Intro. to Medical Office Assisting

Why is straightening the reception area a closing procedure rather than an opening procedure?

Why should an assistant be concerned with the office image?

Which of the following demonstrates responsibility?

How can you confine a fire to an area?

Which of the following is a method of nonverbal communication?

Which of the following is an example of a time management tool?

What is one purpose of the line of authority?

What kind of supplies are paper goods, linens, treatment equipment, and exam equipment?

Numbering boxes, labeling shelves, and using reminder cards helps manage inventory.

Alice is organizing a new inventory system.  Which of the following should she include?

Which of the following items are required in all patient reception areas?

Why do many medical facilities set a yearly budget?

How can an assistant place an order for supplies?

Why should visiting physicians be seen immediately and not salespeople or walk-in patients?

What aspect of health care are medical office assistants responsible for?

An assistant's ability to recognize and connect with how a patient feels is _____________.

Which of the following is a goal of verbal communication?

Which of the following is designed to ensure the office has the right amount of supplies?

As an assistant, you may be responsible for which of the following inventory-related tasks?

Which of the following is a negative form of nonverbal communication?

Which of the following is an example of enthusiasm?

Why may a physician be more involved in the purchases of large equipment?

Which term refers to everyday language that a patient can understand?

What is the main purpose of office security?

Prejudice towards groups based on race, ethnicity, religion, sex, age, etc. should be tolerated