Etiquette, Attire, and Communication Skills Vocabulary

Process of using words, sounds, signs, or actions to exchange information and express thoughts.

Receiver’s response to the sender.

Process of turning the idea for a message into symbols that can be communicated.

Neutral words that impart neither a positive nor negative message.

Process of translating a message.

How the message is transmitted: also known as medium

Series of actions on the part of the sender and the receiver of a message, as well as the path the message follows.

Dress that is often considered to be “one step down” from business-professional dress.

Technical terminology or vocabulary specific to a field or work or group.

Set of customs and rules that explains appropriate conduct or procedures in formal situations.

Word’s meaning apart from what it explicitly names or describes.

Environment in which something occurs or the surrounding information that is communicated.

Impression of the overall content of the message.

Most formal style of dress in the workplace.

Dress that is dictated by the workplace and appropriate for the job

Act of sending a message.

A word that expresses unpleasant ideas in more pleasant terms.

English language usage that follows accepted rules for word use, pronunciation, spelling, grammar, and punctuation.

Applying the rules of good manners while a person is in his or her own workspace and the workspaces of others.

Prescribed form of dress worn by everybody in a particular group, such as a company or department.