Understanding Business LO 1-3 to 1-8 Review

The trend toward saving energy and producing products that cause less harm to the environment

According to the book, which two things do customers want?

Which industries have lost money due to war and terrorism?

How can frontline workers be empowered in the workplace? Check all correct answers.

According to the book, what are some example of e-commerce transactions?

The obtaining of individuals' personal information, such as credit card numbers, for illegal purposes

What does the capitalist system rely on according to the book? Check all correct answers.

Giving frontline workers the responsibility and freedom to respond quickly to customer requests.

The movement of the temperature of the planet up or down over time

Phones, copiers, computers, medical imaging devices, PDAs, and other software that make business processes easier

The amount of output you generate given the amount of input (e.g., hours worked).

According to the book, which industries are the fastest growing in the US today? Check all correct answers.

The buying and selling of goods over the internet.

The surrounding factors which either help or hinder the development of business.

Free trade among the nations of the world

How can a government encourage economic growth? Check all correct answers.

Which demographic groups are increasing in America? Check all correct answers

An electronic storage file where information is kept; it can store vast amounts of information about consumers.

The statistical study of the human population with regard to its size, density, age, race, gender, and others

Qualified employees who work for a company on a temporary basis