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SQA HFT Consumer Protection Flashcards | StudBud
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SQA HFT Consumer Protection
SQA HFT Consumer Protection
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Questions
23
Answers
1
FSS has a website which gives information of local restaurant hygiene ratings
True
False
2
John wants to buy a new fridge. Which organisation should he go to for advice?
Environmental Health Department
Food Standards Scotland
Which?
Trading Standards
3
The Food Safety Act 1990 was introduced following growing public concerns over an increase in food related scares
False
True
4
If the item you buy is not the same as advertised. Which organisation should you go to?
Environmental Health Department
Trading Standards
Food Standards Scotland
Which?
5
How do trading standards protect consumer rights?
To ensure traders are not falsely describing their products or services
To ensure food labelling is accurate
By checking accurate weighing and measuring of food products and drinks
By ensuring products are accurately described in adverts or descriptions
6
Which of these areas is NOT on the remit of Environmental Health?
Public Health
Waste Management
Building Standards
Food Safety
7
If you purchased a product that had not been accurately weighed, the CAB would refer you to Trading Standards?
False
True
8
FSS is an independent government department responsible for food safety and hygiene across Scotland
True
False
9
What are your rights as a consumer?
That products and services must be good value
That products and services must be for for purpose
That products and services must be of a satisfactory quality
That products and services must be as described
10
The CAB provides free, independent and confidential advice to anyone
False
True
11
Trading standards is a private body which looks after the interests of consumers and traders
False
True
12
What types of advertising do the ASA deal with?
All of the above
Radio, TV, internet, cinema adverts
Posters, leaflets, brochures and direct mail
Magazine and newspaper adverts
13
How does Which? protect the consumer?
They test products, appliances, food services
They publish their findings in a magazines and on www.which.co.uk
By offering information & advice to allow consumers to make informed choice
The carry out investigations such as comparing supermarkets
14
Which? is a goverment department that works to make things better for the consumer
False
True
15
Which of the following does FSS NOT do to protect the consumers?
Provides consumer information about food safety in the home and eating out
Creates national campaigns such as "pink chicken" giving advice about BBQs
Carry out manufacturing safety checks following consumer complaints
Works with manufacturers to help them produce & sell safe food
16
After suffering from food poisoning after eating a sandwich from a local cafe. Which organisation should you go to?
Food Standards Scotland
Environmental Health Department
Which?
Trading Standards
17
How does the ASA protect consumers' interests?
Monitors food advertisements
Investigates complaints
It takes action against misleading, harmful or offensive advertisments
Monitors consumer purchases
18
FSS informs consumers of food crime such as foods not labelled correctly or those which have been tampered with
True
False
19
The ASA is an independent watchdog that regulates the content of advertisements.
False
True
20
Which of these areas is NOT a power of Environmental Health?
EHOs can serve improvement notices to premises not complying with the law
EHOs have powers of arrest if owners of the premises are uncooperative
EHOs can sieze unsafe of dangerous goods
EHOs investigate reported cases of food poisoning
21
Which if the following does FSS do to protect the consumers?
Provides guidance to manufacturers on food labelling
All of the responses
Produces leaflets on food labelling
Produces interactive e-resources on food labelling for consumers & schools
22
If you had a problem with a restaurant's food hygiene the CAB would refer you to the ASA?
False
True
23
Karen's son has hyperactivity caused by food additives. Which organisation should she go to for more information?
Environmental Health Department
Which?
Trading Standards
Food Standards Scotland
