Dental Practice Management MIDTERM PART 2

infraction is a minor offense that usually ends in a fine

The purpose of a referral letter is to

Which is the most basic element in morality?

The philosophy that all patients should receive the same quality of dental care is an example of justice

Efficacy in handling incoming mail is measured by ______

If a dentist performs an unnecessary procedure like mutilate tooth at the request of patient, the dentist is acting:

is malpractice professional negligence?

The Code of Ethics which deals with the principle of well-being is beneficence

Contract law, tort law, and administrative law fall under what law category?

Many types of HIPAA-compliant dental apps and encrypted software are available for teledentistry

reciprocity agreement lets dentist, dental hygienist who are licensed in one state, practice in another

What refers to the presentation of information in a positive form, even if letter contains unpleasant subject material

Incomplete info, such as omission of info about a less expensive option for treatment, is a violation of what

patients are less likely to file a lawsuit if they have a clear understanding of what?

A certified dental assistant MAY do which of the following:

Unnecessary phrases such as herewith and as per that do not add to the message should not be used in a business letter

res ipsa loquitur means

 supervision of dental procedures based on the instructions given by licensed dentist who remains in the dental facility

What refers to the first impression of your correspondence by its physical appearance

_______ is a method of transcribing a spoken message into a report or letter

Ethical dilemma occurs when two ethical principles are in conflict

A behavior can be unethical and still be legal, but it cannot be illegal and still be ethical

 Which of the following will require additional postage?

What is the primary purpose of your state's Dental Practice Act?

ethics deals with doing the right thing

Which of the following is true concerning continuing education (CE) for dental assistants?

The difference between ethics and law

Postcards should NOT be used to send the results of diagnostic tests?

implied contracts are established by actions, not words

CDC Guidelines state that spore testing must be done_____

Instructions executed by a computer

act of omission is failure to perform an act that a reasonable and prudent professional would perform

Ethics deals with moral conduct

The American Dental Assistants Association (ADAA) code of ethics

A watermark is a light mark on professional stationery that identifies the type or manufacturer of the paper

written consent is the preferred means of obtaining and documenting patient consent to understanding procedure

What establishes a guide to professional behavior

 Any number of hardware devices connected to the CPU

Business letters are on size 8 1/2 x 11 paper?

Felony, Misdemeanor and infraction fall under what law category?

Autonomy refers to a person’s freedom to think, judge, and act independently without undue influence

Sending dental correspondence, which of the following questions should be asked to satisfy HIPAA Privacy &Security Rules

Most patients select a new dentist by word of mouth

what is civil law

Respecting a patient’s confidentiality is ________________ obligation

Licensure renewal is required every _____ years.

The principal of justice is defined as treating people fairly and giving them what they deserve

“Do unto others as you would have them do unto you” is derived from which of the following sources of personal ethics

Paragraph beginnings are indented five spaces

Written correspondence in the dental office includes all but which of the following

What is anything that ties patient's name, SS# to that person's health, healthcare, payment for healthcare

A contract can be expressed or implied

what is criminal law

When a dentist charges for a full mouth series and only takes six films is an example of ethical behavior

Are Dentists, Dental Hygienists, and dental assistants all mandated reporters?

A membership in the American Dental Assistants Association (ADAA) is an ethical decision

Reassuring a child that a treatment will not hurt, when in fact it may violates the ethical principle of veracity

In terms of letter writing, logic is part of which of the following

act of commission is performance of an act that a reasonable and prudent professional would NOT do

Which of the following is not true?

the dentist owns all patient records and radiographs

It is illegal for a dental assistant to perform the following procedures (please check all that apply):

A device (usually within the computer) that reads and writes information

expressed contracts are written word or verbal agreement

You can never thank a person in a letter often enough.

It is required that the dental assistant hold a current certification in BLS -Basic Life Support

What should be done if a mistake is discovered after the letter has been printed

respondeat superior means

A concise business letter will _______.

Email correspondence is password protected, email is an efficient way to securely transfer confidential information

res gestae means "things done"

who gives consent for minor children?

What type of punctuation is used in business letters?

Journals, catalogs, laboratory cases, insurance company correspondence, and payments are all examples of which of

What is the process by which you identify what you want to say and the results you hope to attain?

The date line is on the same line as the first line of the inside address and is justified right

The complimentary closing, company signature, writer’s identification all begin at the horizontal center of the page

a tort is a wrongful act by one person that results in an injury to another

 which may be prohibited by the state dental board’s legal and ethical regulations?

Examples of UNethical behavior include:

informed consent is a process, not JUST a form

DA's, Dental Lab Techs, and Dental Hygienists are the dental auxillary

 No salutation or complimentary closing is included

The type of storage that cannot be changed, even when the computer is off

The Code of Ethics principle which means to do no harm is _____

what is true about the board of dentistry?

abandonment is

Whiich state was among the first to use teledentistry in the 90's

What size enveloped is used for a business letter?

It is required that all dental auxiliaries wear a name tag with their name and title or function at all times.

Which of the following protects the confidentiality of patient health information?