stud
bud
Sign up
Log in
Home
Library
Explore
SAT
More
Cosmetology State board & State Law Flashcards | StudBud
Explore
/
Cosmetology State board & State Law
Cosmetology State board & State Law
78 terms
·
StudBud Administration
·
96 plays
Flashcards
78 cards
F
Practice quiz
P
Host live
L
Questions
78
Answers
1
You must complete ___ grade to apply for your license.
10th grade
11th grade
12th grade
9th grade
2
How many hours do you need to finish cosmetology school:
1200
900
1250
300
3
an organized system to track all business transactions and expenses
record keeping
salon operation
record communication
business operation
4
shampoo and conditioner your guest purchases to maintain their style at-home
manufacturer supplies
sevice supplies
retail supplies
janitorial supplies
5
the money a typical guest spends on services and products during their salon visit determines:
average ticket
tip
spending ticket
retail ticket
6
scheduling your guests next appointment while they are still at your station
hard selling
in-the-chair rebooking
consultation rebooking
soft selling
7
a policy purchased to protect from risk of loss
taxes
lease
partnership
insurance
8
What is the fine for employing an unlicensed individual.
$50
$300
$100
$500
9
Which word was deleted by amendment?
beauty industry
cosmetologist
beautification
cosmetician
10
You must be ___ years old to apply for your license.
17
18
16
15
11
Licenses must be displayed in __
a frame and shown when asked
an inconspicious place
a conspicious place
the front of the salon
12
It is legal to booth rent a chair in the state of PA.
True
False
13
identify the open-ended question
"are you getting a manicure?"
"would you like some coffee?"
"explain your normal haircare routine"
"is the water temperature too hot?"
14
You must be of ____ to apply for your license.
good hygiene
good ethical stance
good moral character
good attendance
15
keeping and using a cancellation list, and the perception it creates for your guests, is an example of
irrelevant service
up-selling service
value-added service
appointment service
16
You must complete your hours within ___ consecutive years.
6
1
3
4
17
describing your recommendations in a clear, detailed way so that your guest understands your vision is a form of
non-verbal communication
none of the above
verbal communication
body language
18
to set, monitor, and achieve a personal or organizational desired end point within a specific time frame
appointment
schedule
ethics
goal
19
Gaining new guests through word-of-mouth recommendation
guest up-selling
guest referral
guest rebooking
guest retention
20
all people in the cosmetology field wear bright, vibrant hair color. this is an example of a/an
stereotype
experiment
fact
reality
21
A person 35 years of age or over, or a veteran desiring to take the state board exam is not required to have completed__
10th grade
cosmetology school
1250 hours
an online application
22
your personal assessment of self-worth is your
non-verbal communication
stress
verbal communication
self-esteem
23
what is an arrangement in which two or more parties agree to share all costs, profits, & responsibilities of a business
booth rental
corporation ownership
individual
partnership
24
budgeting, employee management , inventory and purchasing are necessary skills in
stylist performance
stylist skills
salon operation
salon service
25
How many hours do you need in order to sit and take the state board test?
1200 hours
1250 hours
300 hours
900 hours
26
what communication sued body gestures and eye movement to send and receive information
non-verbal
active
none of the above
verbal
27
an individual who has total responsibility for all profits and losses of business
corporation
partner
joint owner
sole proprietor
28
important skill that affects your retention, referrals & rebooking is your ability to control impressions & experience
guest stylist cycle
guest Maintenace cycle
guest growth cycle
guest service cycle
29
the moral standards that guide a persons conduct
attitude
self-esteem
self-worth
ethics
30
A cosmetology teacher needs an additional ___ hours, must be at least 18 years old, and completed 12th grade.
2000
100
500
1000
31
the movement and position of your body is a communication skill
active listening
body language
poor attitude
verbal communication
32
paraphrasing uses your
eyes to read your guests body language
expertise to up-sell a service
words to summarize what you heard
hands to perform a service
33
picture pf your best wok, awards or certificates displayed professionally in an album or electronic folder
resume
profile
job description
portfolio
34
finding solutions to your guests concerns & develop a mental picture of your guests expectation is determined during the
retailing
consultation
service
greeting
35
marketing can include which type of communication
visual
verbal
written
all of the above
36
You need to have __ hours for a nail technician license
500
300
200
1250
37
If you received hours solely through an apprenticeship program in a licensed salon you must complete ___ hours.
1250
900
2000
1000
38
A night school student must not be enrolled in school for a period less than ___ months.
8
9
12
15
39
showering, brushing your teeth and shampooing your hair are all examples of personal
ethics
hygiene
growth
esteem
40
a document that provides details of your work history, education and qualifications for a position
cover letter
job discription
portfolio
resume
41
the steps you take to ensure your guest always leaves with a positive impression
negative impression
organized impression
impression management
positive impression
42
form of ownership by a group of people that requires the highest level of legal consideration & organized by a lawyer
corporation
joint
partnership
individual
43
What is the passing grade for the cosmetology state board exam?
100%
90%
50%
75%
44
connecting with potential guests in a social setting is
networking
retailing communication
non-verbal
retention
45
Cosmetology law was enacted...
May 3, 1933
Dec 1, 1934
Sept 3, 1934
Jan 1, 1933
46
being respectful of others, ethical and honorable are traits of
impression
assertiveness management
communication
professionalism
47
Each salon must display the phone number for State Board for customers to report a complaint.
False
True
48
Infecting any person with any contagious or infectious disease by carelessness or negligence shall
fined up to $300/imprionsed 3 months
be placed on an unpaid leave
have their license revoked
fined over $300/imprisoned 3 months
49
a doc. the employer provides that specifies info about a job, including the qualifications or skills needed for the job
cover letter
resume
job description
job application
50
You must have completed a ___ grade education or equivalent to start cosmetology school.
12th
8th
10th
11th
51
___ is when a stylist rent space in an existing establishment and has the ability to independently generate revenue
partnership
salon rental
corporation
booth rental
52
supplies used in daily salon operations:
consumption
inventory
management
stocked
53
what is a strategy to use so that or guest returns within a specified time for their next service
networking
retailing
referral
rebooking
54
Knowingly practicing with a contagious or infectious disease is a ____ fine.
$100
$500
$300
$50
55
You need to have __ hours for an esthetician license.
300
500
1250
200
56
agreement between you & an employer stating if you decide to leave the salon you will not work another salon w/in a mile
written
verbal
text
single
57
individuals hired and compensated by a company to provide service
personnel
guests
all of the above
customers
58
Once you receive 300 hours you can:
work on the public
move to level 2 of cosmetology
take NOCTI
sit for the state board exam
59
If you have a cosmetology license you can still work as a nail technician or an esthetician.
True
False
60
If for some reason you fail the test you have ______ to retake and pass the test.
9 months
30 days
1 year
6 months
61
Cosmetology licenses expire:
Jan 1, Biannually
Jan 31, Biannually
Jan 31, Semiannually
Jan 1, Semiannually
62
You need to have __ hours for a natural hair braiding license.
500
200
300
1250
63
running late, deadlines, or personal issues can be demanding situations that can cause
stress
relief
comfort
passion
64
A board shall consist of how many members?
10
12
11
13
65
____ is using verbal and non-verbal cues to show you are interested in the converstaion
active listening
evaluative listening
pretend listening
partial listening
66
Schools may only charge clients for reasonable cost of materials.
True
False
67
Temporary licenses are good for __ months.
1
9
infinity
12
68
The following is NOT a limited license:
cosmetology license
natural hair braiding license
nail technician license
esthetician license
69
A _____ is required when seeking financial assistance to open your salon
credit plan
resume
business plan
business referral
70
How many students per cosmetology teacher is allowed?
20
35
30
25
71
an image or trademark that represents you or your business
networking
all the above
impression
a brand
72
marketing to your desired demographic
appreciation market
target- market
value market
awareness marketing
73
the benefits of guest retention can include growth of paycheck, job security, and
developing guest loyalty
reducing guest return
building marketing promotions
lowering average ticket price
74
A day school student must not be enrolled in school for a period less than ___ months.
12
6
8
24
75
a ___ should include the guests name & contact information along with the original requested time & date of appointment
appointment list
cancellation list
stylist list
request list
76
recommending that your guest adds some highlights and/or lowlights to their existing hair color, is know as
up-selling
guest referral
guest request
average ticket
77
certain regulatory agencies and taxing laws require that you maintain correct
stylist records
business records
color records
guest records
78
Percentage of total dollars you receive from service and retail products sold is :
hourly
expenses
commission
retail