What is a sentinel event?

An unexpected occurrence involving death

Who are internal customers?

Physicians, Nurses, Other professionals in the healthcare facility, All of the above

What is process improvement?

An activity designed to identify and resolve work problems

What are technical quality control indicators?

Biological indicators, All of the above, Pressure gauges and charts, Chemical indicators

The act of granting authority to employees to make decisions

An international standard to ensure quality is constant

What is Failure mode and effects analysis ( FMEA )?

A process that looks forward to prevent future outcomes

What is quality control?

A technical sampling method, measuring quality of production

Something that deviates from the expected standard

The quality process that uses DMADV/DMAIC to help processes

A quality process that focuses on eliminating product waste

What is root cause analysis?

A process that looks backwards to prevent it from reoccuring

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Chapter 18 - Quality Assurance Vocabulary Words

12 termsStudBud Administration399 plays

Review of the vocabulary words seen in chapter 18 IAHCSMM

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Questions 12

Answers

1
What is a sentinel event?
An unexpected occurrence involving a nosocomial infection
The term used when something is sterilized and it melts
An occurrence of bioburden being found on an instrument
An unexpected occurrence involving death
2
Who are internal customers?
Physicians
Nurses
Other professionals in the healthcare facility
All of the above
3
What is process improvement?
An activity designed to identify and resolve work problems
An activity where you stop working as hard
An activity designed to slow down the work process
An activity to try to improve your pay at work
4
What are technical quality control indicators?
Biological indicators
All of the above
Pressure gauges and charts
Chemical indicators
5
What is enpowerment?
The act of granting authority to employees to make decisions
The act of telling someone they are horrible at what they do
An award given to hospitals that satisfy a specific need
The act of eliminating waste in the production of products
6
What is ISO 9000?
An organization that does process improvement
A regulation that is mandated to all hospital systems
A bill where the hospital has to pay $9000 to someone
An international standard to ensure quality is constant
7
What is Failure mode and effects analysis ( FMEA )?
A process that looks backward to prevent future issues again
A process where failure is an option and I'm tired so idc
A technique in which this is just a run on sentence and yeah
A process that looks forward to prevent future outcomes
8
What is quality control?
A technique that is used to help in karate
A technical sampling method, measuring quality of production
A product that central service uses to get rides like uber
A method in which people control the quailty of their lives
9
What is a defect?
When a patient dies unexpectedly while in the hospital
A person from the defect region and tribe
A process that improves the work flow
Something that deviates from the expected standard
10
What is six sigma?
The quality process that uses DMADV/DMAIC to help processes
A group of 6 people who hold sigma meetings
The process of folding linen into a 6 fold rectangle
A process in which material management cleans 6 days a week
11
What is lean?
A comparison to a heavy body mass
A technique in choosing what meat you are purchasing
A quality process that focuses on eliminating product waste
The regulation that everyone should lean while working
12
What is root cause analysis?
A technique used to gather information on sterilization
A team that works on the roots of plants at the workplace
A process looking forward to prevent issues from happening
A process that looks backwards to prevent it from reoccuring

Chapter 18 - Quality Assurance Vocabulary Words Flashcards | StudBud