TCHS MFS 19-20 Midterm Review 1

Question 1

The underlying values and ways of interacting that contribute to the environment of an organization are called:

Accepted Answer

Organizational Culture

Question 2

Moral standards recognized and accepted for how individuals and organizations interact and behave are known as:

Accepted Answer

Ethics

Question 3

Technology’s ability to duplicate how people would behave in certain situations is known as:

Accepted Answer

Artificial Intelligence

Question 4

Which of the following is NOT something an ethical leader does?

Accepted Answer

Say whatever makes the employees look good

Question 5

Changing raw material or putting parts together to make them more useful increases:

Accepted Answer

Form utility

Question 6

Allowing alternative ways for customers to make a purchase increases the product's:

Accepted Answer

Possession Utility

Question 7

The amount of satisfaction a consumer receives from the consumption of a product or service is:

Accepted Answer

Utility

Question 8

It is important for which of the following groups to have trust in what a company promotes?

Accepted Answer

Customers

Question 9

Making a product available when the customer wants it increases the product's:

Accepted Answer

Time Utility

Question 10

When a company shares information openly, it is practicing:

Accepted Answer

Transparency

Questions 10