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WRS ALL 22 part 1 Flashcards | StudBud
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WRS ALL 22 part 1
WRS ALL 22 part 1
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1
_____ allows you the opportunity to define your company's goals, ethics, culture, and norms for decision making.
The Legal Disclaimer
The Vision Statement
The Mission Statement
The Company Motto
2
Many companies have professional associations related to the work they do. What opportunities do they offer employees?
Resume enhancement
Conferences and friendships
Travel and reunions
Education and networking
3
Nel's company pays staff for taking professional development courses, which means the company values continuous learning
True
False
4
The sometimes predictable fluctuations in economic activity of one company, such as employment and production
The business cycle
Microeconomics
The law of supply
The law of demand
5
Chad joined the union. Union dues are $439.00 a year. He is paid every two weeks. What will come out of each paycheck?
$17.88
$16.88
$22.89
$33.16
6
Different devices don't always "talk" or interact with each other, and this is also known as _____ issues.
compatibility
telecommuting
simulation
productivity
7
What is the MOST important reason for cleaning the cache of your web browser after browsing on the Internet?
to maintain privacy at all times
to tag important websites
to minimize the chances of computer virus
to optimize browsing speed
8
Which of the following strategies for dealing with conflict requires input from both sides to find a win-win solution?
Denial
Competition
Negotiation
Professionalism
9
Al and Lulu have been working on a presentation for a week. Al has an emergency and can't be there. What should Lulu do?
Review Al's part and make the presentation.
Ask Al's supervisor to cover her part.
Cancel the presentation with the client.
Reschedule the presentation with the client.
10
What part of your speech sets the tone, gains trust, and gets the audience's attention?
Body Language
Introduction
Conclusion
Supportive evidence
11
The primary internal component of a desktop computer used for information storage is the:
Hard Drive
Jump Drive
Monitor
Mouse
12
When following the rules of email etiquette, typing the email in ALL CAPS is not recommended because it indicates what?
Anger
Sadness
Low Vision
Carelessness
13
Oki is a sales associate. He notices an older man with tattered clothing enter the store. How should he approach him?
Wait until the customer approaches her and handle it.
Ask the customer to look at the posted dress code and walk away.
Inform the customer of available lay-away plans.
Greet the customer and ask if he would like her assistance.
14
The result of a large supply but a low demand for a particular product is a surplus of that product.
True
False
15
Which question could violate laws aimed at achieving equal employment opportunities?
What are your job skills?
What is your religion?
What is your job history?
What is your address?
16
The ability to find and allocate available resources to improve a product or service is an example of innovation
True
False
17
Trevor finds that when he is away from his office, he cannot access his work files on his laptop. Who should he contact?
Online research
Supervisor or manager
Techie friend
Project manager
18
Dan told his boss he would finish the report by Friday. Following through on his commitment is an example of:
Honesty
Creativity
Workplace Safety
Integrity
19
Carol lets her personal problems and home life negatively affect her attitude and work. What WRS needs to be addressed?
Professionalism
Critical thinking
Creativity
Diversity awareness
20
A photographer has several digital images that are very large files that need to be sent to a client for review. How?
Send each file by email, one at a time.
Post the photos on a private website and send a link.
Transfer the files to a USB flash drive and mail it.
Print and mail the images to the client.
21
Bryce is a welder. His company does not supply all of the required personal protective equipment (PPE). Bryce should:
use the PPE he has until the required PPE is made available.
purchase the necessary PPE to set a good standard for others.
refuse to work without the PPE and speak to his supervisor.
tell his supervisor he will quit if the proper PPE is not supplied.
22
An example of a desktop computer operating system is:
Dell Computers.
Adobe Flash.
Microsoft Office 2012.
Windows 8.
23
Which sentence is grammatically correct?
He don’t want to attend class regularly.
He don’t want to attend class regular.
He doesn’t want to attend class regularly.
He doesn’t want to attend class regular.
24
Your boss asks you to run errands. The reimbursement rate is $0.54 per mile. You drive 6.5 miles. You would get $3.51.
False
True
25
Technology is important in the workplace for all the following reasons EXCEPT for:
Mobility
Personal Interests
Improving Communication
Increased Productivity
26
While in the workplace, you meet a person with a disability. You should treat the person with dignity and respect.
False
True
27
Which is the best example of "demonstrating creativity and innovation"?
Developing and/or improving products, services, or processes
Evaluating potential solutions and resources
Prioritizing your job tasks on a daily basis
Displaying a disciplined work ethic
