Business Management Chapter 5

What include the desire for recognition and respect from others?

Which of the following is not a way managers can increase profits?

Effective work teams have all the following characteristics except

What is the difference between current performance and the standard?

What is the need to grow emotionally and intellectually, to be creative, and achieve potential?

What type of standard describes expected consistency in production or performance?

What is not effective way for manager to implement change?

What is the provision of goods or services to a customer with an agreement for future payment?

What are things required to sustain life?

What is a group of individuals who cooperate to achieve a common goal?

What involves directing the major activities of a business to achieve its goals?

Who described motivation in terms of a hierarchy of needs?

What are factors that increase job satisfaction?

Who conducted studies to identify what satisfied and dissatisfied employees in their work?

Developed motivation theory that states people influenced by achievement, affiliation, or power

What are the ongoing activities of a business?

Employees are more likely to support what they

An example of an intrinsic motivation factor is:

What is the predetermined cost of performing an operations or producing a good or service?

The final step managers take in the controlling process is:

What standard establishes the expected amount of work to be completed?

Who believed that people are influenced most strongly by three needs?

What are efforts to increase the effectiveness and efficiency of business operations?

People with what need take responsibility for work, set goals, and want immediate feedback?"

People with what need want to influence and control others and be responsible for activities?

People with what need are concerned about relationships and work to get along well and fit in?

What include the need to interact with others, to have friends, and to love and be loved?

What are factors that influences the actions taken by an individual to accomplish a goal?

The best credit policy for a company is to

What type of standard is the established amount of time needed to complete an activity?

The first step in the controlling process is

Job factors that dissatisfy when absent but do not contribute to satisfaction when present.

A production manager who specifies the minimum number of units to be produced is establishing a

What is not an action a manager should take if performance is not meeting standards?

What involve making sure you and those you care about are safe and free from harm?

What equals income minus costs?

Inventory method whereby companies maintain small inventories and obtain materials just in time

The materials and products a business has on hand for in production and available for sale?

The persons who described motivation in terms of a hierarchy of needs is