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Real Life Technology Email Ettiquette Flashcards | StudBud
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Real Life Technology Email Ettiquette
Real Life Technology Email Ettiquette
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StudBud Administration
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97 plays
Email Ettiquette
Flashcards
22 cards
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Practice quiz
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Questions
22
Answers
1
Name one rule of Email Etiquette.
Write in capitals
Be concise and to the point
Do not use paragraphs
Write in informal language
2
What is an important thing you should do with every e-mail?
All of the above
Spell check & proper grammar
Have a proper sign off
Have a nice greeting
3
Your email signature should include:
All your relevant contact information
A selfie
Only your name and company
Your name
4
What is the KEY feature of a Subject Line in an email?
It should have the date in it
It should be short and to the point
It should be in CAPITALS to get attention
It relates to the rest of the message
5
What does Bcc mean?
blind copy carbon
blind copy
blind carbon copy
blind carbon
6
In what way does this email use bad etiquette?
C
D
A
B
7
When sending a message,you should copy ("cc"):
Only those people who absolutely need to know.
Everyone in the department – just in case.
The whole world. Why not? Everyone else does.
Your boss and your boss' boss
8
The best way to make several points in an email is:
Use lists with bullets or numbers
Include all the points in the first paragraph.
Use ALL CAPITAL LETTERS
Include all the points in the last paragraph.
9
The tone of a professional email message should be:
Casual - like the tone you use with friends
Conversational
Formal
10
What's wrong with this email excerpt?
It is full of blame and lacks ownership.
It doesn't allow for enough response time.
It has spelling errors.
It needs bullet points
11
What does CC mean in an email?
Carbon Copy
Cat Copy
Closed Communication
Community Copy
12
What should an email signature include?
Company's name
Your name
Company's phone #
All of the above
13
In an email, what is an example of a proper salutation?
Hi
Hey
None, you don't need one
Dear Mrs. Kipfmiller,
14
I can say whatever I want on chat or email.
False
True
15
Which sentence demonstrates the best email etiquette?
C
D
B
A
16
What sort of information can you send in an email?
credit card
all emails are encrypted so it doesn't matter
None of the above
Username and password
17
In an email, what is the proper format for the body?
Use Block Paragraph Format---one space (“enter”) between parts
Indent each paragraph
18
You should only forward e-mail when
You feel it's funny.
The topic is commendable and important to all onliners.
You know the other person should have the information.
You type a personal comment about why I am forwarding it
19
What should be included at the start of an email?
A warning message.
A poop emoji.
A picture.
A friendly greeting.
20
What is wrong with this email excerpt?
It needs to be more specific.
It is impolite
It needs to be more carefully proofread.
It sounds like it is written in an angry tone.
21
What does email stand for?
D
A
B
C
22
Which of the following is considered to be poor email etiquette?
Using a lot of CAPITAL LETTERS to emphasis certain words
Responding to messages as soon as possible
Keeping the message personal