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Duplicate of Medical Assisting Exit Exam
Duplicate of Medical Assisting Exit Exam
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Medical assisting exit exam from Carrington Phoenix North
Flashcards
192 cards
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Practice quiz
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Questions
192
Answers
1
which of the following is NOT considered a part of negligence
denial
direct cause
duty
damages
2
The method used to clear an airway obstruction in an unconscious adult is
CPR
finger sweep
back blows
chest thrust
3
Which statement accurately describes ethics?
a personal moral philosophy of right and wrong
the state's legal standards established for a profession
a code of minimal acceptable behavior
the federal legal standards established for a profession
4
What is the highest level in Maslow's hierarchy of needs?
safety needs
self-actualization
love needs
esteem needs
5
Which of the following statements is accurate regarding vitamins?
Vitamins are needed in large quantities
A, B, D, and E are fat soluble
vitamins are simple molecules
B and C are water soluble
6
a medical professional who is convicted of nonfeasance would have
performed an illegal act
performed a duty outside her scope of practice
violated confidentiality
failed to perform necessary treatment
7
A burn that has penetrated to the bone would be considered
full thickness
100%
superficial
75%
8
A person who is injured on the job may be covered by
HCFA
CHAMPUS
workers' compensation
Medicaid
9
Meaningful use of health information technology is a term for
family coordination
rules and regulations
reimbursement purposes
eligible patients
10
Which body system does the acronym PERRLA refer to?
respiratory system
cardiovascular system
gastrointestinal system
nervous system
11
Which type of manual identifies the specific methods for performing tasks?
policy
training
procedures
benefits
12
A medication that is ordered to be delivered in a sublingual route would be
swallowed
placed under the tongue
placed in the cheek
inserted into the rectum
13
What condition is characterized by an abnormal thickening and hardening of the skin?
melanoma
scleroderma
psoriasis
acne
14
which of the following is a progressive degenerative disease of the liver?
Hepatomegaly
Cirrhosis
Hepatitis B
Hepatitis A
15
when performing screening, the MA must
prioritize patients' needs
allow patients to determine their own needs
diagnose patients' symptoms
schedule patients in order in which they arrive
16
Which of the following is a type of bacteria?
Streptococci
Protozoa
Scabies
Tinea
17
when taking a telephone message, everything BUT the following should be included:
full name of person leaving message
reason for call
time and date of call
diagnosis of the patient the message is about
18
All of the following are part of a medication order EXCEPT
who dispenses the medication
route of administration
form of drug
name of drug
19
All of the following statements about Good Samaritan laws are true EXCEPT
providers must act in a reasonable and prudent manner
these laws don't provide legal protection to on duty care...
the conditions of these laws vary in each state
no matter what level of training, providers must do every...
20
The classification of drugs with the lowest potential of abuse is
Schedule I
Schedule V
Schedule III
Schedule IV
21
What is the key to having an effective scheduling system?
tailoring the system to the type of practice
customizing the system to the type of practice
accommodating pt preferences
accommodating the requirements of the insurance claims
22
Which condition is detected with the mantoux test?
Syphilis
PKU
TB
HIV
23
which of the following is NOT vital resume information?
home address
work experience
date of birth
education
24
The certifying board of which organization awards the CMA credential?
AAMA
ABHES
RMA
AMT
25
source oriented medical records are organized by the
professionals who have documented in the record
location of a patient's medical record
treatment methods being used
nature of a patient's complaint
26
When the medical office wins in small claims court, the money is collected from the pt by
the probate court
the patient's insurance company
the bailiff
the medical office
27
Which governmental agency requires employers to ensure employee safety concerning exposure
USPS
OSHA
HCFA
CDC
28
Which type of check is used most often for writing payroll checks?
cashier's check
money order
certified check
voucher check
29
A prescription that indicates a medication should be administered "OD" would go where?
left eye
right eye
right ear
left ear
30
Which scheduling system assigns two pts to the same time?
clustering
stream
double booking
open hours
31
The metric prefix which refers to one-millionth of a unit
gram
meter
kilo
micro
32
Which term describes a reason why a medication should NOT be administered?
potentiation
contraindications
side effect
cross tolerance
33
All of the following are acceptable wrappings for autoclaving EXCEPT
aluminum foil
paper wrapping
plastic pouches
muslin
34
How often must the CMA (AAMA) credential be renewed?
every three years
biannually
every five years
annually
35
Sally new pt arrives, while copying her insurance card you notice she needs to pay 20% 4 visit
co payment
exclusion
coinsurance
deductible
36
The component of blood that is responsible for clotting is
serum
leukocyte
thrombocyte
plasma
37
RBRVS payment structures are based on all EXCEPT
malpractice expenses
experience of the provider
level of work
regional charges
38
Which of the following is NOT a component of the physical examination of urine?
Volume
specific gravity
pH
Color
39
The standard of professional conduct for a certified medical assistant should be
determined by the state's medical practice act
based on the Hippocratic oath
outlined by the provider or employer
in keeping with the AAMA Code of Ethics
40
A chemical that is extremely flammable would be given a safety rating of
3
4
2
1
41
Which term describes an infection of the middle ear?
Otalgia
Otorrhagia
Otitis media
Otitis externa
42
Which of the following helps an MA to manage time well?
identifying priorities
reading email while answering pt calls
asking pts to jot down their complaints in their charts
asking pts to email rather than call with questions
43
Which type of injection is made into the fatty layer just below the skin?
intradermal
subcutaneous
intravenous
intramuscular
44
When preparing a check to a supplier, the MA should
record the payment on the correct ledger card
reconcile the bank statement
verify the expense has been approved
endorse with "for deposit only"
45
end of life palliative care is most often provided by
skilled nursing facilitites
assisted living facilities
hospice
acute care hospitals
46
Most managed care organizations provide a capitated payment for services. This means that
they will not pay for services covered by another company
patients must pay excess charges out of their own pocket
patients' premiums will never change
a maximum payment for services is set
47
A patient who is undergoing a surgical procedure signs a consent. this refers to as
expressed contract
implied contract
tort contract
breach of contract
48
Ticker files are helpful in
scheduling the provider's time
providing reminders for routine medical appts.
sending billing notices
processing payroll
49
Why are accurate medical records legally important?
they assist in controlling health care costs
they are written documentation used to prove pt care
they are needed to provide referrals
they are essential to quality pt care
50
Which program provides health care coverage for low income individuals?
CHAMPUS
Medicare
CHAMPVA
Medicaid
51
If an office determines it will accept personal checks as payment, it is important to
clearly post the policy
verify policies with the practice's bank
follow truth in lending guidelines
implement use of a restrictive endorsement
52
The mineral that is important for the formation of bone tissue is
zinc
calcium
iron
magnesium
53
Which is NOT a step in controlling bleeding from an open wound on the arm?
elevating the arm
disinfecting the area
applying direct pressure
wrapping the wound tightly
54
which statement is accurate regarding a cover letter?
the purpose of the cover letter is to ask for an interview
include list of references
it should be bulleted
may be addressed "to whom it may concern"
55
Which of the following is used as a contrast medium for a radiographic lower GI exam
Air
Iodine salts
A barium swallow
A barium enema
56
The provider you are working with asks you to place a bandage just proximal to the knee
on the back of the knee
just above the knee
just below the knee
on the front of the knee
57
Which term describes a woman who has never been pregnant?
Multipara
Nullipara
Multigravida
Nulligravida
58
Robby is coming down with chickenpox but does not have any symptoms yet, he is now at the
incubation stage
declining stage
prodromal stage
acute stage
59
After an interview, the applicant should
send a lavish thank you letter
telephone to say thank you
telephone after 3 days to check the status of application
promptly send a follow-up letter
60
What is the role of a computer firewall?
limits potential damage from viruses
does not allow outside computers access to your computer
allows outside access to an office comp but not to databases
protects the computer in the event of a fire
61
Redirecting a socially unacceptable impulse into one that is socially acceptable is called
regression
sublimation
denial
repression
62
Which statement is accurate regarding Americans with Disabilities Act (ADA)
The ADA applies only to state/federal government agencies
The ADA applies to all business
The ADA applies only to businesses with 15 or more employees
The ADA applies only to medical practices and health care
63
You are a MA in a ambulatory care facility, an emergency situation arises, what should you do?
notify the provider
give first aid
assess the patient
call 911
64
a medical report that indicates that a provider made an incision from superior to inferior
transverse plane
frontal plane
coronal plane
horizontal plane
65
casts found in urine are formed from
lipids
calcium
carbohydrates
proteins
66
V codes in the ICD book are used to identify
morphology
accidents
wellness related procedures
neurologic diseases
67
statutes of limitation apply to everything but
murder
fraud
negligence
malfeasance
68
A drug that increases the effect of another has which type of effect?
local
remote
topical
synergistic
69
Parenteral medication is administered via
inhalation
the skin
the mouth
an injection
70
Tiffany wants a well paying MA position, which statement is accurate regarding her search?
networking is her most effective tool in finding a position
running down all leads is her most effective tool
cold calling to offices that are not advertising
every CMA (AAMA) is guaranteed a well paid position
71
which of the following is true of HIPAA?
hospitals are prevented from releasing homicide..
students performing internships may not access computer sys.
health care facilities should appoint a privacy officer...
regulations do not apply to pts seeking care under governmen
72
Which is a major disadvantage of NOT seeking care for an illness until it becomes advanced
the patient does not have time to deal with death
denial postpones the inevitable
the family can prepare without frightening the patient
pain management and treatment may not work as well
73
Which genetic disorder is characterized by mental retardation?
cystic fibrosis
sickle cell anemia
down syndrome
huntington's disease
74
Which of the following is NOT 1 of the 6 rights of medication administration?
provider
route
drug
dose
75
Which of the following is NOT an OSHA requirement for housekeeping in a medical setting?
sharps containers stored in an upright condition
double bagged soiled linens
biohazard waste collected in impermeable red containers
alcohol based hand rub available at all times
76
The goal of the National Health Information Network is to create a
standard for computer hardware in health care facilities
system for exchange of health care information
method of communicating EMR software program options
unified EMR for all health care facilities
77
A worker who is exposed 2 bodily fluids thru an accidental needlestick should immediately flush
with alcohol
with peroxide
with water
with bleach
78
What must happen when more than one policy pays on a claim?
deductible
coinsurance
coordination of benefits
co pay
79
Type of urine sample that requires a patient to avoid eating and drinking prior to voiding is
fasting
random
24 hour
first morning
80
Use of alcohol based hand rub is acceptable in which of the following situations?
following processing of microbiologic specimens
before and after using the restroom
before and after eating
after contact with body excretions
81
when scheduling an outpatient procedure, each of the following should be completed EXCEPT
precertifying the admission
obtaining necessary preauthorizations
making arrangements with the facility
notifying the pt of the arrangements
82
which payroll forms must be submitted to the Social Security Administration each year?
W6
W4
W2
1099
83
Which condition is commonly known as fainting?
syncope
vertigo
bruit
tinnitus
84
a block letter style includes
all components starting at the left margin
all components centered
centered paragraphs with all other components at the left
centered address, signature line, and first paragraph
85
The AAMA code of ethics for MAs includes statements about each EXCEPT
honor
continuing education
supervising provider
improving community
86
How should a letter that requires a written receipt be mailed?
certified mail
registered mail
first class mail
priority mail
87
The certifying board of which organization awards the RMA credential?
AMT
ABHES
CMA
AAMA
88
Which statement is accurate regarding ventricular tachycardia?
often seen in patients using depressants
occurs in healthy people
causes severe chest pain
life threatening
89
The "base" of a medical word is called the
prefix
combining form
suffix
root
90
Hypodermic needles are most appropriate for what?
allergy injections
aspirations
insulin administration
intramuscular and subcutaneous injections
91
Which type of pathogen causes mumps, measles, and chickenpox?
Viruses
Parasites
Rickettsiae
Bacteria
92
The type of immunity that is developed from being vaccinated is
artificially acquired passive immunity
artificially acquired active immunity
naturally acquired passive immunity
naturally acquired active immunity
93
What is the purpose of the certification credential for MAs?
indicates an MA's professional and technical competence
required for graduation
guarantees a job
meets state licensure requirements
94
An individual with a blood type O positive is considered
a universal donor
ineligible to donate
a universal recipient
able to donate only to ppl with O positive blood
95
The portion of the brain that is responsible for higher thought processes (logical thinking)
temporal lobe
cerebellum
frontal lobe
occipital lobe
96
Pt weighs 130lbs, convert to Kg, there is 2.2 lbs in 1 kg. How many kg does this pt weigh?
286 kg
260 kg
59.09 kg
.07 kg
97
Which is a critical issue regarding the use of a fax machine in a medical office
the time required to train personnel
the clarity of the documents received
the speed at which the machine works
compromised confidentiality due to access by unauthorized p
98
who discovered penicillin?
Edward jenner
louis pasteur
sir alexander fleming
Robert koch
99
Which of the following would be considered a commercial form of health insurance?
Medicaid
blue cross/ blue shield
workers' compensation
Medicare
100
An elevation of which blood cell count indicates the presence of inflammation in the body?
erythrocyte sedimentation rate
total hemoglobin
white blood cell differentiation
hematocrit
101
Which of the following is NOT an important quality for an MA?
ability to delegate
ability to work as a team member
initiative
flexibility
102
In order to accurately locate an ICD code, which section of the book would you use first?
appendix
Volume II
Volume III
Volume I
103
Each of the following is objective information EXCEPT
lab data
prescribed treatment
patient's complaint
diagnosis
104
Homeostasis refers to what?
rapid heart beat
a sterile environment
internal equilibrium
a complete procedure
105
the most important component of the message you communicate is
perception of the person receiving the message
body language
the vocab used
facial expression
106
Which of the following is an advantage of accepting credit cards in an ambulatory care setting?
there are no fees to be paid by the practice
they money is available to the practice within 1 day
credit cards eliminates having to file insurance claims
maintaining pt confidentiality is not a problem
107
In managing practice finances, an adjustment would be used for
indicating discounts or write offs
recording payment
indicating accounts turned over to collections
recording charges
108
which of the following is the best networking resource for recruiting new personal?
patients
family and friends
current employees
newspapers
109
Which of the following would NOT be considered an intentional tort?
negligence
defamation of character
assault
fraud
110
provider asks you to provide a patient with samples of a new medication, you are
dispensing medication
compounding medication
administering medication
prescribing medication
111
Who is the most important member of the health care team?
the patient
the nurse
the MA
the provider
112
accounts receivable refers to
money collected by a practice during the day
money owed to a practice
money owed by the practice
petty cash expenditures
113
The yellow portion of the safety warning label indicates which of the following?
health hazard
fire hazard
biohazard level
chemical instability
114
color coding medical records assists with each of the following EXCEPT
increasing efficiency with filing
removing inactive files
identifying a patient's diagnosis
increasing the ability to identify filing errors
115
which of the following statements about completing an employment application form is accurate?
following instructions is very important
write "see resume"
using either a pen or pencil is acceptable
complete the application quickly
116
Which of the following is a characteristic of a malignant tumor?
slow growth
encapsulation
irregular shape
smooth borders
117
when seeking employment, a person who has job experience should use:
an information mapping resume
a chronological resume
a complete resume
a functional resume
118
An X-ray study that is shot from the back of the person toward the front
transverse
lateral
AP
PA
119
which type of resume highlights one's special qualities?
targeted
concise
functional
chronologic
120
Muscular movements that are out of conscious control ( e.g., the heart beating) are called
voluntary
antagonist
agonist
involuntary
121
Advanced Beneficiary Notices must be used for pts with what type of insurance
Medicaid
TRICARE
Medicare
blue cross/blue shield
122
When stressed, we may exhibit all of the following EXCEPT
depression
objective thinking
anxiety
anger
123
which of these interviewing tips is accurate?
answer questions "off the cuff"
do not as questions as you may appear confused
think carefully before answering questions
give lengthy answers to all questions
124
Which manner of dress is appropriate for an interview?
neat business attire
casual clothing
a medical assistant uniform
evening makeup
125
The sac that covers the heart is referred to as the
epicardium
endocardium
pericardium
myocardium
126
which of the following tasks is NOT assigned to the HR manager?
hiring and firing personnel
providing employee training
performing employee evaluations
creating office manuals
127
Which of the following diseases is sexually transmitted?
pelvic inflammatory disease
ovarian cancer
prostatitis
cervical cancer
128
The MA you work with always changes the subject when you bring up topics, behavior considered?
professional
assertive
passive aggressive
passive
129
A medication that is to be taken twice a day would be indicated as
bid
qid
qd
tid
130
Which of the following is NOT a portion of the large intestine?
ascending colon
cecum
duodenum
transverse colon
131
the truth in lending act requires
lower interest rates for medical services
routine billing statements
use of an independent billing service
accurate info regarding finance charges
132
Which of the following are used in conjunction with CPT codes?
E codes
injury codes
Modifiers
V codes
133
Health care workers are mandatory reporters in all BUT which following situations?
elder abuse
alcoholism
death
child abuse
134
A medication that increases the amount of urine excreted by the body would be classified as
vasopressor
antiemetic
muscle relaxant
diuretic
135
Consent for treatment may usually be given by
the person accompanying the patient
the patient's closest relative
a legally competent patient
any minor over 16
136
someone who has done damage to another person or their property, what law is this under
case
statute
tort
breach of contract
137
which of the following tells the computer hardware what to do?
the modem
motherboard
application software
system software
138
Which of the following statements about medical asepsis hand washing is accurate?
MAs should turn off the faucet with a used paper towel
MAs should hold their hands upward
MAs should scrub up to their elbows
MAs should turn the faucet on with a clean, dry paper towel
139
once an account has been submitted to a collection agency, the MA should
discontinue sending statements to the patient
continue to send routine billing statements to the patient
file for legal action in small claims court
send copies of billing statements to emergency contacts
140
Manually posting charges usually involves each of the following EXCEPT
day sheet
HCFA 1500
account summary
ledger card
141
which conditions is most frequently related to the repetitive use of a computer?
carpal tunnel syndrome
lower back pain
fatigue
eyestrain
142
All of the following statements about shock are accurate EXCEPT
the MA can administer meds as ordered by the provider
there is inadequate circulation to body parts
the patient's blood pressure increases
the patient's pulse becomes rapid and weak
143
Appropriate treatment for an acute sprain or strain would include all BUT which
ice
rest
range of motion
elevation
144
What is the primary purpose of managed care plans?
to provide acute care only
to provide comprehensive heath care at a reasonable cost
to control patients' access to providers
to allow patients to manage their own care plans
145
Which immunization must be available free to all health care employees?
Hep B
TB
Hep A
Hep C
146
the structure that is responsible for the formation of urine is the
cortex
medulla
nephron
minor calyx
147
Pediatric medication dosages are figured based on the child's
weight
gender
age
height
148
which of the following is an important aspect of verbal communication?
tone of voice
body language
appearance
gestures
149
When reviewing a resume, the HR manger does NOT consider the applicant's
age, sex, and race
previous experience
training related to the person
supplemental education
150
Performing CPR on an infant or child, circulation is checked by assessing pulse at which point?
axial
brachial
femoral
carotid
151
Exposing bacterial growth to a antibiotic in order 2 determine effective treatment of infection
culturing
sensitivity testing
inoculation
taxonomy
152
Which legal principle is violated when an MA practices outside his/her training
public duty
standard of care
privacy rights
consent
153
the stage of grief in which patients attempt to make promises to change their situation
anger
bargaining
depression
denial
154
Materials Safety Data Sheet (MSDS)
must be assembled and maintained
commends manufacturers
is used for training programs only
briefly explains the level of risk for each product
155
PPE should always be used in each of the following situations EXCEPT
assisting with surgical procedures
performing venipuncture
taking vital signs
handling or processing a urine specimen
156
Which of the following information is considered to be public domain?
a person's HIV positive status
a person's past drug addiction
a person's sexual preference
a person's police record
157
which federal law requires employers to verify the right of employees to work in the U.S?
equal pay act
Immigration Reform Act
fair labor standards act
civil rights act
158
How are claims managed when both parents are covered by health insurance?
the mother's plan is always primary
double benefits are paid for the children
claims 4 the family are paid according to the birthday rule
the father's plan is always primary
159
the type of injection that is administered at a 90 degree angle is
intramuscular
intravenous
inhaled
subcutaneous
160
Which infection control guidelines are used by all health care professionals for all patients?
Universal Precautions
OSHA guidelines
Body substance isolation guidelines
Standard Precautions
161
Johnson's insurance will not pay for treatment for his asthma because he had it prior to policy
concurrent condition
preexisting condition
exclusion
subjective condition
162
When alphabetizing and assigning units for filing order, titles are considered
as part of the last name
as a separate unit at the end
as the first indexing unit
as the third indexing unit
163
Which of the following substances is NOT a normal component of urine?
ammonia
water
urea
blood
164
A medical assistant must NEVER
imply that he or she is a nurse
give a medication after a direct order from the provider
perform a venipuncture
perform a lab test
165
A durable power of attorney document indicates
consent for surgical treatment
what organs a pt would like to donate
who the patient would like to make decisions for him
Do Not Resuscitate orders
166
Jones's insurance requires that she pay $400 before services. The $400 would be referred to as
a premium
a deductible
a co payment
coinsurance
167
Which term describes false and malicious "writing" about another that constitutes defamation
invasion of privacy
slander
assault
libel
168
the most common disorder of the urinary system is
glomerulonephritis
cystitis
renal calculi
urinary tract infection
169
providers' fees are generally set by each of the following EXCEPT
customary
insurance
reasonable
usual
170
the congenital disorder that involves one or more vertebrae that don't close is called
cerebral palsy
spina bifida
muscular dystrophy
hydrocele
171
A medical office that transmits info over a wireless network must ensure that
can be accessed by the appropriate insurance companies
allows the provider to transmit info while doing pt visits
the network meets HIPAA guidelines
allows staff to transmit info from home
172
The disease of the eye that is characterized by an elevated intraocular pressure is
amblyopia
cataract
glaucoma
macular degeneration
173
Best practices with manual bookkeeping involve all EXCEPT
using consistent methods
double checking all math
writing numbers clearly
writing with red ink
174
The act of evaluating the urgency of a medical situation and prioritizing treatment is known as
screening
diagnosing
trauma
empathy
175
A policy manual should include all of the following EXCEPT:
insurance billing techniques
employment practices
evaluation schedules
wage and salary scales
176
A person with a hypersensitivity to a bee sting may go into
anaphylactic shock
respiratory shock
cardiac arrest
seizures
177
Which type of nutrient contains the most calories per gram?
carbohydrate
fat
Vitamin
protein
178
Diseases caused by which type of pathogen are treated by antibiotics?
bacteria
parasite
fungi
virus
179
All of the following cultural influences may affect communication EXCEPT
education
geographic location
age
sexual orientation
180
The type of joint that allows for the greatest range of motion is the
ball and socket
suture
hinge
cartilaginous
181
Which of the following is information about a medication that is NOT found in the PDR?
generic name
precautions
dosage and administration route
the shape of the pill
182
E codes in the ICD book are used to identify
morphology
wellness related procedures
accidents
cardiovascular diseases
183
An office operating on a wave schedule will
allow for walk in pts at any time
have groups of patients arriving at relatively the same time
schedule pts in specific time increments
schedule two pts for the same apt time
184
licensing for health care professionals, health dept. regulations are examples of
civil law
contract law
administrative law
criminal law
185
In order to track inventory in an office, the most appropriate type of software to use would be
spreadsheet
word processing
EMR
billing
186
Which of the following is used when there is not enough info to find a more specific code?
V codes
NEC
NOS
CC
187
Which of these positions is used for the treatment and examination of the back and buttocks?
lithotomy
supine
prone
dorsal recumbent
188
A medication that is classified as an expectorant would have what effect?
prevent coughing
dilate bronchi
increase the amount of mucus being expelled
decrease nausea
189
Appropriate first aid for a pt with a case of acute frostbite would include
warming the area by creating friction
immediately raising the pt's core body temp
applying debriding necrotic tissues
immersing the area in warm water
190
The type of medicare coverage that provides benefits for inpatient medical care is
Medicare E
Medicare A
Medicare B
Medicare D
191
calls made to a patient's home in order to collect money owed to a practice are regulated by
the truth in lending act
the fair debt collection act
the AMA
CLIA
192
Which term means difficulty breathing?
Apnea
Dyspnea
bradypnea
eupnea
