address on a letter is usually the address of the sender.

Tool features flag misspelled words and misused phrases while keying or scanning a stored document before printing

A well-written letter will conclude

Priority mail usually reaches its destination in:

A Return Receipt form:

When using fax transmission, it is advisable to call the recipient before sending a lengthy document.

E-mail signature lines should contain

A thesaurus lists:

A secure messaging service allows email to be encrypted.

Domestic registered mail can be insured for a value up to:

Select the correct statement regarding the body of a letter.

In the ZIP + 4 code, the four-digit add-on number is important because it identifies:

It is safest to assume that all e-mail messages are

Which is an advantage of using a postage meter?

It is recommended that you check your email box at work every hour.

When a colon or comma is used after the complimentary close, it is referred to as:

Directional keys perform tabulation, delete, and search operations

Which part of a letter contains the message to be conveyed to the recipient?