Apartment Application Processing Quiz

Question 1

Insured has 5 apartment policies, each policy is insuring just 1 apartment building, 22 total units. Qualify for MMUD?

Accepted Answer

True

Question 2

When you approve an application, do you need to complete USA note and UND note in NoteMaker Tool?

Accepted Answer

True

Question 3

This circuit breaker is ineligible. What is the name of this electric circuit breaker?

Accepted Answer

Stab-Lok

Question 4

If PRBI states A Hurricane deductible of at least 2% is required does the agent have to add that deductible to the app?

Accepted Answer

True

Question 5

If above grade supporting wall is steel and floor/roof is concrete, what is the construction?

Accepted Answer

Noncombustible

Question 6

When imaging an email, what do you need to input in the Subject field?

Accepted Answer

Utilize Car code

Question 7

In AL building used to be factory & was converted into residential lofts, coverage A $2500000 100% RC. Qualify for GRC?

Accepted Answer

False

Question 8

Do we need photos of open electrical breaker box for all dwellings 40 or more years old?

Accepted Answer

True

Question 9

When do you have to image your emails?

Accepted Answer

When you approve/deny/withdraw an app

Question 10

Which of the following qualifies for MUD?

Accepted Answer

Policy has 3 buildings and 2 clubhouses

Question 11

Where do you pend an application?

Accepted Answer

Workbench

Question 12

When would you utilize the UND Note field?

Accepted Answer

When approving or denying app

Question 13

Apartment building with 5 res units and 2 commercial units, occupied by a hair salon and a restaurant. What stat class?

Accepted Answer

881

Question 14

In NoteMaker Tool, which of the following is required to be completed because it has an asterisk next to it?

Accepted Answer

CHR/CERP

Question 15

What if you click decline and cancel an application in error (when you intend to issue the app)?

Accepted Answer

Search the case in TransActions, Correct the case and accept

Question 16

If the applicant has 6 units, can the applicant complete the estimate in 1 - 4 Family Xactware?

Accepted Answer

False

Question 17

Which of the following qualifies for MUD?

Accepted Answer

A policy that has 5 buildings

Question 18

When you are about to approve an app & the applicant has other SF policies, what do you have to do in NoteMaker Tool

Accepted Answer

Click on X-refs

Question 19

What does it mean when you see "NO STATUS" next to the policy in CI screen?

Accepted Answer

The policy is in Policy Center so you would need to go there and verify

Question 20

In NoteMaker Tool, when you deny an app, what fields do you have to select other than the one with astericks?

Accepted Answer

Transaction number and adverse action

Question 21

Who do you forward to when imaging your email?

Accepted Answer

home.fire-fireinsurancerecords.128j01@statefarm.com

Question 22

What is the reason you are unable to view the application in Workbench?

Accepted Answer

An agent is currently in the app uploading files

Question 23

If above grade supporting wall is concrete and floor/roof is steel, what is the construction?

Accepted Answer

Masonry Noncombustible

Question 24

There are 3 different buildings in same complex, do we need pictures of the main panel for each of the buildings?

Accepted Answer

True

Question 25

What happens if you find another CMP policy, but the name on the policy is different than whats listed on the new app?

Accepted Answer

Confirm majority ownership

Question 26

Who do you CC when you first email an agent for clarification?

Accepted Answer

home.fire-bl-aroc-clup.672o08@statefarm.com

Question 27

When you&#x27;re about to approve an app & applicant has aux structures, what do you have to do in NoteMaker Tool?

Accepted Answer

Click on Add Auxilliary Structures

Question 28

When can you select # of units option in NoteMaker Tool?

Accepted Answer

Only include number of units if MMUD applies.

Question 29

To determine the construction type what do you need to look at?

Accepted Answer

above grade supporting wall, exterior wall finish, roof type, & floor syste

Question 30

When does an applicant need to submit non-bound app?

Accepted Answer

When requesting Gauranteed Replacement Cost coverage

Question 31

What do we need to look for in the CI screen when reviewing new applications?

Accepted Answer

To see if there are other CMP State Farm policies

Question 32

Which of the following is not considered a detached structure?

Accepted Answer

balcony

Question 33

What application do you use to submit the denial letter?

Accepted Answer

TransAction

Question 34

Where can you find the follow up date in Workbench?

Accepted Answer

Next to "See Note"

Question 35

If the applicant has 3 buildings, however 2 are identical, how many Xactware estimates are needed?

Accepted Answer

2

Question 36

If PRBI effective date does not match or off by a few days of the effective date of the app, what should you do?

Accepted Answer

Re-run PBRI

Question 37

What&#x27;s the reason you would check CI screen to confirm prior CMP policy insured would qualify for what type of discount?

Accepted Answer

Renewal year discount

Question 38

If there are 3 res unit and 1 commercial unit, can the agent use 1 - 4 family Xactware?

Accepted Answer

False

Question 39

If applicant states building is fully sprinkler, it has to be included on the Xactware for the sprinkler credit to apply

Accepted Answer

True

Question 40

You need to paste your alias in the email when communicating with an agent?

Accepted Answer

False

Question 41

What is the minimum amperage amount required for electrical main breaker?

Accepted Answer

60

Question 42

If a basement is 100% unfinished, the agent needs to add it as built in?

Accepted Answer

True

Question 43

If the applicant has been in business for 1 year, what verbiage required after CHR/CERP unless CHR/CERP already applies

Accepted Answer

Supp NE

Question 44

The building coverage has to be ACV coverage in 1 – 4 family Xactware?

Accepted Answer

False

Question 45

If premium is $5500 & new business and 1 yr in business. What would you type in the CERP field

Accepted Answer

CERP 2026, Supp NE

Question 46

In NoteMaker Tool, what do you select if applicant qualifies for MMUD in the MUD field?

Accepted Answer

Y

Question 47

What notes do you need to paste in Workbench when you first pend an application?

Accepted Answer

UND Note, Pend Note and USA Note

Question 48

If there are 3 buildings with residential occupany at the same location, what is this considered?

Accepted Answer

Complex

Question 49

If premium is $4500 & we confirmed applicant had 3 years prior insurance and 2 claims, what would you type in the CHR

Accepted Answer

CHR applies, RCLM = 2

Question 50

How many days needed to pend an application to follow up with the agent in Workbench?

Accepted Answer

8

Question 51

What screen in ConnecZ do you need to copy to paste in TransAction in the event you need to deny an application?

Accepted Answer

Name and Address screen

Question 52

How can you tell the difference if construction of exterior walls is Masonry or Masonry Veneer?

Accepted Answer

# of layers of brick

Question 53

This circuit breaker is ineligible. What is the name of this electric circuit breaker?

Accepted Answer

Zinsco

Question 54

What is the replacement cost for the amount $155,425,254?

Accepted Answer

139,882,728

Question 55

Where can you edit an existing pend?

Accepted Answer

Notes/Follow-Ups

Question 56

At what phase of the email process do you have to format text?

Accepted Answer

When you have to image your emails

Question 57

What do you need to add in your email subject field when you pend for the second time?

Accepted Answer

Final Request:

Question 58

What button do you click in Workbench to withdraw an application?

Accepted Answer

Deny

Question 59

In Xactware the estimate shows RC = $800,000 and $500,000 ACV. What is the minimum RC building coverage amount?

Accepted Answer

$720,000

Question 60

Is basement considered below grade?

Accepted Answer

True

Question 61

How many days to pend a 2nd pend?

Accepted Answer

8 days

Question 62

If above grade supporting wall is concrete and floor/roof is concrete, what is the construction?

Accepted Answer

Fire Resistive

Question 63

Which of the following is not considered a CMP policy?

Accepted Answer

Homeowners policy

Question 64

If the insured selected SFPP, the agent must add the app to the SFPP account prior to sending in the bound application?

Accepted Answer

True

Apartment Application Processing Quiz

Questions 82

Apartment Application Processing Quiz

Questions 82