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SHRM cp
SHRM cp
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1
The primary reason employee handbook should be reviewed carefully and continually update it is because they may
Be available to the public for review
Create enforceable contract
Provide new employees with important information
Be the only way the employer communicate with employees
2
What is the purpose of an employee assistance program
To provide free confidential counseling on work life and personal matters
To assist employees with finding a job when they are laid off
To provide legal counsel for employees who want to sue the company
To help employers find the best candidate for positions
3
The prudent person rule is associated with which law?
FLSA
ERISA
FMLA
OSHA
4
The least serious OSHA violation is:
Non-qualified
Other than serious
De minimus
Serious
5
Decentralization works best in organizations where
A quick response to problems is needed
Employees dislike management
Unions are present
The organization is too top-heavy
6
The party responsible for verifying that an employee is eligible to work in the United States is:
USCIS
The Department of Labor
The employee
The employer
7
Which is not a category of exempt status under the Fair Labor Standards Act?
Outside sales
Hourly assistants
Executives
Management
8
The primary purpose of an hr audit is to-
Determine how many HR staff are needed
Evaluate the effectiveness of the HR function
Determine which HRIS system to use
Provide information to the federal government
9
Which agency is responsible for enforcing federal laws regarding safety on the job?
Occupational safety and health administration
Bureau of Labor Statistics
USCIS
Department of commerce
10
What is the core of labor relations?
Strike and lock-outs
Right to work laws
Collective bargaining
Union dues
11
What is employee training?
One on one tutoring
The development of skills that apply to an employee’s job
Teaching employees about their requirements
An intervention of employees who need special attention
12
Workers’ compensation provides benefits for:
Dependents in the event of the employee’s death
Job-related injuries or death
Retirement
Pregnancy
13
Which of the following strategies is associated with workforce expansion?
Demotions
Job rotations
Outsourcing
Management training
14
Which of the following benefits is not required by law?
Life insurance
Retirement plan
Health insurance
All of the above
15
Which of the following federal laws applies to most employers?
Vietnam era veterans readjudgment act
Age discrimination in employment act
Affirmative action
Rehabilitation act of 1973
16
Reasonable accommodation is a term associated with which federal statute?
Civil rights act 1964
Wagner act
Americans with disabilities act
Fair labor standards act
17
The centralized approach to compensation works best when-
There are few international employees
The company wants to pay the same wages to US and non-US employees
The other countries have a low standard of living
Inflation is low
18
Which is not one of the criteria for evaluating training programs?
Synthesis
Reactions
Learning
Behavior
19
Which type of employees cannot be represented by a union under NLRA?
Supervisors and key employees
Supervisors, confidential employees, and managers
Managers, supervisors, and non-US citizens
Seasonal employees, managers, and supervisors
20
The two primary dimensions of behavioral theories of leadership are:
Consideration and initiating structure
Self-confidence and initiating structure
Common sense and task-relevant knowledge
Initiating structure and task-relevant knowledge
21
Which of the following laws allows employers to establish drug testing policies?
Drug testing act
Occupational Safety and a health Act
Equal employment opportunity
Drug Free Workplace Act
22
A consistent wage despite the number Of hours worked is called:
Base pay
Variable pay
Salary
Bonus
23
Disparate treatment occurs when -
An employee who is a member of a protected class is intentionally paid less
Employees are all eligible for pay-for-performance compensation
Affirmative action plans are put into place
neutral compensation practice results in unintentional wage discrimination
24
Which of the following HR responsibilities is most likely to differ from country to country?
Personnel records
Job analysis
Training and development
Compensation and benefits
25
A written description of the work performed by an employee is called a/an:
Job description
Job specification
At will employment statement
Compensation analysis
26
The company wants to restructure department which task would HR likely not conduct?
Designing new products and services
Writing job descriptions for the new or refined positions
Developing a project plan for handling the restructuring
Assessing the skills and competencies of staff
27
Cobra allows terminated employee to continue coverage under the employer’s health insurance policy for how long?
36 months
12 months
18 months
Indefinitely
28
To be effective company goals must...
Grow the company
Be available in multiple languages
Require the participation of line staff
Be specific and measurable
29
An employee removes safety glasses n gets chemical in his eye, requires medical treatment. This is example of what?
Unsafe work environment
Unfair treatment
Unsafe act
Organizational risk
30
Employment at will means that-
The employee or employer may terminate the relationship at any time
Employees may only be fired for serious offenses
Employee is guaranteed a job only for a specified amount of time
Employees must have an employment contract with the employer
31
Which of the following laws deals directly with pay discrimination?
Fair labor standards act
Affirmative action
Equal Pay Act
PPACA
32
The Civil Rights Act of 1964 does not prohibit discrimination on which of the following?
Race
Color
Religion
Age
33
An employer has the right to -
Forbid employees from discussing union membership or activities
Terminate two non union employees for discussing the conditions of job
Give preferential treatment to one Union over another
Describe a union’s strike history and the economic consequences of strike
34
Which is generally true about executive compensation?
Executives receive a wider variety of compensation than other employees
Executives do not receive a base salary
Executives receive cheaper health insurance than other employees
Executives are guaranteed pay even if they do not work
35
Which of the following career development strategies best promotes a wide range of skills?
Flexible work arrangements
Job shadowing
Job sharing
Job rotation
36
Leadership theories that look at the personal characteristics of a leader are:
Behavioral theory
Trait theories
Situational Theories
Contingency
37
Which federal agency has the primary responsibility to enforce employment non discrimination laws?
National association for the advancement of Colored People
Department of Labor
Equal employment opportunity commission
Office of the attorney general
38
What is the last and final step of a grievance procedure
NLRB ruling
Strike
Union representative and management
Third-party arbitration
39
Which of the following recruitment methods is likely to result in greater loyalty?
Employee referral
Newspaper ad
Campus recruiting
Internet job board
40
Which of the following statements about affirmative action plan is true?
AAP must be signed by company officer an made avail to internal employees
All employers with over 100 employees are required to have AAP
An AAP is required by the Fair Labor Standards Act
And AAP is required for employers who have been found to discriminate again
41
What is the main purpose of a grievance procedure?
To terminate employees
To empower employees to go on strike
Provide progressive discipline
Resolve conflict
42
organization has many detailed procedures & resistant to change. Which describes the phase of organizational life cycle
Gross
Maturity
Birth
Decline
43
Which type of learning curve gradually increases in pace with larger increments
Plateau
Negatively accelerating learning curve
S shaped learning curve
Positively accelerating learning curve
44
Which of the following factors is considered in an environmental scan?
Competition
Compensation analysis
Staffing metrics
Succession plan
45
The family and medical leave act required employers to-
Provide workers’ compensation insurance for injured workers
Give employees up to 12 weeks of unpaid leave to care for self or family
Provide employees with up to twelve weeks of paid leave for surgeries/sick
Provide affordable health insurance to employees and their dependents
46
How long must employers keep records of occupational illnesses, injuries and incidents?
One year
Five years
10 years
Indefinitely
47
Which of the following is typically considered a taxable benefit?
401 K matching contributions
Heath insurance
Vacation pay
Flexible spending account
48
The Fair credit reporting act requires an employer to-
Use credit checks to verify an applicant eligibility to work
Provide verbal notification that a credit check will be completed
Conduct a credit check secretly
Obtain written authorization from applicant before conducting credit check
