WHAT IS THE BEST EXAMPLE OF A CONCISE SENTENCE?

AS PER OUR CONVERSATION, STUDENTS WILL NEED TO BE AT WORK MONDAY.

WHAT SHOULD BE THE FIRST PARAGRAPH IN A BAD NEWS/NEGATIVE LETTER?

STATE THE NEWS, A BUFFER/POSITIVE STATEMENT

Which sentence contains correct comma usage?

I have lived in Morgan, Utah, and Billings, Montana.

WHAT SHOULD BE THE FIRST PARAGRAPH IN A BAD NEWS/NEGATIVE LETTER?

A BUFFER/POSITIVE STATEMENT, STATE THE NEWS

WHICH SENTENCE IS CORRECT?

THE FOLLOWING STUDENTS SHARED PRESENTATIONS TODAY: BILLY, BOBBY, AND JILL.

WHAT SHOULD BE THE FIRST PARAGRAPH IN A BAD NEWS/NEGATIVE LETTER?

A BUFFER/POSITIVE STATEMENT, STATE THE NEWS

WHAT IS AN ATTACHMENT TO AN E-MAIL?

SENDER HAS SIGNED THE EMAIL, SENDER HAS ATTACHED A DOCUMENT OF FILE FOR THE RECEIVER TO OPEN

WHICH SENTENCE IS CORRECT?

The students from Back East are always freezing in class.

CADENCE IS DEFINED AS:

A RHYTHM OR FLOW OF WORD SOUNDS

WHAT IS OPEN PUNCTUATION IN A BUSINESS LETTER?

NO COLON AFTER SALUTATION; NO COMMA AFTER COMPLIMENTARY CLOSE

THE MOST COMMONLY USED FORM OF PROFESSIONAL LETTER WRITING IS

BLOCK STYLE FORMAT LEFT ALIGNED

WHICH SENTENCE IS CORRECT

I asked Dad to take me to the bus stop.

Which sentence is correct?

Chewy Runts and Snickers are Kaden's favorite candy.

IF A PERSON SEEKS OUT A SEAT IN THE CORNER OF A TABLE, IT MOST LIKELY MEANS

THE PERSON WANTS TO BE LEFT ALONE - NOT UP FOR SOCIALIZING

WHICH OF THE FOLLOWING IS A CHARACTERISTIC OF A GOOD LISTENER?

ALL ANSWERS ARE CHARACTERISTICS OF A GOOD LISTENER.

AN EXAMPLE OF GENDER BIAS IS:

EACH OF THE APPLICANTS MUST COMPLETE HIS APPLICATION.

studbud

BUSINESS COMM TEST REVIEW

71 termsStudBud Administration380 plays

Imported from external platform

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Questions 71

Answers

1
WHAT IS THE BEST EXAMPLE OF A CONCISE SENTENCE?
DUE TO THE FACT THAT WE ARE STUDYING, ALL STUDENTS SHOULD BE IN CLASS.
I WOULD LIKE TO STATE THAT I WILL NOT BE IN ATTENDANCE.
I WILL BE HOME IN TIME FOR DINNER.
AS PER OUR CONVERSATION, STUDENTS WILL NEED TO BE AT WORK MONDAY.
2
OUR BODIES OFTEN REFLECT OUR ANGER, HAPPINESS, CONFUSION, OR EXCITEMENT
True
False
3
IF YOUR WORDS AND BODY LANGUAGE MATCH, THEY ARE
INCONGRUENT
CONGRUENT
KINETICS
PROXIMITY
4
WE OFTEN USE _______ AS A WAY OF MARKING OUR TERRITORY:
POSSESSIONS
EYE CONTACT
PROXEMICS
KINESICS
5
WHAT SHOULD BE THE FIRST PARAGRAPH IN A BAD NEWS/NEGATIVE LETTER?
REQUEST THE ACTION OF THE READER
STATE THE NEWS
A BUFFER/POSITIVE STATEMENT
GET THE READER'S ATTENTION.
6
SOMEONE WHO IS NOT INTERESTED IN CONVERSATION MAY ____WITH THEIR EYES.
LOOK AWAY AND LOOK ALL AROUND
BLINK EXCESSIVELY
STARE FOR LONGER THAN THREE SECONDS
LOOK DOWN
7
Which sentence contains correct comma usage?
Hey Brad please shut the door.
I rode to the game with Sandra, and Tate.
I have lived in Morgan, Utah, and Billings, Montana.
I live for Friday nights friends and re-runs of The Office.
8
GESTURES THAT CONFLICT WITH THE WORDS THEY ACCOMPANY ARE
INTENSE
INCONGRUENT
TRUSTWORTHY
CONGRUENT
9
WHAT SHOULD BE THE FIRST PARAGRAPH IN A BAD NEWS/NEGATIVE LETTER?
REQUEST THE ACTION OF THE READER
A BUFFER/POSITIVE STATEMENT
STATE THE NEWS
GET THE READER'S ATTENTION.
10
Which sentence is correct?
all of the above
My brother said, "Mom is not happy today."
"I love my Business Communications 2 class!"
"You're going to be late if you don't hurry. "
11
WHICH SENTENCE IS CORRECT?
BOBBY, A STUDENT IN CLASS SITS ON THE FRONT ROW.
"YOUR SITTING IN THE WRONG SEAT."
THE STUDENTS WERE ASKED TO SIGN UP FOR THERE PRESENTATIONS.
THE FOLLOWING STUDENTS SHARED PRESENTATIONS TODAY: BILLY, BOBBY, AND JILL.
12
THE INTIMATE ZONE OF YOUR PERSONAL SPACE IS ________FROM OUR BODY
4 - 12 FEET
1.5 - 4 FEET
12 FEET OR GREATER
WITHIN 16 INCHES
13
TONGUE SHOWING SUGGESTS DEEP CONCENTRATION AND A DESIRE TO NOT BE DISTURBED
True
False
14
AN UNCONCIOUS MOVEMENT OR POSITION THAT COMES NATURALLY
A GESTURE
A WAVE
SIGNAL
NONE OF THE ABOVE
15
________IS ONE OF THE MOST BASIC AND MOST USED FORMS OF BODY LANGUAGE
FINGER POINTING
SELF -HUG
THE NOD OF THE HEAD
THE SMILE
16
WHAT SHOULD BE THE FIRST PARAGRAPH IN A BAD NEWS/NEGATIVE LETTER?
A BUFFER/POSITIVE STATEMENT
GET THE READER'S ATTENTION.
STATE THE NEWS
REQUEST THE ACTION OF THE READER
17
THE PUBLIC ZONE OF YOUR PERSONAL SPACE IS _____
1.5 - 4 FEET
12 FEET OR GREATER
WITHIN 16 INCHES
4 - 12 FEET
18
WHICH IS WRITTEN CORRECTLY?
SINCERELY,
ALL OF THE ABOVE
DEAR MS. LITTLE:
TO WHOM IT MAY CONCERN:
19
A SUPERVISOR WHO DOESN'T COMMUNICATE WELL WITH THE EMPLOYEES INDICATES A ______.
CULTURAL BARRIER
ORGANIZATIONAL BARRIER
PHYSICAL BARRIER
PHYSIOLOGICAL BARRIER
20
WHAT IS AN ATTACHMENT TO AN E-MAIL?
SENDER WILL DELETE THE E-MAIL AFTER THE RECEIVER READS THE E-MAIL
SENDER HAS SIGNED THE EMAIL
SENDER HAS ATTACHED A DOCUMENT OF FILE FOR THE RECEIVER TO OPEN
SENDER HAS SENT A COPY OF THE EMAIL TO SOMEONE ELSE
21
A GENERATOR THAT KICKS ON AT 10:00 A.M. EACH DAY DURING CLASS TIME IS A
PHYSIOLOGICAL BARRIER
PHYSICAL BARRIER
ORGANIZATIONAL BARRIER
PSYCHOLOGICAL BARRIER
22
HOW WE HOLD OUR BODY IS DEFINED AS
PROXEMICS
CONGRUENCE
POSTURE
KINESICS
23
WHICH SENTENCE IS CORRECT?
I love the summer months because I hear the birds sing.
The students from Back East are always freezing in class.
I am only taking History with Mr. Beltz because Susan said he was the best.
My favorite place to eat is Texas Road house.
24
Which of the following contains a fragment sentence
After school, I am going to the doctor.
Every day before my shift.
All of the above
I am going to pass the test with flying colors.
25
CADENCE IS DEFINED AS:
A RHYTHM OR FLOW OF WORD SOUNDS
FLUCTUATION IN TONE
THE WAY WORDS RHYME
A WORD'S SYLLABLES
26
IN A PROFESSIONAL BUSINESS LETTER, THE FIRST ITEM LISTED IS
SALUTATION
BODY
DATE
LETTERHEAD/RETURN ADDRESS
27
OUTDATED SOFTWARE PREVENTING THE DISPLAY OF PRESENTATION OF POWER POINT IS A _____BARRIER
TECHNOLOGICAL
ORGANIZATIONAL
CULTURAL
PHYSICAL
28
THE STUDY OF HOW WE USE OUR PERSONAL SPACE IS CALLED:
KINETICS
CONGRUENCY
ALL OF THE ABOVE
PROXEMICS
29
IN A PROFESSIONAL BUSINESS LETTER, THE FIRST ITEM LISTED IS
DATE
LETTERHEAD/RETURN ADDRESS
BODY
SALUTATION
30
KINESICS IS THE STUDY OF
ALL OF THE ABOVE
GESTURES
EYE CONTACT
FACIAL EXPRESSIONS
31
WHAT IS OPEN PUNCTUATION IN A BUSINESS LETTER?
NO COMMA AFTER SALUTATION; NO COMMA AFTER COMPLIMENTARY CLOSE
COMMA AFTER SALUTATION; COMMA AFTER COMPLIMENTARY CLOSE
NO COLON AFTER SALUTATION; NO COMMA AFTER COMPLIMENTARY CLOSE
DO NOT USE ANY PUNCTUATION IN THE ENTIRE LETTER
32
THE MOST COMMONLY USED FORM OF PROFESSIONAL LETTER WRITING IS
ALL OF THE ABOVE
BLOCK STYLE FORMAT LEFT ALIGNED
MODIFIED BLOCK STYLE
INDENTED STYLE RIGHT ALIGNED
33
WHICH OF THE FOUR ZONES OF PERSONAL SPACE IS USED THE MOST?
INTIMATE ZONE
PERSONAL ZONE
SOCIAL ZONE
PUBLIC ZONE
34
WHICH SENTENCE IS CORRECT
I have fewer patience than I had early this morning.
I asked for the test results to be sent to both Brenda and I.
I asked Dad to take me to the bus stop.
Did you ask your Mom if you could hang out today?
35
HANDS OPEN, PALMS OUT WHEN SPEAKING PORTRAYS:
OPENNESS AND TRUST
DOMINANCE
AMBIGUITY
INCONGRUENCE
36
"LET'S INTRODUCE THE ELEPHANT IN THE ROOM" IS AN EXAMPLE OF A __________BARRIER.
ORGANIZATIONAL
LANGUAGE
CULTURAL
PHYSICAL
37
THE PERCENTAGE OF COMMUNICATION THAT IS NON-VERBAL IS
50%
26%
75%
66&
38
WHEN ANSWERING THE PHONE, ONE SHOULD_____WHEN SAYING HELLO, BECAUSE IT CREATES A WARM TONE.
SMILE
HAVE A RHYTHMIC
SIGH
ALL OF THE ABOVE
39
A GREAT EXAMPLE OF A COMPLIMENTARY CLOSE IN A BUSINESS LETTER IS MOST LIKELY
THANKS, MAN!
SINCERELY,
THX
TALK TO YA LATER
40
SOMEONE WHO WANTS TO BE CHOSEN AS THE LEADER AT A MEETING WILL:
SIT AT THE HEAD OF THE TABLE
WAIT TO BE TOLD WHERE TO SIT
SIT IN THE CORNER OF THE ROOM
SIT IN THE MIDDLE
41
RULES OF PERSONAL SPACE INCLUDE:
A JACKET ON THE BACK OF A CHAIR TO INDICATE THAT SPACE IS TAKEN
ALL OF THE ABOVE
REMAIN SILENT AND AVOID EYE CONTACT ON AN ELEVATOR
PLACING ONES BELONGINGS ON A BENCH TO MARK OUR TERRITORY
42
Which sentence is correct?
I love Spring and Fall. They are my favorite seasons.
Non are correct
I love spring and fall; they are my favorite seasons.
Chewy Runts and Snickers are Kaden's favorite candy.
43
Which sentence is correct?
I added the following to the guest list: Tina, Tammy, and Tim.
Dear Superintendent Jensen:
The train leaves the station at 2:00 p.m.
All are correct
44
A SIGNAL IS AGREED UPON IN ADVANCE.
False
True
45
______IS SOMETHING AGREED UPON IN ADVANCE
A WAVE
A NOD OF THE HEAD
EYE CONTACT
LOOKING AWAY
46
WHEN LEAVING A VOICEMAIL, A WORKER SHOULD SAY, "HELLO," PROVIDE THEIR NAME, THEIR COMPANY NAME, & CONTACT INFO.
False
True
47
IF A PERSON SEEKS OUT A SEAT IN THE CORNER OF A TABLE, IT MOST LIKELY MEANS
THE PERSON WANTS TO SOCIALIZE
THE PERSON WANTS TO BE LEFT ALONE - NOT UP FOR SOCIALIZING
THE PERSON WANTS TO BE IN CHARGE - THE LEADER
IT IS THE ONLY SPACE LEFT
48
THE PERSONAL ZONE OF YOUR PERSONAL SPACE IS
12 FEET OR GREATER
1.5 - 4 FEET
WITHIN 16 INCHES
4 - 12 FEET
49
WHICH OF THE FOLLOWING IS A CHARACTERISTIC OF A GOOD LISTENER?
ALL ANSWERS ARE CHARACTERISTICS OF A GOOD LISTENER.
ASK QUESTIONS
GOOD EYE CONTACT
REPEAT BACK IMPORTANT PARTS OF THE CONVERSATION.
50
AN EXAMPLE OF GENDER BIAS IS:
EACH OF THE APPLICANTS MUST COMPLETE HIS/HER APPLICATION.
EACH OF THE APPLICANTS MUST COMPLETE HIS APPLICATION.
51
A SPEECH IMPEDIMENT BY THE PRESENTER WOULD BE CONSIDERED A
PSYCHOLOGICAL BARRIER
PHYSIOLOGICAL BARRIER
ORGANIZATIONAL BARRIER
PHYSICAL BARRIER
52
A _______HANDSHAKE IS A FORM OF BODY LANGUAGE MOST LIKELY TO MAKE A POSITIVE CONNECTION:
TWO-HANDED
BONE CRUSHING
GENTLE-WEAK
FIRM
53
"UTAH IS THE BEST STATE IN THE USA." THIS SENTENCE IS AN EXAMPLE OF WHICH KIND OF STATEMENT?
LITERAL
BIASED
INFERENTIAL
FACTUAL
54
Which sentence uses the semicolon correctly?
Karter is tardy every Wednesday; he has DTC that causes him to be late.
I love the following restaurants; Chili's, Applebee's, and Olive Garden
I have lived in Morgan; Utah and Sacramento; California.
All sentences are correct.
55
FAILING TO BOW TO MEET YOUR GUEST IS AN EXAMPLE OF A ________BARRIER
TECHNICAL
CULTURAL
LANGUAGE
PHYSICAL
56
"DEAR MS. THOMSON" IS CALLED _______ IN A BUSINESS LETTER.
A SALUTATION
A COMPLIMENTARY CLOSE
A REFERENCE LINE
AN ENCLOSURE
57
STRESSING ABOUT WHAT OTHERS JUDGING YOU WHILE YOU ARE PRESENTING IS AN EXAMPLE OF A _____COMMUNICAITON BARRIER
PSYCHOLOGICAL
ORGANIZATIONAL
PHYSIOLOGICAL
PHYSICAL
58
THE GROUP LEADER USUALLY CLAIMS A SEAT_____AT THE TABLE
AT THE HEAD
NONE OF THE ABOVE
IN THE CORNER
IN THE MIDDLE
59
PRONUNCIATION IS
HOW CLEARLY AND DISTINCTLY ONE PRONOUNCES A WORD
A WORD ITSELF - CORRECT SYLABLES - HOW IT IS PRONOUNCED
A RHTHYMIC SOUND CREATED WHEN SPOKEN
THE MOOD & EMOTIONS ASSOCIATED WITH WORDS - HIGH, LOW, LOUD, SOFT
60
A WORKER SHOULD PROOFREAD WHICH OF THE FOLLOWING BEFORE SENDING IT:
TEXT
BUSINESS LETTER
ALL OF THE ABOVE
EMAIL
61
THE SOCIAL ZONE OF YOUR PERSONAL SPACE IS _______FROM YOUR BODY
4 - 12 FEET
12 FEET OR GREATER
1.5 - 4 FEET
WITHIN 16 INCHES
62
PEOPLE IN A ______ REGIONAL AREA HAVE BEEN KNOWN TO SMILE MORE
ALL OF THE ABOVE
BUSINESS
RURAL
CITY
63
WE USE HEAD NODDING AND EYE CONTACT TO REGULATE THE CONVERSATION
True
False
64
SIGNS OF NERVOUSNESS MAY INCLUDE:
FIDDLING WITH SHIRT CUFF
ALL OF THE ABOVE
PLAYING WITH HAIR
NAIL BITING
65
SOMETHING AGREED UPON IN ADVANCE AND CONVEYED CONSCIOUSLY
A QUESTION
POSTURE
A GESTURE
A SIGNAL
66
WHICH STATEMENT BELOW IS AN EXAMPLE OF A SENTENCE FRAGMENT?
STUDENTS FROM EACH OF THE SENIOR ENGLISH CLASSES
EARLY SETTLERS DISPLAYED REMARKABLE COURAGE.
THE WEARY TRAVELER LEFT HIS SUITCASE ON THE TRAIN.
THE DOG JUMPED.
67
WHAT IS THE CORRECT ORDER OF THE WRITING PROCESS?
1) PLANNING 2) EDITING 3) DRAFTING & WRITING
NONE ARE CORRECTD
1) PLANNING 2) DRAFTING & WRITING 3) EDITING
1) DRAFTING & WRITING 2) EDITING 3) PLANNING
68
THE BODY OF A BUSINESS LETTER SHOULD INCLUDE
ALL OF THE ABOVE
TO DISCUSS YOUR LATEST PRODUCT FOR SALE
A THANK YOU FOR THEIR TIME
A WELCOME
69
Which sentence uses correct comma usage?
The employees ran out of meat, because they had an influx of people.
After the soccer team took state, they were escorted in by law enforcement.
I ran a 5k race in Manhattan, NY on Christmas Eve.
The team met in the weight room, after the game.
70
WHICH SENTENCE IS CORRECT?
NONE OF THE ABOVE.
THE CHOIR STUDENTS AND ME ARE GOING ON A FIELD TRIP TO THE CONCERT.
ME AND TONYA ARE GOING TO SCHOOL TODAY.
GIVE THE RESULTS OF THE TEST TO ROGER AND ME.
71
WHAT IS THE PURPOSE OF A SUBJECT LINE IN AN EMAIL OR LETTER?
STATE THE PURPOSE OF THE LETTER OR E-MAIL
ADDRESSES THE PERSON RECEIVING THE EMAIL/LETTER
ASKS THE RECEIVER A QUESTION
ONLY USE IF THE MATTER IS URGENT

BUSINESS COMM TEST REVIEW Flashcards | StudBud

BUSINESS COMM TEST REVIEW

71 termsStudBud Administration380 plays

Imported from external platform

Flashcards71 cardsFPractice quizPHost liveL

Questions 71

Answers

1
WHAT IS THE BEST EXAMPLE OF A CONCISE SENTENCE?
DUE TO THE FACT THAT WE ARE STUDYING, ALL STUDENTS SHOULD BE IN CLASS.
I WOULD LIKE TO STATE THAT I WILL NOT BE IN ATTENDANCE.
I WILL BE HOME IN TIME FOR DINNER.
AS PER OUR CONVERSATION, STUDENTS WILL NEED TO BE AT WORK MONDAY.
2
OUR BODIES OFTEN REFLECT OUR ANGER, HAPPINESS, CONFUSION, OR EXCITEMENT
True
False
3
IF YOUR WORDS AND BODY LANGUAGE MATCH, THEY ARE
INCONGRUENT
CONGRUENT
KINETICS
PROXIMITY
4
WE OFTEN USE _______ AS A WAY OF MARKING OUR TERRITORY:
POSSESSIONS
EYE CONTACT
PROXEMICS
KINESICS
5
WHAT SHOULD BE THE FIRST PARAGRAPH IN A BAD NEWS/NEGATIVE LETTER?
REQUEST THE ACTION OF THE READER
STATE THE NEWS
A BUFFER/POSITIVE STATEMENT
GET THE READER'S ATTENTION.
6
SOMEONE WHO IS NOT INTERESTED IN CONVERSATION MAY ____WITH THEIR EYES.
LOOK AWAY AND LOOK ALL AROUND
BLINK EXCESSIVELY
STARE FOR LONGER THAN THREE SECONDS
LOOK DOWN
7
Which sentence contains correct comma usage?
Hey Brad please shut the door.
I rode to the game with Sandra, and Tate.
I have lived in Morgan, Utah, and Billings, Montana.
I live for Friday nights friends and re-runs of The Office.
8
GESTURES THAT CONFLICT WITH THE WORDS THEY ACCOMPANY ARE
INTENSE
INCONGRUENT
TRUSTWORTHY
CONGRUENT
9
WHAT SHOULD BE THE FIRST PARAGRAPH IN A BAD NEWS/NEGATIVE LETTER?
REQUEST THE ACTION OF THE READER
A BUFFER/POSITIVE STATEMENT
STATE THE NEWS
GET THE READER'S ATTENTION.
10
Which sentence is correct?
all of the above
My brother said, "Mom is not happy today."
"I love my Business Communications 2 class!"
"You're going to be late if you don't hurry. "
11
WHICH SENTENCE IS CORRECT?
BOBBY, A STUDENT IN CLASS SITS ON THE FRONT ROW.
"YOUR SITTING IN THE WRONG SEAT."
THE STUDENTS WERE ASKED TO SIGN UP FOR THERE PRESENTATIONS.
THE FOLLOWING STUDENTS SHARED PRESENTATIONS TODAY: BILLY, BOBBY, AND JILL.
12
THE INTIMATE ZONE OF YOUR PERSONAL SPACE IS ________FROM OUR BODY
4 - 12 FEET
1.5 - 4 FEET
12 FEET OR GREATER
WITHIN 16 INCHES
13
TONGUE SHOWING SUGGESTS DEEP CONCENTRATION AND A DESIRE TO NOT BE DISTURBED
True
False
14
AN UNCONCIOUS MOVEMENT OR POSITION THAT COMES NATURALLY
A GESTURE
A WAVE
SIGNAL
NONE OF THE ABOVE
15
________IS ONE OF THE MOST BASIC AND MOST USED FORMS OF BODY LANGUAGE
FINGER POINTING
SELF -HUG
THE NOD OF THE HEAD
THE SMILE
16
WHAT SHOULD BE THE FIRST PARAGRAPH IN A BAD NEWS/NEGATIVE LETTER?
A BUFFER/POSITIVE STATEMENT
GET THE READER'S ATTENTION.
STATE THE NEWS
REQUEST THE ACTION OF THE READER
17
THE PUBLIC ZONE OF YOUR PERSONAL SPACE IS _____
1.5 - 4 FEET
12 FEET OR GREATER
WITHIN 16 INCHES
4 - 12 FEET
18
WHICH IS WRITTEN CORRECTLY?
SINCERELY,
ALL OF THE ABOVE
DEAR MS. LITTLE:
TO WHOM IT MAY CONCERN:
19
A SUPERVISOR WHO DOESN'T COMMUNICATE WELL WITH THE EMPLOYEES INDICATES A ______.
CULTURAL BARRIER
ORGANIZATIONAL BARRIER
PHYSICAL BARRIER
PHYSIOLOGICAL BARRIER
20
WHAT IS AN ATTACHMENT TO AN E-MAIL?
SENDER WILL DELETE THE E-MAIL AFTER THE RECEIVER READS THE E-MAIL
SENDER HAS SIGNED THE EMAIL
SENDER HAS ATTACHED A DOCUMENT OF FILE FOR THE RECEIVER TO OPEN
SENDER HAS SENT A COPY OF THE EMAIL TO SOMEONE ELSE
21
A GENERATOR THAT KICKS ON AT 10:00 A.M. EACH DAY DURING CLASS TIME IS A
PHYSIOLOGICAL BARRIER
PHYSICAL BARRIER
ORGANIZATIONAL BARRIER
PSYCHOLOGICAL BARRIER
22
HOW WE HOLD OUR BODY IS DEFINED AS
PROXEMICS
CONGRUENCE
POSTURE
KINESICS
23
WHICH SENTENCE IS CORRECT?
I love the summer months because I hear the birds sing.
The students from Back East are always freezing in class.
I am only taking History with Mr. Beltz because Susan said he was the best.
My favorite place to eat is Texas Road house.
24
Which of the following contains a fragment sentence
After school, I am going to the doctor.
Every day before my shift.
All of the above
I am going to pass the test with flying colors.
25
CADENCE IS DEFINED AS:
A RHYTHM OR FLOW OF WORD SOUNDS
FLUCTUATION IN TONE
THE WAY WORDS RHYME
A WORD'S SYLLABLES
26
IN A PROFESSIONAL BUSINESS LETTER, THE FIRST ITEM LISTED IS
SALUTATION
BODY
DATE
LETTERHEAD/RETURN ADDRESS
27
OUTDATED SOFTWARE PREVENTING THE DISPLAY OF PRESENTATION OF POWER POINT IS A _____BARRIER
TECHNOLOGICAL
ORGANIZATIONAL
CULTURAL
PHYSICAL
28
THE STUDY OF HOW WE USE OUR PERSONAL SPACE IS CALLED:
KINETICS
CONGRUENCY
ALL OF THE ABOVE
PROXEMICS
29
IN A PROFESSIONAL BUSINESS LETTER, THE FIRST ITEM LISTED IS
DATE
LETTERHEAD/RETURN ADDRESS
BODY
SALUTATION
30
KINESICS IS THE STUDY OF
ALL OF THE ABOVE
GESTURES
EYE CONTACT
FACIAL EXPRESSIONS
31
WHAT IS OPEN PUNCTUATION IN A BUSINESS LETTER?
NO COMMA AFTER SALUTATION; NO COMMA AFTER COMPLIMENTARY CLOSE
COMMA AFTER SALUTATION; COMMA AFTER COMPLIMENTARY CLOSE
NO COLON AFTER SALUTATION; NO COMMA AFTER COMPLIMENTARY CLOSE
DO NOT USE ANY PUNCTUATION IN THE ENTIRE LETTER
32
THE MOST COMMONLY USED FORM OF PROFESSIONAL LETTER WRITING IS
ALL OF THE ABOVE
BLOCK STYLE FORMAT LEFT ALIGNED
MODIFIED BLOCK STYLE
INDENTED STYLE RIGHT ALIGNED
33
WHICH OF THE FOUR ZONES OF PERSONAL SPACE IS USED THE MOST?
INTIMATE ZONE
PERSONAL ZONE
SOCIAL ZONE
PUBLIC ZONE
34
WHICH SENTENCE IS CORRECT
I have fewer patience than I had early this morning.
I asked for the test results to be sent to both Brenda and I.
I asked Dad to take me to the bus stop.
Did you ask your Mom if you could hang out today?
35
HANDS OPEN, PALMS OUT WHEN SPEAKING PORTRAYS:
OPENNESS AND TRUST
DOMINANCE
AMBIGUITY
INCONGRUENCE
36
"LET'S INTRODUCE THE ELEPHANT IN THE ROOM" IS AN EXAMPLE OF A __________BARRIER.
ORGANIZATIONAL
LANGUAGE
CULTURAL
PHYSICAL
37
THE PERCENTAGE OF COMMUNICATION THAT IS NON-VERBAL IS
50%
26%
75%
66&
38
WHEN ANSWERING THE PHONE, ONE SHOULD_____WHEN SAYING HELLO, BECAUSE IT CREATES A WARM TONE.
SMILE
HAVE A RHYTHMIC
SIGH
ALL OF THE ABOVE
39
A GREAT EXAMPLE OF A COMPLIMENTARY CLOSE IN A BUSINESS LETTER IS MOST LIKELY
THANKS, MAN!
SINCERELY,
THX
TALK TO YA LATER
40
SOMEONE WHO WANTS TO BE CHOSEN AS THE LEADER AT A MEETING WILL:
SIT AT THE HEAD OF THE TABLE
WAIT TO BE TOLD WHERE TO SIT
SIT IN THE CORNER OF THE ROOM
SIT IN THE MIDDLE
41
RULES OF PERSONAL SPACE INCLUDE:
A JACKET ON THE BACK OF A CHAIR TO INDICATE THAT SPACE IS TAKEN
ALL OF THE ABOVE
REMAIN SILENT AND AVOID EYE CONTACT ON AN ELEVATOR
PLACING ONES BELONGINGS ON A BENCH TO MARK OUR TERRITORY
42
Which sentence is correct?
I love Spring and Fall. They are my favorite seasons.
Non are correct
I love spring and fall; they are my favorite seasons.
Chewy Runts and Snickers are Kaden's favorite candy.
43
Which sentence is correct?
I added the following to the guest list: Tina, Tammy, and Tim.
Dear Superintendent Jensen:
The train leaves the station at 2:00 p.m.
All are correct
44
A SIGNAL IS AGREED UPON IN ADVANCE.
False
True
45
______IS SOMETHING AGREED UPON IN ADVANCE
A WAVE
A NOD OF THE HEAD
EYE CONTACT
LOOKING AWAY
46
WHEN LEAVING A VOICEMAIL, A WORKER SHOULD SAY, "HELLO," PROVIDE THEIR NAME, THEIR COMPANY NAME, & CONTACT INFO.
False
True
47
IF A PERSON SEEKS OUT A SEAT IN THE CORNER OF A TABLE, IT MOST LIKELY MEANS
THE PERSON WANTS TO SOCIALIZE
THE PERSON WANTS TO BE LEFT ALONE - NOT UP FOR SOCIALIZING
THE PERSON WANTS TO BE IN CHARGE - THE LEADER
IT IS THE ONLY SPACE LEFT
48
THE PERSONAL ZONE OF YOUR PERSONAL SPACE IS
12 FEET OR GREATER
1.5 - 4 FEET
WITHIN 16 INCHES
4 - 12 FEET
49
WHICH OF THE FOLLOWING IS A CHARACTERISTIC OF A GOOD LISTENER?
ALL ANSWERS ARE CHARACTERISTICS OF A GOOD LISTENER.
ASK QUESTIONS
GOOD EYE CONTACT
REPEAT BACK IMPORTANT PARTS OF THE CONVERSATION.
50
AN EXAMPLE OF GENDER BIAS IS:
EACH OF THE APPLICANTS MUST COMPLETE HIS/HER APPLICATION.
EACH OF THE APPLICANTS MUST COMPLETE HIS APPLICATION.
51
A SPEECH IMPEDIMENT BY THE PRESENTER WOULD BE CONSIDERED A
PSYCHOLOGICAL BARRIER
PHYSIOLOGICAL BARRIER
ORGANIZATIONAL BARRIER
PHYSICAL BARRIER
52
A _______HANDSHAKE IS A FORM OF BODY LANGUAGE MOST LIKELY TO MAKE A POSITIVE CONNECTION:
TWO-HANDED
BONE CRUSHING
GENTLE-WEAK
FIRM
53
"UTAH IS THE BEST STATE IN THE USA." THIS SENTENCE IS AN EXAMPLE OF WHICH KIND OF STATEMENT?
LITERAL
BIASED
INFERENTIAL
FACTUAL
54
Which sentence uses the semicolon correctly?
Karter is tardy every Wednesday; he has DTC that causes him to be late.
I love the following restaurants; Chili's, Applebee's, and Olive Garden
I have lived in Morgan; Utah and Sacramento; California.
All sentences are correct.
55
FAILING TO BOW TO MEET YOUR GUEST IS AN EXAMPLE OF A ________BARRIER
TECHNICAL
CULTURAL
LANGUAGE
PHYSICAL
56
"DEAR MS. THOMSON" IS CALLED _______ IN A BUSINESS LETTER.
A SALUTATION
A COMPLIMENTARY CLOSE
A REFERENCE LINE
AN ENCLOSURE
57
STRESSING ABOUT WHAT OTHERS JUDGING YOU WHILE YOU ARE PRESENTING IS AN EXAMPLE OF A _____COMMUNICAITON BARRIER
PSYCHOLOGICAL
ORGANIZATIONAL
PHYSIOLOGICAL
PHYSICAL
58
THE GROUP LEADER USUALLY CLAIMS A SEAT_____AT THE TABLE
AT THE HEAD
NONE OF THE ABOVE
IN THE CORNER
IN THE MIDDLE
59
PRONUNCIATION IS
HOW CLEARLY AND DISTINCTLY ONE PRONOUNCES A WORD
A WORD ITSELF - CORRECT SYLABLES - HOW IT IS PRONOUNCED
A RHTHYMIC SOUND CREATED WHEN SPOKEN
THE MOOD & EMOTIONS ASSOCIATED WITH WORDS - HIGH, LOW, LOUD, SOFT
60
A WORKER SHOULD PROOFREAD WHICH OF THE FOLLOWING BEFORE SENDING IT:
TEXT
BUSINESS LETTER
ALL OF THE ABOVE
EMAIL
61
THE SOCIAL ZONE OF YOUR PERSONAL SPACE IS _______FROM YOUR BODY
4 - 12 FEET
12 FEET OR GREATER
1.5 - 4 FEET
WITHIN 16 INCHES
62
PEOPLE IN A ______ REGIONAL AREA HAVE BEEN KNOWN TO SMILE MORE
ALL OF THE ABOVE
BUSINESS
RURAL
CITY
63
WE USE HEAD NODDING AND EYE CONTACT TO REGULATE THE CONVERSATION
True
False
64
SIGNS OF NERVOUSNESS MAY INCLUDE:
FIDDLING WITH SHIRT CUFF
ALL OF THE ABOVE
PLAYING WITH HAIR
NAIL BITING
65
SOMETHING AGREED UPON IN ADVANCE AND CONVEYED CONSCIOUSLY
A QUESTION
POSTURE
A GESTURE
A SIGNAL
66
WHICH STATEMENT BELOW IS AN EXAMPLE OF A SENTENCE FRAGMENT?
STUDENTS FROM EACH OF THE SENIOR ENGLISH CLASSES
EARLY SETTLERS DISPLAYED REMARKABLE COURAGE.
THE WEARY TRAVELER LEFT HIS SUITCASE ON THE TRAIN.
THE DOG JUMPED.
67
WHAT IS THE CORRECT ORDER OF THE WRITING PROCESS?
1) PLANNING 2) EDITING 3) DRAFTING & WRITING
NONE ARE CORRECTD
1) PLANNING 2) DRAFTING & WRITING 3) EDITING
1) DRAFTING & WRITING 2) EDITING 3) PLANNING
68
THE BODY OF A BUSINESS LETTER SHOULD INCLUDE
ALL OF THE ABOVE
TO DISCUSS YOUR LATEST PRODUCT FOR SALE
A THANK YOU FOR THEIR TIME
A WELCOME
69
Which sentence uses correct comma usage?
The employees ran out of meat, because they had an influx of people.
After the soccer team took state, they were escorted in by law enforcement.
I ran a 5k race in Manhattan, NY on Christmas Eve.
The team met in the weight room, after the game.
70
WHICH SENTENCE IS CORRECT?
NONE OF THE ABOVE.
THE CHOIR STUDENTS AND ME ARE GOING ON A FIELD TRIP TO THE CONCERT.
ME AND TONYA ARE GOING TO SCHOOL TODAY.
GIVE THE RESULTS OF THE TEST TO ROGER AND ME.
71
WHAT IS THE PURPOSE OF A SUBJECT LINE IN AN EMAIL OR LETTER?
STATE THE PURPOSE OF THE LETTER OR E-MAIL
ADDRESSES THE PERSON RECEIVING THE EMAIL/LETTER
ASKS THE RECEIVER A QUESTION
ONLY USE IF THE MATTER IS URGENT