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PHL 1253 exam review
PHL 1253 exam review
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1
An actual conflict of interest is where . . . .
you may benefit from being involved in multiple interests
you do benefit from being involved in multiple interests
a staff member disagrees with the Director
a person is paid more than someone else
2
Cultural imperialism refers to
Economic domination
Setting up a multicultural society
Political control
Imposing customs and values
3
Which of the following situations is unlikely to pose a conflict of interest?
Evaluating bids that include one from a business owned by a friend
Exchanging high-value gifts with customers
Working for a charity on weekends
Being in possession of confidential company information
4
The following are examples of conflict of interest EXCEPT
a principal hiring her husband at her school
giving a significant other a raise for no reason
a doctor prescribing medications b/c he gets a gift
a business hiring an accounting firm to oversee records
5
Which is not a principle of Individualism?
Private Property
Cooperation
Individual Rights and Freedoms
Economic Freedom
6
Cultural Imperialism is....
Putting restrictions on your imports
Doing trade with other countries
Promoting or enforcing your own culture on another culture
Fighting for your country
7
What is DIVERSITY?
Talking about health
Taking care of others
Is walking a dog
Understanding each individual is unique
8
Definition of diversity?
Denial of equality based upon people's characteristics
A term used in education referring to equality
The differences in values, attitudes, cultures and beliefs
Refers to the similarities ans values of others
9
Which quality would you find in an actively disengaged employee?
"checked out"
Sleepwalking
Negative drag on the culture
Drive innovation
10
Which principle of Individualism is the source appealing to
Self Interest
Private property
Competition
Economic Freedom
11
What are the four main focus areas covered by the United Nations Global Compact ?
Human Rights, Labour, Environment, Anti-corruption
Law, Voluntary codes, Ethical standards, Judiciary
Economy, Environment, Society, Stakeholders
12
The most common reason that an expatriate fails at an international assignment is ____
language difficulties
technical demands
incompetence
family pressures
13
_____ refers to bringing a manager back home after a foreign assignment has been completed
Job rotation
Expatriation
Mediation
Repatriation
14
What is a defining factor of collectivism?
self servicing bias
extraversion
High self-esteem
group identification provide a sense of belonging
15
Corporate Social Responsibility refers to
Meeting present needs without compromising future
Doing the right thing
Being corporate and stuff
Open and accountable business actions based on respect
16
Cultural Relativism is...
the practice of understanding a culture without judging it
thinking your culture is way better than someone elses
studying the closest culture to your own
creating your own culture
17
High employee engagement results in -
Unhappy staff
Lower profitability
Higher productivity
More work-place accidents
18
A stakeholder is...
Someone who may be involved directly/indirect with an issue
Someone who stakes poles into the ground.
Someone to help fix an issue
Someone who has an issue
19
What is corporate social responsibility(CSR)?
giving money to a charitable organisation
It is a Maori concept
understanding your business impact on the wider world
a guideline to help the business make decisions
20
What are at least 4 consumer rights
Right to be seen, right to be heard, right to safety, right to education
Right to be informed, right to be heard, right to safety, Right to choose
Right to be heard, right to fraud, right to safety, right to be informed
Right to buy, right to choose, right to eat, right to survive
21
Who is responsible for elevating employee engagement in a team?
It's up to the manager
It's up to Human Resources
It's up to the executive team
It's up to the employee
22
Who is a fiduciary?
Someone who doesn't have any legal rights
Someone who is going to take your money
Lebron James
Someone with a legal obligation to act in your best interest
23
What is the definition of collectivism?
Collecting supplies as a community
Social orientation that emphasizes the good of the rulers
Social orientation of selfishness
Social orientation that emphasizes the good of the group
24
What is an important element that drives an expat remuneration policy?
Expatriates should earn more than at home
Expatriates should not be worse off
Expatriates should earn less than at home
Expatriates and family should feel as being on holiday
25
As a supervisor how would you assist the employee on improving their behavior?
all of the above
reviewing policy and procedures
refer to EAP and provide peer support
provide training
26
Corporate Social responsibility is defined as:
Company's responsibility towards shareholders
Company's way to maximize its profits
Company's responsibility towards all the stakeholders in a society
Company's responsibiltiy towards millitary warfare
27
What is Individualism?
People belong to small networks
People belong to large social frameworks
People belong to large organizations
People belong to political organizations
28
Cultural relativism
Multiculturalism
Not judging a culture based on the standards of your own
Everything we have, think and do
Learning about another culture
29
What are NOT personality traits of a disengaged employee?
Minimal participation and unwilling to learn new things.
Bring their heads and hearts to work.
Never take responsibility to jobs and always find an excuse.
Unhappy and willing to share unhappiness with others.
30
A "valuing diversity approach" focuses on:
everyone being different
the positive aspects of the differences between people
teamwork
resolving workplace conflict
31
Which of the following is a Corporate Social Responsibility consideration in operations
Global outsourcing
Supply chain management
Global sourcing of inputs
Waste and environmental issues
32
Which is
not
an example of conflict of interest?
You are interested in medicine and write a story interviewing top doctors
You write a News article profiling your brother, an Olympic athlete
Writing a glowing review of PizzaHut in return for a year of free pizzas
You are Captain of the soccer team and write a News article about it
33
What does the word 'expat' mean?
somebody who likes their native country
somebody that does not have a native country
a person who lives in their native country
somebody who lives outside their native country
34
High power distance managers are:
Empowering of others
Friendly
Accessible
privileged based on power
35
Which of these is not an element in the triple bottom line?
People
Process
Profit
Planet
36
What does corporate social responsibility (CSR) mean
Exploiting 3rd world countries for cheaper employment
Giving everyone more holidays
Companies that benefit society and communities.
Maximising profit making
37
Fiduciary refers to
the independent contractor status of a broker
the seller's subagent that is working with the buyer
the relationship of trust between the agent and the principal
the principal in an exclusive agency relationship
38
Key to successful management of expatriate assignments is the ability to
Travel abroad
Identify key skills and competencing for working overseas
Having appropriate training systems
Recruit local managers
39
What is the result of employees being actively disengaged in their work?
Decrease profit
Loss of customers
Increases cost of training new employees
Lost productivity
40
The etiology of river blindness is
ingestion of helminth worms
drinking water with copepods infected with filarial worm
bite mosquito infected with plasmodium
bite black fly infected with O. volvulus
41
What is not Corporate Social Responsibility (CSR)?
Everything a business does to improve its impact on society
Everything a business does to improve the environment
Everything a business does to improve its ethics
Everything a business does to improve its customer base
42
Most companies focus on an ethics approach to prevent wrongdoing than on a compliance approach
false
true
43
Due care theory is:
Laws around employment.
A safe work environment.
Being fair and consistent.
Design, Materials, production, and quality control.
44
Corporate social responsibility does not include:
Considers the need of local community
Using scarce resources economically
Making as much profit as possible only for shareholders
Treating employees and customers with respect
45
Stakeholders need each other for success, they're not able to achieve their goals independently.
Co-operative Relationship
Competitive Relationship
Dependent Relationship
Dynamic Relationship
46
What is relativism?
Moral principles applicable in all circumstances
Another form of communism
Rules are a priority and must be followed
No fixed principles, each situation is different
47
The first three steps of Discipline are listed: Which does not belong?
Coaching
Establish Cause for Action
Dismissal
Verbal Warning
48
philanthropy
the practice of giving money to help people
a very strong belief or opinion
the ability to do something
to get rid of something
49
Relativism is defined as the doctrine that ...
Knowledge, truth, and morality are culturally identical.
All family trees are similar in essence
Knowledge, truth, and morality are absolute.
Knowledge, truth, and morality are not absolute.
50
River blindness is a/an...
STD
Fish
Parasitic Infection
Disease
51
Two types of stakeholder
Second and First
Rare/Medium
Internal & External
Primary & Secondment
52
Which of the following is NOT a benefit of Diversity?
More Satisfied Workforce
Better Understanding and Service of Customers
Lower Litigation Expenses
Less Turnover
53
Why do expatriate assignments fail?
Reduction to pay and conditons
Homesickness
Cultural differences
Climate
54
UN Global Compact agreement is a tool used by business to assit in ethical practices covering:
All the above
Anti-corruption
Labour
Environment
55
A manager who has cultural literacy can most likely ________
Recognize the similarities and differences of cultures
Speak and read in more than one language
Develop accurate cultural assessments of foreign colleagues
Function as an expatriate manager in multiple foreign locations
56
Which of these is NOT an area covered by the 10 Principles of the UN Global Compact?
Anti-Corruption
Human Rights
Labour
Pollution
57
A conflict of interest is a conflict between self-interest and ?
another person's self- interest
unfair practices
a personal obligation
professional obligations
58
Triple bottom line means that we focus on what?
Social Media and traditional news media
social and environmental issues
Production and waste
Adults and Youth
59
Power distance is...
Assume work is difficult and your boss is your God.
Is the fear of a distance between you and your dog
Assume that power is distributed equally or not.
Arachnophobia
60
Which is most true - An expat manager…
Works in a MNE
Works and lives in a country that is not their native country
Is usually single and unmarried
Works and Lives in a hot climate