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DECA Principles (Holiday Special) Flashcards | StudBud
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DECA Principles (Holiday Special)
DECA Principles (Holiday Special)
45 terms
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DECA DECA DECA
Flashcards
45 cards
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Practice quiz
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Questions
45
Answers
1
Robert, an employee, can provide efficient, quick service to customers by being
aggressive.
organized.
detached.
forceful.
2
To delay payment when buying supplies online, a purchaser is most likely to pay with a(n) ___
debit card
ATM card
store-value card
credit card
3
When is Provincials?
April 27-29
March 14-16
January 28-30
February 8-10
4
Anubhav buys warranty for his computer. What type of risk management is Anubhav engaging in?
Transference
Mitigation
Avoidance
Acceptance
5
A business that advertises a special sale and its delivery service is using a combination of
perfect and monopolistic competition
price and nonprice competition
direct and indirect competition
local and national competition
6
What should everyone do over the break?
DECA! (Roleplays!)
DECA!!!! (MC Practice!)
Have fun! (DECA)
School Work, Vacation, etc.
7
Which of the following is one of the major responsibilities for top-level managers:
Day-to-day planning
Short-range planning
Tactical planning
Strategic planning
8
Which of the following is NOT a type of business risk?
Economic
Natural
Volatility
Human
9
Samiksha needs to write an executive summary. An effective executive summary...
is written for people who won't read the whole document.
uses technical terminology to show the writer's expertise.
includes every point from the business report.
features complex compound sentences.
10
When is Mock Provincials?
January 11th
January 18th
January 8th
February 8th
11
Which is usually the first step in applying written directions to achieve tasks:
Reading
Listening
Questioning
Speaking
12
Arjun is sending an e-mail to his boss. Which of the following closings is most appropriate?
THX
Affectionately
Greetings
Regards
13
When are Provincial MC exams?
February 8
February 5
January 31
February 10
14
Jeffrey and Aaron are in a legally binding contract. Which statement is true about the contract
Breaking one results in a lawsuit and possibly jail time.
It is not valid unless written.
It is enforceable for legal and illegal acts.
It clearly clearly outlines both sides of an agreement.
15
Kayen, a HR head, wants to send a message to everyone in his office about policy changes. How?
verbally.
with an informal e-mail.
through a letter.
in a memo.
16
What is a factor that many businesses consider when promoting employees?
Favoritism
Compensation
Seniority
Arbitration
17
SORRY if we forgot to include your name. Enjoy the break, relax, and study if you can!
No
Ok
18
When the price of a product is high, consumer demand will usually be
low.
unchanged.
high.
about average.
19
Shelley is a sales associate. What should she do if a customer is being difficult or demanding?
Tell the customer that his/her attitude is inappropriate.
Continue to treat him/her with courtesy and respect.
Promise to give the customer a significant discount.
Ignore him/her, and focus on another customer.
20
What does FITD stand for?
From inflation to deflation
Formal interactions towards decisions
Future investment trade decisions
Foot in the door
21
How do unions benefit businesses?
Unionized companies pay higher wages.
Unions give employees more bargaining power.
Unions sometimes take control of personnel matters
Unions can help businesses save time by recruiting employees
22
Aurea works in human resources staffing. Which of the following is may be one of her tasks:
Ensuring legal compliance
Negotiating benefit packages
Revising a training program
Recruiting qualified workers
23
Jade and Keya disagree about the best way to solve a problem, they are involved in _ conflict.
intangible
functional
emotional
specific
24
A business has accounts receivable valued at $700. This would appear in the balance sheet under
cash.
income.
current assets.
liabilities.
25
Alyssa decides to rent a new office for her business. The cost of renting is considered a/n
owner equity.
asset.
cost of goods.
operating expense.
26
Benjamin and Tony have a debtor-creditor relationship when
interest is charged.
stocks are liquidated.
a sale is paid in full.
a contract is invalidated.
27
Managing information regarding copyrights and trademarks helps a company to preserve its
identity.
correspondence.
inventory.
customers.
28
Edward charges Safwaan to use the extra office in the building. What is Edward's income?
Salary
Rent
Interest
Dividends
29
In investing, legal owning/lending-agreements betweem individuals, businesses, or govs. are
collateral.
premiums.
securities.
guarantees.
30
What does DITF stand for?
Don't interrupt Tony's flow
Daily inventory tracking framework
Defamation in trade federations
Door in the face
31
Before businesses can effectively use relevant data, they need to determine the type of
collection process to develop.
computer system to purchase.
information that is needed.
report that is required.
32
Resources, goods, and services are more highly valued if they are
scarce.
abundant.
inexpensive.
unlimited.
33
What type of tax do businesses collect for items such as books, flowers, and shoes?
Income
Property
Sales
Estate
34
Which of the following activities is part of the primary stage of production:
Fishing
Manufacturing
Construction
Banking
35
Which of the following has the LOWEST liquidity?
Real estate
Stocks
Cash
Debit account
36
Matt uses a lot of gestures when he is communicating with customers. What tool is Matt using
Empathy
Patience
Body language
Service attitude
37
When interest rates are low, businesses tend to
decrease production.
implement selling policies.
charge sales tax.
borrow for expansion.
38
Jason wants to invest money but doesn't like risks and doesn't mind low interest. He should:
invest in a money market account (MMA)
invest in a certificate of deposit (CD)
invest in a stock
invest in a savings account
39
The four main areas of Emotional Intelligence are:
Price, Promotion, Product, Place
Patience, Empathy, Professionalism, Friendly
Happy, Sad, Angry, Confused
Perceive, Understand, Manage, Facilitate
40
Which of the following adds meaning to the words a speaker uses:
Accuracy
Economy of speech
Tone of voice
Tempo
41
When Andrea's, an existing customer, contact information changes, what should a company do?
Create a new record that contains the customer's changes
Enter the customer's contact information in a new database
Add the customer's record in the employee directory
Update the customer's record in the company database
42
Operations activities vary depending on a business's
tax return.
name.
product.
address.
43
Taking profits from businesses it owns is one way that the gov. of a _ economy obtains capital.
market.
free enterprise
communist command
traditional
44
The marketing concept recognizes the importance of a _________ -oriented way of doing business.
company
profit
consumer
product
45
By offering to help customers carry their groceries, the store is increasing ________ utility.
time
task
place
form
