Professional email behavior is to…

Have the subject clearly describe the email in a few words

Use the high importance (!) marker for all emails

When an immediate action from the recipient is expected

When should I use the BCC field?

To avoid making email addresses know to all the recipients

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M@il Etiquette Quiz Quiz

13 termsStudBud Administration76 plays

We are sure you might have taken a look at the educational mailers and videos from LS DNA on email writing. The material would have definitely helped you in your day-to-day written communication. It is time to test your writing skills. Keep you mobile with data handy

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Questions 13

Answers

1
It is unprofessional to…
Use SMS language in emails
Include an official signature at the end of your email
Use business language in emails all the time
Use emoticons appropriately
2
When writing an email, your paragraphs should be _______.
Short
Long
Always indented
In big fonts making them easier to read
3
Why is it important to write a good subject line for your marketing email?
To get people to open the email
To avoid being marked as spam
All of the above
To make a good first impression
4
The Earth is...
Flat
Spheroid
Rectangle
Square
5
You should always return an email as soon as possible
May be
No
Not Sure
Yes
6
What is the most important thing I should do with every e-mail?
Have a nice greeting: Hi, Hello, etc.
Have a proper sign off: Thank you, Sincerely, etc.
Make sure the Subject: field is short, concise and accurate
All of the above
7
Humpty dumpty sat on a?
Wall
Fence
Mat
Chair
8
1+1=?
0
1
11
2
9
The tone of a professional email message should be
Casual
‘Yo, dude! Whassup?’
Formal
Conversational
10
Professional email behavior is to…
Write an elaborate and a decorative subject line
Not write a subject line
Write the subject line in ALL CAPS
Have the subject clearly describe the email in a few words
11
Good written business communication is
Positive
All of the above
Accurate
Professional
12
Use the high importance (!) marker for all emails
Always by default
Never
When an immediate action from the recipient is expected
To get attention
13
When should I use the BCC field?
To avoid making email addresses know to all the recipients
When you want the ones in the BCC field to take action
For an immediate response from everyone on the email.
When you do not want the recipients to read the email

M@il Etiquette Quiz Quiz Flashcards | StudBud

M@il Etiquette Quiz Quiz

13 termsStudBud Administration76 plays

Flashcards13 cardsFPractice quizPHost liveL

Questions 13

Answers

1
It is unprofessional to…
Use SMS language in emails
Include an official signature at the end of your email
Use business language in emails all the time
Use emoticons appropriately
2
When writing an email, your paragraphs should be _______.
Short
Long
Always indented
In big fonts making them easier to read
3
Why is it important to write a good subject line for your marketing email?
To get people to open the email
To avoid being marked as spam
All of the above
To make a good first impression
4
The Earth is...
Flat
Spheroid
Rectangle
Square
5
You should always return an email as soon as possible
May be
No
Not Sure
Yes
6
What is the most important thing I should do with every e-mail?
Have a nice greeting: Hi, Hello, etc.
Have a proper sign off: Thank you, Sincerely, etc.
Make sure the Subject: field is short, concise and accurate
All of the above
7
Humpty dumpty sat on a?
Wall
Fence
Mat
Chair
8
1+1=?
0
1
11
2
9
The tone of a professional email message should be
Casual
‘Yo, dude! Whassup?’
Formal
Conversational
10
Professional email behavior is to…
Write an elaborate and a decorative subject line
Not write a subject line
Write the subject line in ALL CAPS
Have the subject clearly describe the email in a few words
11
Good written business communication is
Positive
All of the above
Accurate
Professional
12
Use the high importance (!) marker for all emails
Always by default
Never
When an immediate action from the recipient is expected
To get attention
13
When should I use the BCC field?
To avoid making email addresses know to all the recipients
When you want the ones in the BCC field to take action
For an immediate response from everyone on the email.
When you do not want the recipients to read the email