Which of the following is an example of a biohazard?

Splashing blood when a cap is removed.

What information should be written on the outside of a pack that has been sterilized?

initals, items inside, date of sterilization

What information should be verified on a requistion form before specimen collection?

patient's name, DOB, and test requested

What instructions are given to a patient who has been prescribed buccal medication?

Place the medication between lower teeth and cheek

What does the acronym SOAP mean

Subjective, Objective, Assessment, Plan

Which of the following is the most appropriate action when changing a patient's dressing?

Loosen the dressing stuck to the wound with sterile water

when measuring crutches for a patient, how many inches between the pt's armpit & crutch support

2-3 finger width between the crutch and armpit

Who is authorized to obtain a copy of a patient's medical record?

the pt's provider with a signed release of information form

WHAT IS THE APPROPRIATE WAY TO DISPOSE OF A NEEDLE ?

PLACE THE NEEDLE IN A SHARPS CONTAINER

Which type of PPE are used in a medical laboratory?

Safety goggles, gown and gloves

A CMA recorded a head circumference of 37 inches instead of cm. How should this error be corrected?

Draw single line through it, inital the strikeout, & correct the erorr

A patient calls a medical office to reschedule an appointment. How should the CMA respond to this call?

"Let me direct you to the correct person"

In ECG, what should be calculated to determine a ventricular pulse?

Spacing between the QRS complex

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AMA CMA Study Guide 2

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1
Which of the following is an example of a biohazard?
Splashing blood when a cap is removed.
The potential for starting a fire.
Spilling a chemical on a countertop.
Touching electrical equipment with wet hands.
2
A pt has recieved a pt balance notification. When should an outstanding payment collection process start?
after 10 days
after 60 days
after 90 days
after 30 days
3
When referring a pt to an outside provider, what information is necessary?
SSN & DOB
social history and credit card number
Insurance & diagnosis
lab results & diagnosis
4
Which of the following is the best position for an examination of the dorsal cavity?
Supine
LIthotomy
Semi-Fowler's
Prone
5
What information should be written on the outside of a pack that has been sterilized?
items inside and name of provider
initals, items inside, date of sterilization
initals, items inside, and date of expiration
initals, items inside, date intended for surgery
6
Why is an anticoagulant additive used in evacuated tubes?
To dilute blood prior to testing
To make the tube sterile
To make a blood clot
To prevent blood from clotting
7
What is the appropriate body position for a breast self-examination?
Knee-chest
Lithotomy
Supine
Fowler's
8
What information should be verified on a requistion form before specimen collection?
demographics, patient's gender, and the name of the ordering physician
source of specimen, diagnosis, and bar code
Date/time of collection, initials of the person collecting the specimen
patient's name, DOB, and test requested
9
What is supported when a health care team is able to understand cultural differences?
Diversity
Work ethics
Career goals
Integrity
10
What instructions are given to a patient who has been prescribed buccal medication?
Chew the medication and swallow it
Dissolve the medication in water and drink it
Place the medication between lower teeth and cheek
Place the medication under the tongue
11
What is a general term used for objects that transmit infection
Fomite
Parasitic
Reservoir
Airborne
12
The instructions on a pt's rx bottle state: 1 tab QHS PRN for muscle spasms. How should the pt take rx?
1 tablet at bedtime, as needed
1 tablet every hour, as needed, inserted rectally
1 tablet for every spasm, any time of day
1 tablet at every meal, as directed
13
Which of the following drug administration routes is the most appropriate for a patient who has nausea and vomiting
Nasal
Sublingually
Buccal
Rectal
14
What is damaged in a patient with tachycardia?
Body of Organs
Blood Vessels
Heart Muscle
Brain
15
What will happen to a submitted insurance claim if its diagnosis and procedure codes do not match?
It will be rejected
It will be paid at a discounted amount
It will be paid as submitted
It will result in partial reimbursement for the procedure
16
What does the acronym SOAP mean
Subjective, Objective, Assessment, Plan
Serious, Objective, After, Plan
Subjective, Operation, After, Plan
serious operation after percussion
17
What is an appropriate needle length for an intramuscular injection?
5/8”
1 1/2”
3/4”
1/2"
18
A pt arrives for their appointment & provides their DOB, address, & place of employment. What information is this?
non-demographic
demographics
protected health
subjective
19
What are aspirin and acetaminophen examples of ?
Antitussives and decongestants
Antihistamines and antiemetics
Antidotes and antibiotics
Analgésics and antipyretics
20
What is the maximum volume of urine that an adult can normally produce in a 24-hour period?
2000 mL
750 mL
2000 L
400 mL
21
Which of the following diagnoses could be put on an insurance claim for urine culture?
Vaginitis
Amenorrhea
Hematuria
dyspnea
22
The rep of which medical profession provide treatment to pts to help them regain independence in their home?
Respiratory therapist
Nurses
Physical therapist
Nurse practioners
23
A patient came into the doctors office with shortness of breath and chest pain.Which position is the best to help breath
Lithotomy
Supine
Fowler’s
Prone
24
which of the following blood pressure readings would be considered stage 1 hypertension
126/84
116/72
148/96
178/104
25
Which document is prepared when a patient decides to grant another peroson the legal authority to act on his behalf?
living will
informed consent
self-determination
power of attorney
26
Which of the following is one of the six standardized elements found labels of a chemical product?
Patent date
Pictograms
Product inspection date
A product inspector's name
27
Which of the following is the most appropriate action when changing a patient's dressing?
Loosen the dressing stuck to the wound with sterile water
Loosen the dressing stuck to the wound with an antibacterial ointment
Cleanse the wound site with an antiseptic solution
Pull the dressing stuck to the wound very quickly
28
when measuring crutches for a patient, how many inches between the pt's armpit & crutch support
2-3 finger width between the crutch and armpit
1 finger-width between the crutch and armpit
arm resting on crutch
4-5 finger width between the crutch and armpit
29
Which government agency requires that employees are made aware of all hazardous chemical in the workplace?
EPA
AHA
OSHA
FDA
30
What behavior of a CMA represents professionalism?
Wearing open-toed shoes in the clinic
Using non-verbal communication
Arriving to work on time
Keeping you cell phone within reach
31
what is the correct water temperature for an ear irrigation?
Room temperature
As was as the patient can tolerate
Cold
Hot
32
Who is authorized to obtain a copy of a patient's medical record?
the pt's provider with a signed release of information form
the pt's sibling with a notarized statement of identity
the pt's parent with a copy of a birth certificate
the pt's employer with a non-compete agreement
33
Demerol 75 mg, IM every 4 hours, as needed for severe pain, is what type of medication order?
Single
Routine
PRN
Stat
34
What is the name of the chart used to test visual acuity?
Snellen
Ischihara
Enchroma
Lewinsky
35
what color code of an evacuated tube indicates the presence of sodium heparin used for anticoagulant blood test?
Lavender
Green
Blue
Gray
36
WHAT IS THE APPROPRIATE WAY TO DISPOSE OF A NEEDLE ?
PLACE THE NEEDLE IN A SHARPS CONTAINER
RECAP THE NEEDLE
UNSCREW THE NEEDLE FROM THE VACUTAINER
PLACE THE NEEDLE IN BIOHAZARD BAG
37
What hormone is being tested for in a pregnancy test?
estrogen
progesterone
HCG
38
Which type of PPE are used in a medical laboratory?
Apron, uniform and earplugs
Safety goggles, gown and gloves
Safety goggles, uniform and muffs
Correct shoes, gloves and earplugs
39
CMA is performing a snellen test. Which of the following numbers indicates that the pt has normal vision acuity?
20/30
20/20
20/50
20/40
40
which agency regulates the controlled substances act
DEA
IRS
OSHA
CLIA
41
What is the process used to wash and remove blood and tissue from medical instruments card?
Sterilization
Asepsis
Sanitization
Disinfection
42
Which of the following blood tests would a provider order with a diagnosis of leukemia?
BUN/Cr
HbA1c
CBC with differential
T4 and T3
43
A patient did not bring their insurance card. What patient information is needed to verify their insurance coverage?
insurnace number and address
DOB and phone number
name and DOB
insurance company and SSN
44
A CMA recorded a head circumference of 37 inches instead of cm. How should this error be corrected?
Use white out and write over it with the correct information
Notify the provider before an examination begins
Write over the error
Draw single line through it, inital the strikeout, & correct the erorr
45
A patient calls a medical office to reschedule an appointment. How should the CMA respond to this call?
"hold please"
"i'm the medical assistant. I do not handle scheduling"
"we will have a physician call you back"
"Let me direct you to the correct person"
46
The pt account has been turned over to collections, & the pt calls about the bill. What should the pt be told to do?
find another physician
contact the collection agency
remit payment to the physician's office
Speak to the office manager
47
In ECG, what should be calculated to determine a ventricular pulse?
Spacing between the P waves
Spacing between the QRS complex
Spacing between the ventricular repolorization T waves
ST repolarization segments
48
What is the name for a fluctuating fever we here the body temp , decreases of or below the baseline and then increases ?
Intermittent
Continuous
Remittent
Onset
49
When is the postprandial serum glucose level measured?
after eating
after drinking
after exercise
after sleeping
50
What type of safety hazard does this symbol represent?
Flammable
Toxic
Biological
Radioactivity
51
Which hospital dept. is run by physicians & experts in the field of musculoskeletal disoders of bones, joints, etc?
Orthopedics
Obstetrics
Ophthalmology
Oncology
52
What class of medication will require a prolonged pressure applied to the site following venipuncture?
antipsychotic
antihypertension
antibiotics
anticoagulants
53
What is the name for the ability to identify with someone else's feelings?
Respect
Feedback
Sympathy
Empathy
54
Which of the following is a sign of infection?
heart rate of 82 bpm
blood pressure of 126/86 mmhg
Temperature of 101
respiration of 16 breaths per minute
55
In a pediatric patient, which of the following urine specimens contains the highest solute concentration?
postprandial
fasting
clean-catch midstream
first morning
56
Defamation through spoken statement is known as
Slander
Sympathy
Libel
Empathy
57
PKU test is used to diagnosis deficiency of phenylalanine hydroxylase, what is the appropriate specimen for this test?
Fecal specimen from a newborn
Blood drawn from a newborn's finger
Blood drawn from a newborn's buttocks
Blood drawn from a newborn's heel
58
A pt has a cast on their lt arm & a bruise on their rt arm. Where should the CMA attempt to draw blood?
right arm below the bruise
right arm above the bruise
right hand
left hand
59
When scheduling patients, which of the following is considered first come, first service?
Wave
Modified Wave
Clustering
Open Hours
60
A pt's daughter called the office & requested most recent labs. How should the CMA handle the request?
Verify if medical release forms were signed by the patient
Deny the daughter's request
Call the patient for authorization
Provide the patient's lab results to the daughter
61
In which part of the SOAP notes should allergies be documented?
Assessment
Plan
Subjective
Objective
62
Which medical services may require preauthorization from a patient's insurance?
Blood draws and follow-up visits
Outpatient services and MRI
Rapid strep test and rapid influenza test
Emergency services and urinalysis
63
Which of the following ECG finding corresponds to the electrical activity of the ventricles during isometric contraction
QRS Complex
T wave
P wave
ST segment
64
A pt has just been dx with an illness. They are being consoled by a CMA. What could be said to demonstrate empathy?
the patient should not feel upset
everyone gets bad news from time to time
They are sorry that the patient has to go through this
This should have happened to someone else instead
65
Pt comes in for f/u after rt sided mastectomy..What is the name of the condition that makes rt draw side not recommended
Lymphostasis
syncope
Anemia
hemoconcentration
66
What is the maximum number of days for non-absorbable sutures to stay on a patient's face?
1-3
9-12
5-7
15-20
67
A CMA informs the supervisor that they documented in the wrong chart. What quality does this action best ecemplify?
teamwork
leadership
Accountability
discipline
68
What is the preferred vein for venipuncture
Median cubital vein
Lateral marginal vein
Jugular vein
Ulnar vein
69
Which of the following is an example of a CPT code?
V23.2
I10
401.9
99202
70
A medical assistant is mixing a bleach cleaning solution.What is the proper ratio of bleach to water?
1:1
1:20
1:10
1:5
71
What should a CMA do with the new patient intake forms after a consultation?
leave the forms on the provider's desk
give the forms to their supervisor
leave the forms on the receptionist's desk
scan all forms into the patient's electronic medical record
72
Pt return for rx refill. The physician hasnt authorized it. The pt is not happy. Which action should be taken by the MA?
remain calm
speak loudly
display emotion
avoid apologizing
73
How long should a tourniquet be in place?
Until the blood draw is complete
More than 2 minutes
Between a minute and A minute and a half
Less than a minute
74
What part of the prescription includes instructions for how the patient is to take a drug?
Medication prescribed
Signature
Prescriber information
Subscription
75
A blood sample is collected from a patient, and the plasma is pink to red in color. What is most likely the cause?
agglutination
lipema
polycythemia
hemolysis
76
Which of the following should be used to chill a specimen as it is transported?
Frozen blocks of ice
A small freezer unit
Tepid water
Crushed ice
77
A pt states was previously diagnosed with brain tumor & recieved chemo for 6 months. Where is this documented?
Medical History
Chief Complaint
Family History
Medication History
78
Under what circumstances can a CMA accept a check written by a third party?
If the check is from the patient's health insurance company
If the check is postdated
If the check is written by the patient
If the check was issued nine months earlier
79
What is the rationale behind wipping away the first drop of blood in a capillary puncture?
to remove alcohol residue
To prevent the contamination of the sample
to increase blood flow
to prevent hemolysis of blood
80
Which of the following should be used when performing phlebotomy on an 80 yr old patient?
Heel stick
Butterfly needle
Evacuated tube
Capillary puncture
81
When would a CMA use a multiple-sample needle?
Among family members who all require the same test
For microcapillary collections
In a large out-patient laboratory for all patients requiring the same test
When more than one tube of blood is to be collected
82
What is the most frequent cause of exposure to HIV in healthcare settings?
Splashes during surgery
Tainted blood transfusion
Contact with AIDS patients
Accidental needle sticks
83
When assessing a 5-year-old child during a follow-up, CMA notices bruises. Which action should be taken?
Talk to the child's parent
Notify the physician immediately
Ask the child about the bruises
Call Child Protective Services
84
A physican asks an MA to obtain pt lab results urgent care. The medical release form has expired. What should the MA do?
Ask the patient to fill out a new form
Send the medical release form to the urgent care center regardless
Ask the patient's family member to fill out the form
Ask the patient for their verbal consent
85
Which of the following procedures is appropriate for preping blood & other potentially infectious material for transport
freezing the materials before transport
Nothing needs to be done
Decontaminating the materials prior to transport
Placing the materials in a leak-proof container
86
What is the name of the national health insurance plan for Americans aged 65 and older?
Tricare
Medicare
Medicaid
CHAMPVA
87
A CMA is working on a pt's chart on their computer. They need to leave their desk for a few minutes. What must they do?
Let their collegues know when they will be back
Close the patient's chart and lock their computer screen
make sure the phone is not ringing
Ask a collegue to finish the patient's chart and shut down the computer

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